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关于新马丁斯维尔温德姆麦克洛特-加龙省套房酒店的点评

2.5 out of 5
新马丁斯维尔温德姆麦克洛特-加龙省套房酒店
410 N State Route 2, New Martinsville, WV

点评

9.0

非常棒

10 分 - 超赞。65 条好评,共有 105 条点评" "
8 分 - 还可以。28 条好评,共有 105 条点评" "
6 分 - 一般。7 条好评,共有 105 条点评" "
4 分 - 很差。2 条好评,共有 105 条点评" "
2 分 - 糟糕。3 条好评,共有 105 条点评" "

9.2/10

清洁度

9.4/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

robin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
We stayed one night after a wedding and were pleasantly surprised at how nice the hotel was. Inside was bright and clean and staff was polite and helpful. Our room, while being given a handicapped room, was quiet and comfortable for one night. This is a nice hotel for a decent price and if we found nd ourselves in the area, would definitely utilize it again.
2024 年 5 月入住 1 晚

10/10 超赞

Alan

满意:清洁度、员工和服务、住宿条件和设施
Great stay! Very clean and very safe.
2024 年 5 月入住 2 晚

10/10 超赞

Ruth

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Stanley

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and comfortable room.
2023 年 12 月入住 1 晚
Microtel 于 2024年01月2日 的回复
Thank you for taking the time to express your stay with us here at Microtel Inn & Suites by Wyndham, New Martinsville, WV. We appreciate the feedback and look forward to sharing it with the staff. We hope if you are ever back in the area you will be joining us again for your stay. Thank you again!

10/10 超赞

Teresa

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Near where I have appointments. Always friendly staff. Clean
2023 年 12 月入住 1 晚
Microtel 于 2024年01月2日 的回复
Thank you for taking the time to express your stay with us here at Microtel Inn & Suites by Wyndham, New Martinsville, WV. We appreciate the feedback and look forward to sharing it with the staff. We hope if you are ever back in the area you will be joining us again for your stay. Thank you again!

10/10 超赞

Frank

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was great. Great facilities. They even had Thanksgiving Dinner Thursday evening !!!!
2023 年 11 月入住 1 晚
Microtel 于 2023年12月4日 的回复
Thanks for your comments for Microtel Inn & Suites New Martinsville. I’m pleased you had a good experience with us. We take serving our guests very seriously and are very pleased that we met your needs so well. We strive to offer great value, and I’m pleased we are succeeding. We take real pride in serving guests well, and I hope that shows in everything we do. We look forward to having you back with us again very soon.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Nice stay but I recommend to improve the gym especially for the type of clients you have ,bigger area to work out is necessary thanks
2023 年 11 月入住 1 晚

8/10 还可以

Sidney

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pillows could be better, everything else eas exceptional
2023 年 10 月入住 1 晚
Microtel 于 2023年11月14日 的回复
Thank you for taking the time to tell us about your stay. Your feedback is very important to us. We are sorry to hear you did not have a fantastic stay with us. We would love the opportunity to have you again and better serve you.

10/10 超赞

Ruth

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

8/10 还可以

Brian

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Give it a Try!
Met my needs for a two-night business trip.
2023 年 8 月入住 2 晚

6/10 一般

Audrey

满意:员工和服务
Most of the staff was nice.. The property and my room was not as described or pictured.. My balcony, if you could call it that was more narrow than my closet, your elbows touched concrete walls when you sat down at a table that was as short as your chair.. I was supposed to have a sitting area in my room but there wasn’t one..
2023 年 7 月入住 2 晚

10/10 超赞

Stephen

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 3 晚
Microtel 于 2023年08月7日 的回复
Thanks for the positive feedback for Microtel Inn & Suites New Martinsville. We are really delighted with your positive review of our services and facilities. We sincerely thank you for taking the time to appreciate us. Your positive review will help us stay motivated. We hope you will recommend Microtel Inn & Suites New Martinsville to your friends and family should they need a place to stay. Thank you again for sharing your experience, we look forward to serving you in the future!

10/10 超赞

Jon

2023 年 7 月入住 3 晚

10/10 超赞

Linda

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚

2/10 糟糕

Jessica

与配偶出行
不满意:住宿条件和设施,清洁度
The room we were given smelled so bad that we could not stay in it. There were no other rooms available and so we did not stay.
2023 年 6 月入住 2 晚

10/10 超赞

Jennifer

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff was very friendly. Hotel was very clean. Room and bed was very nice.
2023 年 6 月入住 1 晚

6/10 一般

Lucas

2023 年 3 月入住 1 晚

10/10 超赞

Sonny

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 2 月入住 1 晚
Tammy Weakley, Front Desk Supervisor 于 2023年02月28日 的回复
We want to thank you for taking the time to give us such a great review of your stay here at Microtel Inn & Suites in New Martinsville. Your positive feedback keeps us motivated to continue striving to provide excellent service for our guests. We look forward to your future stay the next time you are in the area.

10/10 超赞

Mike

2023 年 1 月入住 1 晚

10/10 超赞

Heather

10/10 超赞

Thomas

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The rod were clean and updated.
Front Desk Supervisor 于 2022年12月16日 的回复
Thank you for taking the time to leave a 5 star rating for us here at Microtel Inn & Suites by Wyndham in New Martinsville, WV. We appreciate hearing your stay with us was great. If you are ever back in the area we would love to have you stay with us again.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WV Folk Are Grand
This property is in a small town and the staff treat everyone like a neighbor, must be a West Virginia thing. Every place in we have stayed in WV is like this, they're just nice folks. The hotel staff could not have made us feel anymore welcome than they did. The hotel was close to capacity yet the rooms and property are very clean.
2022 年 11 月入住 1 晚
Front Desk Supervisor 于 2022年12月16日 的回复
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham New Martinsville. It is always a pleasure to receive positive feedback. I am particularly pleased that you found our staff to be friendly and helpful during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Lonnie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 1 晚
Front Desk Supervisor 于 2022年12月16日 的回复
Thank you for taking the time to express your stay with us here at Microtel Inn & Suites by Wyndham, New Martinsville, WV. We appreciate the feedback and look forward to sharing with the staff. We hope if you are ever back in the area you will be joining us again for your stay. Thank you again!

8/10 还可以

Dennis

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 11 月入住 1 晚
Len 于 2022年11月14日 的回复
Hi Dennis, Thank you so much for taking the time to leave such a wonderful review.We really appreciate it! We’ll make sure we convey the message to our staff! They will be delighted to hear your feedback. We look forward to you staying again! Have a great day! And thanks again for the review.

10/10 超赞

Kevin

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 2 晚
Len 于 2022年11月14日 的回复
Hi Kevin, Thank you so much for taking the time to leave such a wonderful review.We really appreciate it! We’ll make sure we convey the message to our staff! They will be delighted to hear your feedback. We look forward to you staying again! Have a great day! And thanks again for the review.

8/10 还可以

Heather

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice facility. Breakfast was ok.
2022 年 9 月入住 1 晚

10/10 超赞

Scott

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was comfortable and clean and the staff was friendly. We also enjoyed breakfast.
2022 年 8 月入住 1 晚
Front Desk Supervisor 于 2022年09月3日 的回复
Thank you for taking the time to leave a 5 star rating for us here at Microtel Inn & Suites by Wyndham in New Martinsville, WV. We appreciate hearing your stay with us was great and that breakfast was enjoyable. If you are ever back in the area we would love to have you stay with us again.

10/10 超赞

stephen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GOOD
GOOD
2022 年 7 月入住 2 晚

10/10 超赞

Jenean

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice bedroom and nice area
2022 年 7 月入住 1 晚
Front Desk Supervisor 于 2022年09月3日 的回复
Thank you for the positive survey scores from your recent stay at Microtel Inn & Suites, New Martinsville, WV. We strive to ensure all guests have a wonderful and enjoyable stay. If you are ever back in the area, we would be happy to have you again. Thank you!

10/10 超赞

Linda

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 1 晚

8/10 还可以

Lisa

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 5 晚
Racheal 于 2022年04月19日 的回复
Dear Lisa, Thanks for your comments for Microtel Inn & Suites New Martinsville. I’m pleased you had a good experience with us. We take serving our guests very seriously and are very pleased that we met your needs so well. We strive to offer great value, and I’m pleased we are succeeding. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 很差

diana

与家人出行
满意:员工和服务
不满意:客房舒适度,清洁度
Won't be back
The stay was not enjoyable, there was a dog barking the whole time in a room across the hall. The bathroom needed cleaned better. The shower was dirty and there was something (maybe feces) on the side of the sink where the toilet paper roll is. And there was pee on the back of the toilet.
2022 年 4 月入住 1 晚
Racheal 于 2022年04月19日 的回复
Diana, Your feedback is very important to us, and I am saddened to hear that your room was not up to our normal cleaning standards. Please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. It is our hope that you will give us the opportunity to better serve you in the future.

8/10 还可以

Charles

2022 年 3 月入住 1 晚
Racheal 于 2022年04月3日 的回复
Dear Charles, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham New Martinsville. We are delighted to hear you had a great stay. Your scoring is very important and will be shared with staff. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 还可以

Brandy

2022 年 3 月入住 2 晚
Racheal 于 2022年04月3日 的回复
Dear Brandy, Thank you for taking the time to leave a rating for us here at Microtel Inn & Suites by Wyndham in New Martinsville, WV. We appreciate hearing your stay with us was great. If you are ever back in the area we would love to have you stay with us again.

8/10 还可以

Bill

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 2 晚
Racheal 于 2022年02月11日 的回复
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham New Martinsville. We are delighted to hear you had a great stay. Your scoring is very important and will be shared with staff. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

Teresa

带宠物出行, 与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, quiet, close to where I needed to be. Safe
2022 年 1 月入住 1 晚
Racheal 于 2022年01月21日 的回复
Thank you, Teresa, for taking the time to leave a 5 star rating for us here at Microtel Inn & Suites by Wyndham in New Martinsville, WV. We appreciate hearing your stay with us was great and exactly what you needed! If you are ever back in the area we would love to have you stay with us again.

8/10 还可以

JODY,west farmington

2021 年 11 月入住 2 晚

2/10 糟糕

Robert

团体旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚

8/10 还可以

Donna

满意:清洁度、员工和服务、住宿条件和设施
2021 年 8 月入住 2 晚

10/10 超赞

真实旅客

满意:员工和服务
Loved everything, property was exceptionally clean, staff very friendly and cooperative.
2021 年 7 月入住 2 晚

2/10 糟糕

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I purchased a room with 2 queen beds and when I arrived they gave me a room with 1 king bed and did not have a room with 2 queen beds
2021 年 7 月入住 1 晚

6/10 一般

Steven

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel good price.
We were in New Martinsville for the Back Home Music Festival. This location was great for the festival. The hotel and stay was wonderful had no issues until 24hours after check out when the hotel charged me a $250 fine for smoking in a room that we did not smoke in. Yes 2 of the 3 guests in this room were smokers, who went outside to smoke regularly while at the hotel. They emptied their portable ash tray in the trash and never smoked in the room. Hotel House Keeping Claimed the room had to be deep cleaned cause it smelt of smoking. The house keepers went in the room as we walked out rite after disposing of the ash trays on the way out. I was able to get the $250 back but warn any one else do not dispose of your cigarette butts in the hotel trash cans, they prefer them littered on the grounds instead of guests doing the rite thing I guess.
2021 年 6 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean rooms and friendly staff. Ms. Maxine, front desk, is the sweetest most helpful lady. I love Ms. Maxine and would stay again because she is so nice.
2021 年 6 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Have stayed here before. Very nice hotel chain. My only complaint was the towels were very scratchy. Too much bleach, I'd say. At least invest in some slightly thicker towels!
2021 年 6 月入住 3 晚

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Wonderful guest service, clean and accommodating. This is our go to when we are away from home.
2021 年 3 月入住 1 晚
Jamie Booth, General Manager 于 2021年03月30日 的回复
Thank you for taking the time to let us know how we are doing here at Microtel Inn & Suites in New Martinsville, WV. We truly value the feedback we get from our guests. We will be looking forward to your next trip here with us.

10/10 超赞

Joe,Abingdon, Va

与家人及幼儿出行, 与家人出行, 带宠物出行
满意:清洁度、员工和服务、住宿条件和设施
Wonderful staff. We stay at this hotel when we visit my wife’s family. Always a great stay
2020 年 11 月入住 3 晚
Racheal 于 2020年12月1日 的回复
Thank you, Joe, for taking the time to leave a 5 star rating for us here at Microtel Inn & Suites by Wyndham in New Martinsville, WV. We love hearing your stay with us was great and you choose us for your travel needs. When you are back in the area we would be delighted to have you stay with us again!

10/10 超赞

Jennifer,Infiana

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very very clean hotel. The staff was very pleasant. The room was clean and smelled good. The beds were comfortable. Breakfast was tasty! Bed stay in a hotel I have had in ages. Nicley done!
2020 年 10 月入住 1 晚
Jamie Booth, General Manager 于 2020年11月5日 的回复
Thank you Jennifer for the Wonderful reviewfor our Microtel Inn & Suites by Wyndham in New Martinsville, WV! Your feedback means a lot to us. This lets the staff know their hard work does not go unnoticed. We hope if you are ever back in the area you will join us again for another great stay. Thank you

8/10 还可以

真实旅客

2020 年 10 月入住 1 晚
Racheal 于 2020年10月27日 的回复
Thank you for taking the time to leave a rating for us here at Microtel Inn & Suites by Wyndham in New Martinsville, WV. We appreciate hearing your stay with us was great. If you are ever back in the area we would love to have you stay with us again.

10/10 超赞

Mimi,Charlotte, NC

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Brand new! So clean & fresh. Front desk made check in& out simple & fast. I stayed 2 nights & would book again.
2020 年 10 月入住 1 晚
Racheal 于 2020年10月27日 的回复
Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham New Martinsville. We are delighted to hear you had a great stay. Your scoring is very important and will be shared with staff. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 超赞

CCooper,Wheeling, WV

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean and quiet. I would definitely stay there again.
2020 年 10 月入住 1 晚
Racheal 于 2020年10月27日 的回复
Thank you for taking the time to tell us about your recent stay at the Microtel Inn & Suites by Wyndham in New Martinsville, WV. We are delighted to hear you had a great stay. We appreciate your positive feedback regarding the service you received and your stay. Thank you and hope to see you again soon.