Good place in nice city center area — great staff —- good backpacker environment
kenneth
2024 年 3 月入住 1 晚
10/10 超赞
kenneth
2024年03月25日
满意:服务设施
Very nice room - I had .#2 — place was clean, safe and in heart of the Nelson city center
Loved the staff and vibe- hope to return
kenneth
2024 年 3 月入住 1 晚
2/10 糟糕
Alexandra
2024年03月22日
Arrived at the hostel at 6.15pm, the reception had closed at 6pm. I was sent email instructions to collect a key from a safe, I opened the safe and there was no key for my name/room.
I asked around if anyone had seen any hostel staff, they had not. I tried emailing them but they only respond to emails during their working hours from 9am to 6pm. I then added credit to my phone to call their number - this went straight to voicemail and said they only answer calls between 9-6. There was NO emergency number to call out of hours.
After hanging around for over an hour I was about to leave and book a new hostel when a staff member appeared. He did not even apologise about what had happened. He said I was lucky as he doesn’t normally get up until 10pm.
I would strongly recommend not staying here if you are planning on arriving outside of their office opening hours.
The hostel in general was also odd and completely unsociable.
Alexandra
2024 年 3 月入住 1 晚
8/10 还可以
Emma
2024年03月6日
满意:清洁度、员工和服务、服务设施
Good value for money. Property is old and needs a bit of maintenance, but generally is clean and comfortable. My main annoyance was how much sound travelled from the courtyard into the room, even just the sound of other rooms opening and closing doors, walking up and down the stairs. So once everyone was up preparing for their early Abel Tasman departures, it meant I was up too. But in the grand scheme if things, this wasn't really a big deal for me.