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"The location is steps away from the Spanish steps. Our room was in a separate building with an elevator (a small one). Breakfast was good with a variety of options. Staff helpful. Would not recommend hotel if you have mobility issues there are lots of steps to deal with."

"Overall our stay at the Hotel Isa was excellent. The staff were very friendly, helpful and professional. The breakfast buffet was wonderful with a very large assortment of fresh items, it felt like you were eating in a restaurant. The evening cocktail bar was nice with great ambiance. The rooms were clean and well maintained. The location is great being close to everything. I would highly recommend this location especially for first time travellers. Overall great experience!"

"Difficult to access out of hours , area is good "

"Not the best location to see the main area. We used a taxi every where "

"This hotel was selected for a number of reasons. Firstly its location then facilities and finally price. It delivers on location but that’s it I’m afraid. The hotel is not very big and has a 24 hour reception although the one time we needed to contact them they never answered the phone! Forget room service because they obviously don’t have any. You can’t even get a bottle of water. It is advertised as having a bar and also mini bars in the rooms. This is a real joke because it has neither. The bar is an empty space in a room near reception and the rooms only have a tiny fridge. Other issues we and people in our group experienced : Room keys continually failing to open the door. Other people had the same problem. No hot water for showers on so many occasions that I got the manager to move us to another room. Listening in on conversations I conclude this is a widespread problem as well. The final straw was when they said the electricity would be switched off from 10pm to 6am! No heating, lighting or lifts. This made the hotel very unsafe to be in and we should have been moved out. The authorities need to be informed of this. Noise levels at night are unacceptable. They have groups of schoolchildren staying and noisy people from bars outside. Sleep is optional here. The rooms are dated and while clean feel like a prison cell. The breakfast might be ok but I wouldn’t advise anyone to book here. "

"Absolutely gorgeous hotel and area"

"Very nice hotel about 15 minute taxi ride from City Center. The hotel provides shuttle van to 4-5 areas on a scheduled bases daily. The hotrl is green and provides very nice barhroom toiletries. The smell delicious and contain olive oil. The staff at the reception, restraunt, bar are very friendly and accomadating. I would recommend this hotel"

"location excellent"

"Excellent staff and service. Property is in a great location. Walking distance to many of the famous sites and landmarks, street restaurants,etc. would stay there again!"