2/10 很差
Thomas
家人同遊
2021年6月30日
不滿:整潔度和客房舒適度
Bait and Switch
Hosteeva cancelled our reservation without contacting us inspite of requiring our credit card information. It sent a link that did not work and did not make any reference to Hotels.com, then replaced a very nice unit with something that was in a poor condition - holes in walls, lifting and shifting tiles when you walk on them, and exposed wood frames. We tried to contact them several times about a missing coffee pot and did not receive one even though they said they will provide one.
Thomas
於 2021 年 6 月住了 3 晚