Housekeeping was poor...noisy areas..rude staff...inform the afternoon staff, we will be leaving at 4 am and will like to make arrangements for our deposit...it was excuses upon excuses...we left without getting.back our deposit...after the night staff said they can't do that until 11 am..what bs...is this a procdure? So you can imagine how many 50.00 they fleece from unsuspecting customer's because of this so call "catch".
That's fraud and it's not acceptable. I will be emailing their management to return my deposit in my account. Yes, it's 50.00 usd but.it is the principle and transparency thata lacking and should not be tolerated or accepted...so please note TravelLodge you will be hearing from me. I stayed from 3rd May to the 8th of May, 2024. Room 132. I really should have taken the reviews into account but i was trying to give them the benefit of the doubt..what a complete horror show...just be aware.
Sharon
2024 年 5 月入住 5 晚
2/10 糟糕
Tracy
2024年04月24日
Tracy
2024 年 4 月入住 2 晚
2/10 糟糕
Samuel
与家人出行, 商务旅客
2024年04月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
After 4 hours drive clerk at check in took 1 hour to check us in. At check out clerk want me to wait till 7.30 a m to get me refund. Clerk was disrespectful, aruguemental. I was checking out at 6.45. It rained couple of days it was like river around the room and hall way. 2nd day there was no water for 6 hours. I need you compensate for the sufferings they put me through.
Samuel
2024 年 4 月入住 3 晚
2/10 糟糕
Angela
商务旅客
2024年02月27日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was rude and not at all accommodating. They were even worse than the rooms, with the exception of Angel. She was literally the only good part of the stay and I didn’t meet her until checkout. The room was not even close to the website photos. It was disgusting and shady. Hardly any lighting, floors were cracked all over and gross. Chairs had stains all over them. No fridge or microwave as said on the site and of course, they weren’t willing to work with me on that. There’s also a surprise charge when you get there, so expect that if you decide to stay in this trash bag hotel. A one star is too good for this place.
Angela
2024 年 2 月入住 1 晚
2/10 糟糕
Lorenzo
与家人及幼儿出行
2024年02月20日
满意:员工和服务
不满意:服务设施,清洁度
Nothing
Lorenzo
2024 年 2 月入住 1 晚
4/10 很差
真实旅客
2024年02月18日
不满意:清洁度、员工和服务、住宿条件和设施
真实旅客
2024 年 2 月入住 4 晚
4/10 很差
Timothy
带宠物出行
2024年02月18日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
I like the parking of course it looks like a combat zone because you’re in negated which is at lock so I don’t really see the benefit to it at least my vehicles right side outside my door, but the people at the counter only one person was nice the rest acted like they were bothered that I was there And also it said pet friendly that just meant you had to pay extra for a pet I wish when they said pet friendly they met pet friendly because I have two very nice dogs and their service dogs but they don’t care they don’t seem to care that there’s a federal statue But they just want extra money just like every place I’ve ever been except for red roof and they say pet friendly they meet pet friendly !!!!