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关于Odette的河之家的点评

3 out of 5
Odette的河之家
274 South River Road, New Hope, PA

点评

9.4

绝佳

10 分 - 超赞。176 条好评，共有 226 条点评" "
8 分 - 还可以。26 条好评，共有 226 条点评" "
6 分 - 一般。12 条好评，共有 226 条点评" "
4 分 - 很差。8 条好评，共有 226 条点评" "
2 分 - 糟糕。4 条好评，共有 226 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.6/10

服务设施

9.8/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

Jennifer

满意：住宿条件和设施
2024 年 5 月入住 1 晚
L.Judge 于 2024年05月11日 的回复
Thank you so much for taking the time to provide your feedback and we're happy to hear that you enjoyed your stay at the Hotel. Have a Great Day!

10/10 超赞

Thomas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
An upscale hotel with very nice amenities. Would stay there again.
2024 年 4 月入住 2 晚
L.Judge 于 2024年05月8日 的回复
We're happy to hear that you enjoyed your experience with us and welcome your return in the future. Thank you for staying with us and Have a Great Day!

10/10 超赞

Elizabeth，New York

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
L.Judge 于 2024年05月8日 的回复
Thanks for staying with us.Have a Wonderful Day!

10/10 超赞

Joseph

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
L.Judge 于 2024年04月16日 的回复
We're happy to hear that you enjoyed your stay with the Hotel. Thank you for staying with us and Have a Awesome Day!

10/10 超赞

Steven

2024 年 4 月入住 1 晚
L.Judge 于 2024年05月6日 的回复
Thank you so much for taking the time to provide your feedback. Have a Good Day!

10/10 超赞

Ryan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
L.Judge 于 2024年04月13日 的回复
Thanks you for staying with us!

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very nice property
2024 年 3 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you for staying with us.

10/10 超赞

Jane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 3 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you for staying with us.

10/10 超赞

Jeffrey

与家人出行
满意：服务设施
Great hotel, worst mattress I ever slept on.
2024 年 3 月入住 2 晚
L.Judge 于 2024年04月7日 的回复
Thank you for providing us with your feedback. We're sorry to acknowledge that you were unsatisfied with your experience.

10/10 超赞

Liz

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
This was a perfect get away for my husbands birthday weekend. Our vacations are usually filled with tons of exploring and just being out and about, but this place was so hospitable and comfortable we practically didn’t leave the premises. We will definitely be coming back.
2024 年 3 月入住 2 晚
L.Judge 于 2024年04月7日 的回复
Thank you so much for taking the time to provide your feedback.We're happy to hear that you enjoyed your experience with us and look forward to your return. Have a Great Day!

4/10 很差

Alissa

2024 年 3 月入住 1 晚
L.Judge 于 2024年04月20日 的回复
Thank you for staying with us and Have a Great Day!

8/10 还可以

Jasmine

满意：清洁度、员工和服务、住宿条件和设施
Guests have access to the Roof top lounge. It was wonderful. We went at night, we sat outside, they have heated and give you blankets to use. They have a full menu. The food was delish in both restaurants.
2024 年 3 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you for staying with us. We're happy to hear that you enjoyed your experience with us. Have a Great day!

2/10 糟糕

Laureen

与配偶出行
满意：住宿条件和设施，清洁度
Requiring valet parking is such an inconvenience for guests. We have things in our car that we can’t get when we want them and charging us for this required. Service is an additional annoyance. Also, there were many many empty rooms yet they did not check us in until 3 PM pm
2024 年 3 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you for your feedback! You’re right—this shouldn’t have happened. We’ll talk to our Staff about communicating better to improve service. Have a Good Day!

10/10 超赞

Caralynn

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you for staying with us. Have a Good Day!

10/10 超赞

Milina

满意：清洁度、员工和服务、住宿条件和设施
Beautiful hotel, exceptional service and walkable to everything in town.
L.Judge 于 2024年04月7日 的回复
Thank you for staying with us.

10/10 超赞

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and great restaurant
2024 年 2 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you so much for taking the time to provide your feedback. Have a Great Day!

10/10 超赞

Jaime

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff and amazing stay!
2024 年 2 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you so much for taking the time to provide your feedback. Have a Good Day!

2/10 糟糕

Kevin

满意：住宿条件和设施，清洁度
2024 年 2 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you for staying with us.

10/10 超赞

Jessica

Very nice accommodations- staff has been friendly. Beautiful location.
2024 年 2 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
We're delighted to hear that you enjoyed your experience with us. Have a Good Day!

10/10 超赞

Christopher，Townsend

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
Thank you for staying with us.

10/10 超赞

Christina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lil stay away
I took my mom there for a little getaway it was top notch service the room EVERYTHING
2024 年 2 月入住 1 晚
L.Judge 于 2024年04月7日 的回复
We're Grateful for your appreciation and remain committed to providing great service. We’re happy to hear that you enjoyed your experience with us. Please Have a Wonderful Day!

10/10 超赞

Jennifer

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location in New Hope. Food and service were exceptional. Would definitely recommend.
2024 年 1 月入住 1 晚

8/10 还可以

keith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tried switching to the river view instead of the Mountain View because the rooms on the river are more like suites. Hotel said they had availability while hotels.com said there was no more available. Booking was non refundable so had to just accept it. Been to river house a few times and will definitely return. I have to admit, it’s my first go too when staying local
2024 年 1 月入住 1 晚

6/10 一般

Steven

2024 年 1 月入住 2 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic stay!
A quick friends trip around the holidays became the most lovely celebration of the season. Literally everything was perfect, from De at front desk, to the gorgeous rooms, the restaurants and best of all, somehow the vibe of the hotel makes every guest, every employee an old friend. This hotel was firing on all cylinders!
2024 年 1 月入住 1 晚

10/10 超赞

Alexander

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic place to stay! From the moment we arrived the valet,front desk and all other staff was very pleasant and helpful. Although our room wasn’t ready till almost check in time we made the best of the hotel. Roof bar, and dinner at Odette’s was fantastic! Great, clean room with a comfy bed and shower. Definitely will be back when the weather is warm to explore the area more and get a riverside room as well! Great stay!
2024 年 1 月入住 1 晚

10/10 超赞

Nils，Berwyn

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

JULIE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect!
Awesome customer service and beautiful place to stay. I can’t wait to go back!
2023 年 12 月入住 2 晚

10/10 超赞

mark

2023 年 12 月入住 1 晚

10/10 超赞

Esmine

满意：清洁度、员工和服务、住宿条件和设施
Our stay at River House at Odettes was amazing. Will definitely go back. And recommend to friends.
2023 年 12 月入住 1 晚

10/10 超赞

kerry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Ari

满意：清洁度、员工和服务、住宿条件和设施

10/10 超赞

Ira

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

2/10 糟糕

Agnes

2023 年 12 月入住 3 晚

10/10 超赞

Samantha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

mary ann

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

Jeffrey

2023 年 12 月入住 1 晚

4/10 很差

Lindsay

与家人出行
满意：住宿条件和设施，清洁度
不满意：客房舒适度，员工和服务
Only if you’re attending the party!
The positives: The hotel was immaculate and a short walk into town. The bed was super comfortable and the rooms were large with a beautiful balcony. The negatives: I was traveling with my young daughter on a Saturday night. I wish I had known there was a wedding that night. It’s a small property and the walls/ceiling shook with music/dancing so we didn’t sleep until midnight. It took well over 20 mins to check me in because I booked through hotels.com. We had just come in from 4 hours in the car and I would have appreciated a drink while I waited for them to figure it out or some acknowledgment. Instead, when I checked out, once again they said it looks like we need to charge your cc. Once again waiting for the front desk to figure out their issue.
2023 年 12 月入住 1 晚

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bad experience
Pictures look a lot better, not worth the price you paid. Dirty room, you don’t want to touch anything unless necessary. A lots of things not functioning. Super tiny bathroom and water pressure of the ceiling shower head was super low (That's the only choice, the hand held shower head was disabled). We asked for 2 pairs of slippers after get into the room, staff replied: ohh sorry there’s no slippers in your room?! We’ll send them to you. We repeated the same request to another staff 4 hours later, replied: ok we’ll bring them to you. The next morning, we called the front desk again, replied: we don’t provide this kind of amenity.
2023 年 11 月入住 2 晚

10/10 超赞

Barry

与家人出行
Room service was less than stellar. Overcharged 20 dollars for two bottles of water. Food just okay.
2023 年 11 月入住 1 晚

10/10 超赞

Dana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed at Odette’s for a quick trip to New Hope. Odette’s is within walking distance to all the shopping and restaurants on New Hope’s Main Street. The staff was excellent, helpful and knowledgeable of the area. The morning of our departure, we used the bikes that they offer to take the short ride to Washington State Park and we’re glad we did. Next time we might give ourselves a little bit longer to enjoy this amenity that they offer. I wish we could say we ate at Odette’s but, sadly we chose to eat in town. The options in town were not what we had hoped. We would definitely stay there again should we travel through the area.
2023 年 11 月入住 1 晚

10/10 超赞

Charlene

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view. Comfortable room! Loved the Roof Valet parking - not too good. Lack of staff at breakfast. Not good
2023 年 11 月入住 1 晚

10/10 超赞

anita

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
River House Resort
River House was a beautiful hotel! More like a resort! Our room on the second floor had a nice size terrace with gorgeous views of the Delaware River. The location was a short walk to downtown New Hope. Clean, comfortable and attention to details. Nice roof top bar, they offered blankets and had 2 fireplaces to warm the space! Restaurant was beautiful!
2023 年 11 月入住 1 晚

10/10 超赞

Glenn

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Lucy

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Matie at the roof top was amazing so kind and professional !!
2023 年 10 月入住 1 晚

10/10 超赞

Adria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Samantha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything about the place. I can't wait to get back for another stay..
2023 年 10 月入住 2 晚

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Ioannis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Loved it.
Terrific place. Good people. Fast service Great, updated and clean room.
2023 年 9 月入住 1 晚