Terrace/patio

Reviews of Home2 Suites by Hilton New Brunswick, NJ

3 out of 5
Home2 Suites by Hilton New Brunswick, NJ
19 NJ-18, New Brunswick, NJ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 348 out of 441 reviews" "
Rating 8 - Good. 54 out of 441 reviews" "
Rating 6 - Okay. 17 out of 441 reviews" "
Rating 4 - Poor. 10 out of 441 reviews" "
Rating 2 - Terrible. 12 out of 441 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shakira

Stayed 2 nights in May 2024

8/10 Good

Maria

Travelled with family
The room was big
Stayed 2 nights in May 2024
Response from Sydni W. on 14 May 2024
Hello Maria! I hope this message finds you in good health. It's always a pleasure to know that we were able to meet your expectations and provide you with a comfortable and enjoyable stay. We sincerely appreciate you choosing to stay with us and hope to have the pleasure of hosting you again soon. Thank you very much!

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy proximity to Rutgers and a very nice room. Good facilities and friendly, professional staff!
Stayed 1 night in May 2024
Response from Sydni W. on 13 May 2024
Dear Lynda, I would like to express my gratitude for the valuable feedback you provided us with, as well as the 5-star review. Your time and effort in sharing your experience with us is truly appreciated. I am thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you back soon. Best regards,

4/10 Poor

Ashley

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a great experience to say the least. Our room was lovely and we were very pleased with that. The customer service at this hotel is awful. The staff is rude and not accommodating. We complained multiple times because there were people being disruptive above us way past quiet hours: loud, stomping, running — sounded like they were bowling. We politely complained multiple times asking for them to be given a noise warning since it was after 10pm and the warnings were never given (and I know this because one of the men at the desk told me they weren’t). We spoke with a supervisor who told us we “should’ve complained sooner than before checkout” WHICH WE HAD DONE multiple times throughout our stay so I’m not sure where she was getting her information from. She was EXTREMELY rude to us, told us the noises were probably kids and that they don’t know when families are bringing kids. She also told us it wasn’t her problem. This stay was due to my father being in the hospital for a major surgery. We were drained from being in a hospital for two 8 hr days and then coming back to two nights that were far from restful was infuriating. Extremely disappointed that we were dismissed when we spoke up and made to feel like the noises were OUR fault. To top it off, we had brown water and couldn’t shower or brush our teeth because they were having sewage issues. For the cost of the hotel, these issues shouldn’t be happening. Not worth the cost.
Stayed 2 nights in May 2024

10/10 Excellent

Ramona

Travelled with partner
Liked: Property conditions & facilities
Home 2 Suites beds are always comfortable. There is an attention to detail of having exactly what you need where you need it in the room. The room was clean. The check in process was quick and friendly.
Stayed 1 night in May 2024
Response from Sydni W. on 6 May 2024
Dear Ramona, I wanted to take a moment to thank you for choosing our hotel for your recent stay, and for giving us a fantastic rating of 5 out of 5! We truly appreciate your kind words and are thrilled to hear that you felt at home during your time with us. I also wanted to express my gratitude for your appreciation of our staff. It means a lot to us that you noticed our efforts to provide top-notch service. We hope to have the pleasure of welcoming you back for another memorable stay shortly. Thank you again for choosing our hotel. Best regards,

10/10 Excellent

Michelle, Boyd

Business traveller
Liked: Cleanliness, amenities
Great stay
Stayed 2 nights in Mar 2024
Response from Sydni W. on 30 Apr 2024
Hey, there Michelle! I just wanted to reach out and say a big thank you for your amazing feedback and glowing 5-star review! Your time and effort in sharing your experience means the world to us. We're thrilled to hear that you enjoyed your stay with us and we can't wait to have the pleasure of welcoming you back soon. Best regards!

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sydni W. on 29 Apr 2024
Dear Dina,I want to express my sincere gratitude for the valuable feedback and 5-star review you provided us. Your time and effort in sharing your experience with us are greatly appreciated. It's delightful to hear that you had a pleasant stay with us, and we look forward to welcoming you back soon.Best regards.

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Road noise from traffic was bad
Stayed 1 night in Apr 2024
Response from Marilu on 27 Apr 2024
Hi Peter,Thank you for taking the time to share with us your most recent experience at our hotel. We appreciate your feedback and apologize for the inconvenience the highway noise caused. We hope that overall you enjoyed your stay despite the disturbance. Thank you for choosing Home2suites we can't wait to welcome you back!

2/10 Terrible

MD

Stayed 2 nights in Apr 2024

8/10 Good

christina, warminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed an accessible shower and wasn’t given one and was told the price was $50 more if I wanted to switch. Why are individuals w a disability charged more?
Stayed 1 night in Mar 2024
Response from Marilu on 20 Apr 2024
Hi Christina,Thank you for taking the time to leave us a review! We are glad to hear you enjoyed your overall stay. There seems to have been some miscommunication in terms of our rate plans on accessible room types. We apologize for the inconvenience and we hope to better serve you on your next visit. Thank you for choosing Home2suite we can't wait to welcome you back!

10/10 Excellent

Shaleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marilu on 20 Apr 2024
HI Shaleen,Thank you for taking the time to leave us this outstanding review. We are happy to hear your enjoyed your stay and we can't wait to welcome you back!

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Room and bathroom were modern. Bed was comfortable.
Stayed 1 night in Apr 2024
Response from Sydni W. on 19 Apr 2024
Hi Jill, Thank you for providing us with valuable feedback and a 5-star review. We truly appreciate your time and effort in sharing your experience with us. It's great to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back soon. Best regards.

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean room, easy check in
Stayed 1 night in Apr 2024
Response from Sydni W. on 19 Apr 2024
Hi Cody, I just wanted to take a moment to express my gratitude for your recent stay at our hotel. Your 5 out of 5 rating was truly exceptional and it made our day! Thank you so much for taking the time to share your positive experience with us.

10/10 Excellent

Chester and Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night while traveling on I95 and was pleasantly surprised . Updated, clean property and room which was well equipped.Staff helpful. Convenient to highway and area felt safe. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Sydni W. on 15 Apr 2024
Hello Chester and Joan, thank you for sharing your positive experience with us. We are so happy to hear that you enjoyed your stay! Our team works diligently to maintain a clean, welcoming, and safe facility for all of our guests. We look forward to welcoming you back soon!

10/10 Excellent

Ronald

Stayed 1 night in Apr 2024
Response from Sydni W. on 2 May 2024
Hi Ronald,Thank you so much for taking the time to provide us with your valuable feedback and for giving us a 5-star review. We really appreciate your effort in sharing your experience with us. It's wonderful to know that you had a great stay with us, and we look forward to the opportunity to welcome you back soon.Best regards.

10/10 Excellent

Manal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and breakfast was very good
Stayed 1 night in Apr 2024
Response from Sydni W. on 11 Apr 2024
Hey, Manal, I just wanted to take a moment to say a big thank you for choosing to stay with us at our hotel recently. We were thrilled to see that you gave us an exceptional rating of 5 out of 5 - we couldn't be happier! We always strive to make our guests' experience as enjoyable as possible, and it's great to hear that it made a difference for you. We can't wait to have you back with us soon! If there's anything at all that we can do to make your next stay even better, please don't hesitate to let us know. Warm regards,

8/10 Good

Fontaine

Stayed 7 nights in Mar 2024
Response from Sydni W. on 29 Apr 2024
Thank you for your review, Fontaine. We appreciate the time you took to share your recent hotel experience with us. We hope to have you as our guest again soon!

10/10 Excellent

carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive for just one night. Nothing extraordinary.
Stayed 1 night in Apr 2024
Response from Marilu M. on 8 Apr 2024
Hi Carmen Thank you for taking the time to share with us your experience at our hotel. We appreciate your feedback and are glad to hear you enjoyed your overall stay. We hope to see you again soon!

2/10 Terrible

Debbie

Disliked: Property conditions & facilities
The night started out with the front desk clerk being rude. I was not welcomed as a Hilton honors member. We got to our room and found a hair in the tub followed by three hairs in the bed. I called the front desk and no one answered so I went downstairs. The front desk clerk told me the phone did not ring. She offered a new room but I couldn’t trust it was clean. We left and had to spend an extra $200 to get a room at new hotel.
Stayed 1 night in Apr 2024
Response from Marilu M on 3 Apr 2024
Hi Debbie,Thank you for taking the time to share your experience about your most recent stay with us. We are very sorry you were not recognized as a Hilton Honors Member unfortunately your membership details were not attached to your reservation. We are deeply regretful about your findings in the room, our housekeepers do their absolute best to make sure all rooms are clean and presentable. We will make sure to take your feedback to all of our Managers and staff as we continually work towards improving our guest experience. Hope you have a wonderful day.

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marilu M on 3 Apr 2024
Hi Yadira ,Thank you so much for taking the time to leave us an exceptional review! We are so happy to hear you enjoyed your stay with us and are welcomed here anytime. Thank you for choosing Home2suites hope to see you again soon!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed by the setting of the room and the amenities
Stayed 1 night in Mar 2024
Response from Sydni W. on 1 Apr 2024
Hello Tammy, thank you for sharing your positive experience with us. We are thrilled to hear that you enjoyed your stay! Our team works diligently to maintain a clean and welcoming facility for all of our guests. We look forward to welcoming you back soon. you for sharing your positive experience with us. We are thrilled to hear that you enjoyed your stay! Our team works hard to maintain a clean and welcoming facility for all our guests. We look forward to welcoming you back soon.

10/10 Excellent

Candice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful accommadating staff.
Stayed 1 night in Mar 2024
Response from Sydni W. on 1 Apr 2024
Hello Candice! I am writing to express my sincere gratitude for your recent stay at our hotel. Your rating of 5 out of 5 was truly exceptional and it made our day! Thank you so much for taking the time to share your positive experience with us. I am thrilled to hear that you felt right at home during your stay with us. We are already looking forward to your next visit! Please do let us know if there's anything we can do to make your next stay even more enjoyable.

10/10 Excellent

Edite

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay very clean staff is very helpful
Stayed 2 nights in Mar 2024
Response from Sydni W. on 25 Mar 2024
Hello Edite, thank you for sharing your positive experience with us. We are thrilled to hear that you enjoyed your stay! Our team works hard to maintain a clean and welcoming facility for all our guests. We look forward to welcoming you back soon.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 1 night in Mar 2024
Response from Sydni W. on 22 Mar 2024
Hey there Mary! I just wanted to take a moment to express my gratitude for your recent stay at our hotel. Your 5 out of 5 rating was truly exceptional and it absolutely made our day! Thank you so much for taking the time to share your positive experience with us. I'm thrilled to hear that you felt right at home during your stay.We're already looking forward to your next visit! Please let us know if there's anything we can do to make your next stay even more enjoyable.

10/10 Excellent

Qamar, Weymouth

Stayed 1 night in Mar 2024
Response from Sydni W. on 7 Apr 2024
Hi Qamar,Thank you for providing us with your valuable feedback and for giving us a 5-star review. We truly appreciate your time and effort in sharing your experience with us. It's great to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back soon.Best regards.

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very clean, spacious, and rooms were equipped with a nice size fridge, cups,plates, silverware, sink, etc.
Stayed 1 night in Feb 2024
Response from Sydni w. on 12 Mar 2024
Hi Justin! Thank you so much for choosing to stay with us recently and for giving us a perfect rating of 5 out of 5! Your feedback means a lot to us. We're thrilled to hear that you felt right at home in our rooms and had a comfortable stay with us. We can't wait to have you back with us again soon! Thanks again for being an awesome guest!

10/10 Excellent

Yale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 5 nights in Feb 2024
Response from Sydni W. on 9 Mar 2024
Thanks for your recent stay at our hotel, and your exceptional rating of 5 out of 5! We appreciate you taking the time to mention our rooms. I am so glad you felt at home. Thank you for staying at our hotel recently and for rating us with a perfect score of 5 out of 5! We are grateful that you took the time to appreciate our rooms, and we are thrilled to hear that you felt comfortable during your stay with us.We look forward to welcoming you back again soon!We can’t wait to welcome you again soon!

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Home2 Suites was pleasant. The staff was friendly and helpful. The property was clean. The room was very comfortable.
Stayed 2 nights in Mar 2024
Response from Management - Marilu on 7 Mar 2024
Hi Carlos, 'Thank you so much for your feedback and for leaving us a 5 out of 5 review. We love to hear back from our guest and are glad to hear you enjoyed your stay. Hope you'll choose us again the next time you are in town.

10/10 Excellent

Mary R

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very professional, helpful, and pleasant.
Stayed 2 nights in Feb 2024
Response from Sydni W. on 26 Feb 2024
Dear Mary,I would like to express my gratitude for choosing our hotel for your recent stay, and for taking the time to give us an exceptional rating of 5 out of 5! We are thrilled to hear that you felt at home during your stay with us.I want to thank you for your appreciation of our front desk staff. It means a lot to us that their efforts to provide top-notch service have been noticed.We hope to have the pleasure of welcoming you back soon for another memorable stay.Thank you again for choosing our hotel.Best regards

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the continental breakfast was great, and the staff was friendly. We would absolutely return.
Stayed 1 night in Feb 2024
Response from Management - Marilu on 22 Feb 2024
Hi Kelly Thank you so much for your 5 out of 5 review we appreciate your feedback. Our staff always looks to ensure customer satisfaction. We are all glad you enjoyed your stay and hope to continue providing the best hospitality. Hope to see you next time you are in the area!

6/10 Okay

Brady

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Management - Marilu on 22 Feb 2024
Hi Brady, It seems you weren't happy with your stay and are sorry to hear we didn't meet your expectations. We would appreciate further information about your experience at our hotel. Please contact us directly as our team wants to ensure we provide proper guidance to the rest of our team.

8/10 Good

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sydni w. on 15 Feb 2024
Hello Alison, we appreciate your feedback and take it seriously as it helps us improve our services. We are always excited to receive positive feedback, but we also value any opportunity to learn how we can make our guests' stay more enjoyable. We hope that you will consider staying with us again in the future and giving us a chance to provide you with a better experience.

6/10 Okay

Kimberly

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The facility was clean. We were disappointed about the pool being out of service. We were told upon check in that there was a pool but that they had not yet fixed the heating therefore the water was cold. When we tried to check it out there was a sign on the door that said out of order and it was locked. When speaking with a local I was informed that it has been this way since before November. That is abit misleading. We booked this hotel with that as an added amenity therefore if there is no plan to service or allow use of the pool there website should be update and ppl should be notified when booking.
Stayed 1 night in Feb 2024
Response from Marilu Front Desk Manager on 13 Feb 2024
Hi Kimberly, We appreciate your feedback and are sorry to hear you were disappointed with your stay. We recently came across some needed maintenance for our indoor pool which led it to be temporarily closed. Its been under maintenance since 2/10/24 but was definitely open the days prior to this date. We were expecting a quick fix and were also taken by surprise to hear we needed to keep the pool closed longer than we anticipated. Our team always ensures to keep our guest well informed and again apologize we couldn't provide accurate information during your check-in. Once we had better knowledge of the pools re-opening date, we notified and waived cancellations to guest during their check-ins. We hope the next time you are in town you give us the opportunity to provide you the best hospitality. Feel free to call us in advance if you need to verify that all of our amenities are accessible, we are happy to help!

8/10 Good

Janie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place, just need to warm the pool
We stayed here 2 nights while taking a look at Rutgers for my daughter. We had the 1 bedroom, 2 queen suite. Our room was on the first floor end. Expected to hear traffic from the highway but didn’t. The ceilings in our room were so tall that it made our room feel huge. Pulled out the sleeper sofa and besides a tiny dead spider it was clean under the sofa. That’s usually skipped in house keeping so I was pleasantly surprised. The mattress for the pull out is a real nice thick mattress which was a lot more comfortable then any we’ve used before. The pool area was nice and clean. Breakfast was ordinary with premade sandwiches, pastries, yogurt, toast, bagels, oatmeal and waffles. I think the waffle batter was whole grain-would’ve rather it been regular. Our only complaints are that the hot water in the shower does not get as hot as I’d like. It was slightly above warm. My son and husband also tried out the pool (the reason why we booked here) but it was too cold. Tried again the second night and still to cold. You won’t see many kids in it for this reason. They did have a pool party our second night. It seems they rent it out for parties. Those kids got in so I guess in numbers maybe it warms up some? The gas station on the other side of it is easier to walk to then I thought. Ran over to grab some snacks. Overall we’d def stay here again if visiting the area.
Stayed 1 night in Feb 2024
Response from Marilu on 6 Feb 2024
Hi Janie ,Thank you for taking the time to leave us a review! We appreciate your feedback and are glad to hear you will still choose us the next time you are in town. I am sorry to hear you were disappointed with our pool's temperature, It is Saline based and the warmest is can go is 82 degrees. We do our best to monitor the temperature and apologize for the inconvenience. We don't rent out our pool for parties only guest who book rooms with us have access to the pool area. Always feel free to stop by the front desk and address your concerns. We are all well informed and happy to help. Our top priority is guest satisfaction to guarantee future stays at our hotel. Thank you Kindly, Management.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Feb 2024
Response from Guest Services Manager Marilu on 6 Feb 2024
Hi, Erick Thank you for your 5 out of 5 review. We are glad to hear you enjoyed your most recent stay at our hotel. We hope to see you the next time you are in the area.

10/10 Excellent

Carolina, South Plainfield

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for our dance competition in New Brunswick. The rooms were great with a full kitchen, fridge and dishwasher. The girls loved the pool and the complimentary breakfast was perfect with lots of options. Great staff and friendly service! No complains at all! Highly recommended!
Stayed 2 nights in Feb 2024
Response from Guest Services Manager Marilu on 6 Feb 2024
Hi Carolina,Thank you so much for your 5 out of 5 review! We are so pleased to hear you enjoyed your most recent stay. Know our staff takes great pride in their efforts to ensure guest satisfaction. We hope to see you the next time you are in town!

10/10 Excellent

Anabel

Stayed 3 nights in Feb 2024
Response from Guest Services Manager Marilu on 6 Feb 2024
Hi Anabel, Thank you for this amazing review our team appreciates your feedback!

10/10 Excellent

Andria, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room (great pillows), very spacious. Close drive to a lot. Appreciated the free parking, free breakfast and good work out facility…and great price!
Stayed 2 nights in Jan 2024
Response from Sydni W. on 1 Feb 2024
I wanted to say thanks for your recent stay at our hotel, and your exceptional rating of 5 out of 5! We appreciate you taking the time to mention our comfortable pillows, spacious rooms free parking, and breakfast. Wow, we are really happy we made such a good impression. I am so glad you felt at home. We can’t wait to welcome you again soon!

10/10 Excellent

Mousumi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the surronding area and convenience of the location
Stayed 2 nights in Jan 2024
Response from Sydni W. on 31 Jan 2024
Hey there!I just wanted to take a moment to say a big thank you for choosing to stay with us at our hotel recently. We were thrilled to see that you gave us an exceptional rating of 5 out of 5 - we couldn't be happier!Thank you also for mentioning our convenient location. We always strive to make our guests' experience as enjoyable as possible, and it's great to hear that it made a difference for you.We can't wait to have you back with us soon! If there's anything at all that we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and comfortable. Staff was also very kind and helpful
Stayed 3 nights in Jan 2024
Response from Sydni W. on 31 Jan 2024
Dear Christina,I wanted to express my gratitude for your recent stay at our hotel. Your exceptional rating of 5 out of 5 means a lot to us! We appreciate you taking the time to mention our clean, comfortable rooms and our kind staff. It makes us happy to know that you felt at home during your stay.We are thrilled to welcome you back soon and hope to provide you with another amazing experience.Thank you again for choosing our hotel.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is great. Courteous staff. Clean rooms. Delicious breakfast. Sadly the area itself is unsafe and there needs to be better security systems in place as there were vehicle break-ins and theft within the parking lot.
Stayed 1 night in Jan 2024
Response from Sydni W. on 31 Jan 2024
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We are sorry to learn that you were unable to relax during your stay due to theft in the parking lot. Our hotel strives to provide the best possible experience for all of our guests, whether they are here for business, leisure, or group travel. We regret that we fell short of your expectations and sincerely apologize for any inconvenience caused.We appreciate your feedback and take it seriously as it helps us improve our services. We are always excited to receive positive feedback, but we also value any opportunity to learn how we can make our guests' stay more enjoyable.We hope that you will consider staying with us again in the future and giving us a chance to provide you with a better experience.

8/10 Good

Norean

Stayed 1 night in Jan 2024
Response from Sydni W. on 31 Jan 2024
Thank you for your feedback on your recent stay at our hotel. We're sorry we didn't meet your expectations and fell short of our high service standards. We appreciate your feedback and will do our best to improve our guest experience. Hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sydni W. on 31 Jan 2024
I wanted to thank you for choosing to stay at our hotel and for giving us an exceptional rating of 10 out of 10 ! We look forward to welcoming you again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sydni W. on 31 Jan 2024
Hi Elizabeth,Thank you for choosing to stay with us and for your perfect rating of 10 out of 10. Your feedback is precious to us, and we always strive to improve our guests' experiences. If you have any additional suggestions or comments, please share them with us.We appreciate your business and can't wait to welcome you back soon!Best regards,

10/10 Excellent

BEATA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sydni W. on 31 Jan 2024
Dear Beata,Hope this message finds you in the best of spirits! I just wanted to reach out and say a big thank you for choosing to stay with us at our hotel. Your perfect rating of 10 out of 10 made our day, and we're grateful for the time you took to provide feedback. We're always on the lookout for ways to make our guests' experiences even better, and your feedback is extremely valuable in helping us achieve that. So, if you have any additional suggestions or comments, we'd love to hear them.Once again, thank you for your feedback and for making us a part of your trip. We can't wait to welcome you back soon!Warm regards,

10/10 Excellent

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was spacious and clean
Stayed 1 night in Jan 2024
Response from Sydni W. on 31 Jan 2024
Dear Kenya,Hope this message finds you in the best of spirits! I just wanted to reach out and say a big thank you for choosing to stay with us at our hotel. Your perfect rating of 5 out of 5 made our day, and we're grateful for the time you took to provide feedback.Your comments about our friendly service and clean, spacious rooms really put a smile on our faces. We're always on the lookout for ways to make our guests' experiences even better, and your feedback is extremely valuable in helping us achieve that. So, if you have any additional suggestions or comments, we'd love to hear them.Once again, thank you for your feedback and for making us a part of your trip. We can't wait to welcome you back soon!Warm regards,

10/10 Excellent

Soheil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is friendly and facilities are clean
Stayed 2 nights in Dec 2023
Response from Sydni W. on 31 Jan 2024
Dear Soheil,I hope this message finds you well. I would like to thank you for choosing to stay with us at our hotel recently. We are grateful for your perfect rating of 10 out of 10, and we appreciate you taking the time to share your feedback.Your comments about our friendly service and clean facilities are very encouraging. We're always looking for ways to improve our guests' experiences, and your feedback is invaluable in helping us achieve that. If you have any additional feedback or suggestions, we'd love to hear them.Thank you again for your feedback and for choosing to stay with us. We look forward to the opportunity to host you again in the near future.Best regards,[Your Name]Dear [Guest Name],I hope this message finds you well. I would like to thank you for choosing to stay with us at our hotel recently. We are grateful for your perfect rating of 10 out of 10, and we appreciate you taking the time to share your feedback.Your comments about our friendly service and clean facilities are very encouraging. We're always looking for ways to improve our guests' experiences, and your feedback is invaluable in helping us achieve that. If you have any additional feedback or suggestions, we'd love to hear them.Thank you again for your feedback and for choosing to stay with us. We look forward to the opportunity to host you again in the near future.Best regards

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great value, kind staff, spacious rooms, breakfast ok as expected for price, nice location right next to NJ Turnpike.
Stayed 4 nights in Jan 2024
Response from Sydni W. on 31 Jan 2024
Hi there!I just wanted to reach out and say a big thank you for staying with us at our hotel recently. We were delighted to receive a perfect rating of 10 out of 10! Your kind words about our staff, spacious rooms, convenient location, and great value made our day, and we're so glad that you felt at home during your visit.We can't wait to have you back with us again soon!

10/10 Excellent

JUNYI

Stayed 1 night in Jan 2024
Response from Sydni W. on 31 Jan 2024
Hello there! I hope this message finds you in good health. We are thrilled to hear that you have given us a perfect 5 out of 5 rating! It's always a pleasure to know that we were able to meet your expectations and provide you with a comfortable and enjoyable stay. We sincerely appreciate you choosing to stay with us and hope to have the pleasure of hosting you again soon. Thank you very much!

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Sydni W. on 30 Jan 2024
Hey there! I hope this message finds you well. We are extremely proud to hear that you have given us a perfect rating of 5 out of 5! It's always a pleasure to know that we were able to meet your expectations and make your stay a comfortable and enjoyable one. Thank you so much for choosing to stay with us, and we hope to have the pleasure of hosting you again soon!