We love the service from the staff there, and the rooms were lovely, charminly appointed, and very clean. This hotel's stay was our best ever, and we've been traveling for decades (we're in our mid 60s). The hotel's upscale restaurant and Carousel Bar were a hit in and outside of the hotel, so they maintained a lot of business; thus we found it difficult to get a seat in their famous Carousel Bar, but it looked like a proper hot spot and the place to be; we've heard from others visitors that the Carousel Bar's drinks are top-of-the-line. We will not stay anywhere else when in New Orleans. AAA