Was very unsatisfactory. Rented 3 rooms for 2 nights. Bedding was stained. One out of the three front desk staff we encountered was super nice the other two were very rude. After the first night they came in to “clean” our room I guess you can call it that. All they did was take the dirty towels and not replenish them so for 4 people we had 1 towel left. After originally only having 3 to start off with. Did not even bother fixing the beds. Only reason we knew they entered was the lack of towels. When asked if we could get more we were told oh no there in the washer and dryer at the moment they’ll be ready in an hour which was after check out. Then as we are told they didn’t have any we watched the cleaning staff fill the cart with clean ones. It’s not as we asked for a lot we had just asked for 1-2. Pool states it open online, but it is not. Was one of the reasons we booked there so the kids could swim for them to be disappointed.
Stacy
2024 年 4 月入住 2 晚
10/10 超赞
Gavin
2024年04月29日
满意:清洁度、员工和服务、住宿条件和设施
Gavin
2024 年 4 月入住 1 晚
10/10 超赞
Jacqueline
团体旅客
2024年04月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a perfect hotel to stay at while visiting New Orleans because it was safe and nice and we ubered to and from the French Quarter without any issues
Jacqueline
2024 年 4 月入住 2 晚
10/10 超赞
Merlin
2024年04月22日
满意:清洁度、员工和服务、住宿条件和设施
Everything
Merlin
2024 年 4 月入住 2 晚
10/10 超赞
David
与家人出行
2024年04月12日
The guy doing the breakfast was extremely good and very nice. AJ at night was very helpful.