遮光窗簾/窗簾、床單

國家 9 號酒店 - 尼皮 9 號旅館的評價

2 out of 5
國家 9 號酒店 - 尼皮 9 號旅館
2160 South Main, Nephi, UT

評價

7.2

不錯

10 分評分,優異;871 則評價中有 185 則" "
8 分評分,不錯;871 則評價中有 317 則" "
6 分評分,一般;871 則評價中有 199 則" "
4 分評分,欠佳;871 則評價中有 104 則" "
2 分評分,很差;871 則評價中有 66 則" "

7.2/10 

整潔度

8.0/10 

職員與服務

6.4/10 

設施服務

6.6/10 

住宿狀況

6.6/10 

環保程度

評價

10/10 優異

Selina

不滿:整潔度
於 2024 年 5 月住了 3 晚
GM 於 2024年5月29日的回應
Thank you for your review. We appreciate your business and look forward to seeing you again.

10/10 優異

Angelica

讚好:整潔度和住宿狀況
Great stay for a great Prices
於 2024 年 5 月住了 3 晚
Gm 於 2024年5月29日的回應
Thank you for taking the time to leave us a review. We appreciate your business and look forward to seeing you again.

6/10 一般

Merilee

家人同遊, 商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
Staff was very nice. This place is what you'd expect for the price. Old, worn rooms. Most lighting doesn't work. Stairs by room are broken down and blocked off. Blood stain on sheets. Stains on towels. You get what you pay for. But for one night sleep, I'll suck it up. Lol
於 2024 年 5 月住了 1 晚

6/10 一般

Shannon

家人同遊
不滿:整潔度、設施服務和住宿狀況
For the price it was an ok room. They only clean the visible areas and not underneath or behind any furniture. There was a pair of shorts left behind one of the shelves we found. I told my son to not touch the curtains because I wasn’t sure what was on them. The floors creak horribly. I’ve been in worse but this could have been a lot better as well
於 2024 年 5 月住了 1 晚
GM 於 2024年5月29日的回應
Thank you for your feedback. We will use it to continue to improve our guest experience.

4/10 欠佳

sharon

讚好:職員與服務
不滿:住宿狀況
The room given not cleaned. No hot tub. Then another room given. It was remodeled, Someone did poor job. Breakfast more continental. Property really needs remodeling. The front desk person was trying hard to help us. Almost cancelled and tried to find another property. But we were so tired.
於 2024 年 5 月住了 1 晚

8/10 不錯

Jillyce

讚好:職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
GM 於 2024年5月29日的回應
Thank you for your review. We appreciate your business and look forward to seeing you again.

10/10 優異

Anthony

讚好:職員與服務、設施服務和住宿狀況
Good local information leaflets
於 2024 年 5 月住了 1 晚
GM 於 2024年5月22日的回應
Thank you for your review. We appreciate your business and hope you have a great week.

4/10 欠佳

Michael

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Upstairs in disrepair, unclean. No internet. Will not be back.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月22日的回應
Thank you for your review. Your feedback is important to us.

2/10 很差

Megan

於 2024 年 4 月住了 1 晚
Gm 於 2024年5月14日的回應
Thank you for your review.

6/10 一般

Connie L.

商務旅客
No blow dryer in room had to call office to get one to me.
於 2024 年 5 月住了 1 晚
Gm 於 2024年5月10日的回應
We are happy to hear that the desk was able to assist you with what you needed. We look forward to seeing you again soon.

10/10 優異

Michelle

於 2024 年 5 月住了 1 晚

2/10 很差

Stacey

親子同遊
不滿:整潔度、設施服務和住宿狀況
Room had a very strong cigarette smoke smell and bed spread had cigarette burns in it. Very dirty will not stay here again.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月10日的回應
You did book a smoking room and smoking rooms do usually hold that smell unfortunately. We do only have a couple smoking rooms all others rooms are non smoking. We hope you will give us another chance and we can get you into a non smoking room where I think you will be much happier.

4/10 欠佳

Jill

於 2024 年 5 月住了 1 晚

4/10 欠佳

Michael

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
I thought we paid for hot water. That was a 25 minute wait. Remote did not work. They were willing to have us change rooms over a couple of remote batteries Smoke alarm chirped all night. Wonderful. Breakfast was as expected. Outside really needed a good scrubbing. Please remember to pull in straight in the parking lot. Under threat of being towed away. We shall avoid the establishment and any other motel with the name.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月10日的回應
The way the building sets and the parking if we allow guests to back in and they run their vehicle to warm up the exhaust gets trapped in the hall way and with the heaters to the rooms as well as the doors to guest rooms, the exhaust can move into the room and that is not safe for the guest or emoployees so yes we ask that you do not back in for saftey.

6/10 一般

Dawn (Calgary)

伴侶同遊
Bed uncomfortable and squeaky when sat on.
於 2024 年 4 月住了 1 晚
GM 於 2024年5月10日的回應
Thank you for your feedback. We are working on replacing a lot of the mattresses soon. We hope you will give us another chance in the future.

2/10 很差

Beverly

不滿:整潔度、職員與服務、設施服務和住宿狀況
Our key card did not work so we could not get into our room. The lady from the desk came and checked the door handle and said the batteries were dead and she could not help because her shift was up and she was going home. A man came to the desk and gave my husband another keycard and told him our room was "down at the end". It was in a different building at the end. A set of stairs we taped off with yellow tape because they were broken down and unsafe. We had to go up DIRTY and badly worn steps with a loose handrail. When we opened the door, there was a used Q-Tip right in from of the door on the floor, there were bits of crackers on the carpet and a hanger was on the floor. The room was horrible. It had a broken, dirty hide-a-bed, a broken lampshade and plug-ins without electrical power. The light in the toilet room did not work. The plug-in for the sink was pulled out. THIS PLACE SHOULD HAVE BEEN CONDEMNED TEN YEARS AGO OR MORE! IT IS A DISGRACE TO BE OPERATING IN THE USA!
於 2024 年 4 月住了 1 晚
GM 於 2024年5月10日的回應
Thank you for your review.

10/10 優異

Megan

家人同遊, 親子同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoying the stay
於 2024 年 4 月住了 1 晚
Gm 於 2024年5月1日的回應
Thank you. Hope to see you again soon.

6/10 一般

Cj

寵物同遊
不滿:住宿狀況
The place is run down and needs some upkeep. One set of stairs were crumbling. I had to put a towel down between the room and the bathroom due to carpet staples sticking up, poking my feet. The room was surface cleaned, however needed a deep cleaning.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月30日的回應
Thank you

6/10 一般

wiliam

不滿:整潔度、職員與服務和住宿狀況
Old!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日的回應
Thank you for your feedback.

6/10 一般

Shirley

伴侶同遊
不滿:設施服務和住宿狀況
The beds are so wore out and you sink all the way down, the toilet is broken and not even fadtene to the floor. Be very careful getting off of it or you'll fall over. The shower pull only lets half the water out of shower head leaving little pressure. Advertised breakfast but it is continental.. big difference.Certainly would not recommend this property to others or stay here again
於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日的回應
Sorry you had received incorrect information on our breakfast as we only advertise as continental. We would be interested in where you saw the wrong information so that we can correct it. Again, we apologize.

6/10 一般

Jerry

不滿:職員與服務和住宿狀況
Poor amenities need usb ports. Lamp for night stand
於 2024 年 4 月住了 1 晚
Gm 於 2024年4月30日的回應
We will be looking into the suggestions made. Thank you . We appreciate your feedback and we hope you have a great week.

4/10 欠佳

Ramon

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Poor property
於 2024 年 4 月住了 1 晚
Gm 於 2024年4月18日的回應
Thank you

8/10 不錯

Eugene

Expirence was good
於 2024 年 4 月住了 1 晚
Gm 於 2024年4月14日的回應
Thank you. We appreciate your business.

2/10 很差

Colleen

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Terrible service provided by the GM Nancy. Would not recommend
於 2024 年 4 月住了 1 晚
GM 於 2024年4月13日的回應
Thank you for your feedback.

6/10 一般

Ron

不滿:整潔度和住宿狀況
於 2024 年 3 月住了 3 晚
GM 於 2024年4月13日的回應
Thank you for your review.

4/10 欠佳

Brooke

讚好:整潔度和職員與服務
不滿:住宿狀況
I couldnt take a comfortable shower. The water wouldnt get hot and it ended up all over the floor. I only had 3 rough towels to dry off with and dry the floor.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月13日的回應
We are sorry to hear you did not enjoy your stay. We hope you will give us another chance to earn back your business in the future. Again we are sorry for the issues during your stay.

2/10 很差

Douglas

不滿:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Gm 於 2024年4月7日的回應
Thank you for your review. We are sorry to hear that you did not enjoy your stay with us. We hope you will give us another chance in the future.

2/10 很差

Vivian

伴侶同遊
不滿:設施服務和住宿狀況
We had a flood in our room when the bathtub was draining. The front desk lady said she would contact Expedia to arrange for a price reduction/refund…never happened. The new tiles were cracked in the room we were moved to, and the room supplies were very limited and of poor quality. The parking space outside by the rooms was littered with cigarette butts.
於 2024 年 4 月住了 1 晚
Gm 於 2024年4月6日的回應
We too are not fond of the constant cigarette butts that are tossed onto the floor DAILY, we do provide many trash cans and butt cans throughout the property however we have not mastered the art of getting people to use them. We apologize for the inconvenience of the toilet overflowing onto the floor. though the desk clerk tried to do all she could to accommodate the situation and was able to get you into another room, we do apologize that it was not on the same floor we do understand that was important to you. We are looking into why you have not received any information from the discount situation. Again, we apologize for the issues that occurred during your stay and hope you give us another chance to earn back your business.

6/10 一般

Carol

家人同遊, 寵物同遊
There was nothing unique about this property but for the price it was average. The "breakfast" left something to be desired. Twinkies, etc. are not breakfast food IMHO. The advertised internet was not available. There is a small note in the office saying it might not be accessible in all areas -- it was even available in the office! Couldn't make a reservation for our next stop so that was very disappointing.
於 2024 年 3 月住了 1 晚
Gm 於 2024年4月6日的回應
Thank you for your review we will be looking into these issues mentioned. We hope you have a safe trip.

10/10 優異

R.Jordan

於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日的回應
Thank you

10/10 優異

John

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年4月6日的回應
Thank you for your review.

4/10 欠佳

Caren

讚好:職員與服務和住宿狀況
不滿:整潔度
於 2024 年 3 月住了 1 晚
GM 於 2024年4月6日的回應
Thank you for your review.

2/10 很差

Tamara

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Mold in bathroom. Very unfriendly staff.
於 2024 年 3 月住了 2 晚
Gm 於 2024年4月1日的回應
Thank you for your review.

2/10 很差

Joanne

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Property unclean. Noisy party all night. Tried calling front desk about noise but they did not answer call. Uncomfortable beds. Would not recommend this property to anyone.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日的回應
We apologize for noisy guests that prevented you from having a good night, and that you did not get an answer on the phone. A desk clerk is available 24/7 however they may step away briefly to attend to a guest or other duties while on shift. We hope you will give us another chance in the future .

8/10 不錯

Brooke

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
GM 於 2024年4月1日的回應
Thank you

8/10 不錯

Rosemarie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was easy to find off of the interstate.
於 2024 年 3 月住了 1 晚
Gm 於 2024年3月30日的回應
Thank you for taking the time to leave us a review.

8/10 不錯

Laurel

於 2024 年 3 月住了 1 晚
Gm 於 2024年3月30日的回應
Thank you for taking the time to leave us a review.

8/10 不錯

Kerry

讚好:整潔度、職員與服務和設施服務
For the price... a pretty good place.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月30日的回應
Thank you for taking the time to leave us a review.

6/10 一般

Kenneth

不滿:住宿狀況
Average 2 star motel
於 2024 年 3 月住了 1 晚
GM 於 2024年3月30日的回應
Thank you for taking the time to leave us a review.

6/10 一般

Taichelle

家人同遊
不滿:整潔度和住宿狀況
This property is very old. The room had trash still on the ground and some in the trash can. Also still had food in the "freezer". Continental breakfast was not worth the stay.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月30日的回應
Thank you for your review/. We apologize for the issues you experienced during your stay. We hope you will stay with us again in the future.

8/10 不錯

Kiah Brielle

於 2024 年 3 月住了 1 晚
Gm 於 2024年4月13日的回應
Thank you for taking the time to leave us a review. We appreciate your business and hope to see you again soon.

8/10 不錯

Mark

讚好:整潔度和職員與服務
不滿:住宿狀況
Old and needing work, but clean and bright. Good breakfast, friendly staff. Never felt unsafe. Nice basic lodging.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月22日的回應
Thank you for your review.

4/10 欠佳

Valerie

於 2024 年 2 月住了 1 晚
GM 於 2024年3月22日的回應
Thank you for your review.

6/10 一般

Verna

伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
The front desk girl was very nice. The tv didn’t work. The room smelled funky. Showed us another room it smelled bad too. I think too many people with dogs
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日的回應
Thank you for your review. We appreciate your feedback. We will be looking into this immediately. We hope to earn your business in the future.

10/10 優異

Mary

讚好:整潔度、職員與服務和住宿狀況
Along the road, good price clean
於 2024 年 2 月住了 1 晚
GM 於 2024年3月5日的回應
THANK YOU FOR THE REVIEW. WE APPRECIATE YOUR BUSINESS AND HOPE TO SEE YOU AGAIN SOON.

10/10 優異

Arthur

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s a bit run down and older but for the price it’s ok!
於 2024 年 3 月住了 1 晚
GM 於 2024年3月5日的回應
THANK YOU FOR THE REVIEW. WE APPRECIATE YOUR BUSINESS AND HOPE TO SEE YOU AGAIN SOON.

8/10 不錯

Delene

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 1 晚
GM 於 2024年3月5日的回應
THANK YOU FOR THE REVIEW. WE APPRECIATE YOUR BUSINESS AND HOPE TO SEE YOU AGAIN SOON.

8/10 不錯

JoAnn

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great reception. Clean quiet room. Great price.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月22日的回應
Thank you for leaving us a review. We apricate your business.

8/10 不錯

Dayna (Hurricane)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed for just a quick overnight, but the room was good and warm when we arrived. We slept well and the breakfast was sufficient with fruit, instant oatmeal choices, hard boiled eggs, waffles, and the typical Continental Breakfast things. I would stay here again.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月22日的回應
We are glad to hear that you enjoyed your stay with us. We appreciate your feedback and look forward to your next stay with us.

8/10 不錯

Moira

讚好:整潔度和客房舒適度
不滿:住宿狀況
Clean with comfortable beds.
We booked this as our one night dog friendly stop over there and back to California from Canada. We had the same room on the way back as on the way down. Room was clean, linens, towels, clean. Bed comfortable. Our room was on the ground floor, which is easy in and out with the dog. No issue with noise. In our room there is a carpet holder exposed on the threshold of carpet to tile in the bathroom area and I did step on it a couple of times, which is a bit Ouchy, be nice if they fixed that. There was also no internet, they struggle to get consistent internet to all areas of the motel. If you plan to eat at Denny's mention you are staying at the motel and you will get a 10% discount.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月19日的回應
Thank you for taking the time to leave us a review. We appreciate your feedback. We have made note of the carpet to tile area and will work on getting that repaired. We look forward to seeing you again .