开间套房, 1 张特大床和 1 张沙发床, 无烟房, 转角 | 防过敏的被褥、客房内保险箱、办公桌、遮光窗帘

关于肯尼迪机场丽笙酒店的点评

3.5 out of 5

点评

6.8
10 分 - 超赞。389 条好评,共有 1268 条点评" "
8 分 - 还可以。268 条好评,共有 1268 条点评" "
6 分 - 一般。212 条好评,共有 1268 条点评" "
4 分 - 很差。172 条好评,共有 1268 条点评" "
2 分 - 糟糕。227 条好评,共有 1268 条点评" "

7.6/10

清洁度

7.4/10

员工和服务

6.4/10

服务设施

6.6/10

住宿条件和设施

6.8/10

环保

点评

10/10 超赞

zixiao

2023 年 11 月入住 1 晚

2/10 糟糕

Jennifer

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Too pay full price while the hotel is under renovation and unable to provide online amenities shown like a proper restaurant and bar is unsatisfactory.
2024 年 5 月入住 1 晚

2/10 糟糕

Benny

2024 年 5 月入住 2 晚

10/10 超赞

Thomas

与配偶出行
Good location near JFK airport.
2024 年 5 月入住 1 晚

4/10 很差

Lea Mae

满意:员工和服务
不满意:住宿条件和设施,清洁度
2024 年 5 月入住 3 晚

10/10 超赞

Ma. Rebecca

与配偶出行
满意:服务设施,清洁度
Good
2024 年 5 月入住 1 晚

6/10 一般

Amanda

不满意:住宿条件和设施,清洁度
Took a one night with my 4 year old daughter who was about to pick up a condom wrapper
2024 年 5 月入住 1 晚

10/10 超赞

Omolola

满意:清洁度
2024 年 5 月入住 1 晚

2/10 糟糕

Andrea

不满意:清洁度、员工和服务、住宿条件和设施
This has to be the worst hotel I have ever been to in a long time. The check in was 45 mins at 10pm, there are a ton of check ins for ppl with full families sitting in 1 room, so children are screaming everywhere, the building is under full construction and the staff is miserable. I cannot believe that this is a Radisson.
2024 年 5 月入住 1 晚

10/10 超赞

Peggy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

2/10 糟糕

Morgan

商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hugely overpriced lousy facility and worse service. No prior warning/notification of the extensive, ongoing renovation. Staff were obviously unhappy. Room wasn't properly cleaned. Deeply disappointing experience with Radisson. Expected better.
2024 年 5 月入住 1 晚

6/10 一般

Wendy

商务旅客
满意:服务设施,清洁度
Under renovation room beautiful lobby a mess
2024 年 5 月入住 1 晚

6/10 一般

Beth

满意:员工和服务
不满意:住宿条件和设施
I don’t believe I was told they were under renovation. Room smelled like smoke
2024 年 5 月入住 1 晚

2/10 糟糕

Maira

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

2/10 糟糕

Ameer,Brooklyn park

不满意:清洁度、员工和服务、住宿条件和设施
Nah
2024 年 5 月入住 3 晚
Lcole 于 2024年05月14日 的回复
Dear AmeerOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 糟糕

Alan

与家人出行
The only good thing is the friendly and attentive staff not there fault they work at a dump
2024 年 5 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear AlanOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 还可以

Harriet

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Carbeth

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

4/10 很差

Meher

The hotel did not have my reservation… not sure where the disconnect was… checkin took over an hour and several calls to Expedia
2024 年 5 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear MeherOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 还可以

Moussa

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nea to jfk and nice reception
2024 年 5 月入住 1 晚

2/10 糟糕

sushaiv

满意:员工和服务
不满意:住宿条件和设施,清洁度
not good
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear SushaivOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 很差

Phoebe

商务旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
His property is extraordinarily dated and seems like it’s in the process of being rehabbed And got stopped along the way. It seems like it is a transitioning housing unit.
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear PhoebeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 一般

Chloe

满意:清洁度
不满意:员工和服务
The rooms are nice
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear ChloeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 糟糕

Michael

与配偶出行, 商务旅客
不满意:服务设施
Woke up to bites all over my body and they have bed bugs when I got to the airport there was 2 of them inside my socks I called the hotel manager and he was very rude and not willing to comp us
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear MichaelOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 超赞

Pastor

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love it
2024 年 4 月入住 1 晚

2/10 糟糕

Emmanuel

不满意:住宿条件和设施,员工和服务
It ‘s very terrible
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear EmmanuelOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 很差

Kiyoshi

不满意:住宿条件和设施,员工和服务
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear KiyoshiOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 很差

Murray

与配偶出行, 商务旅客
不满意:住宿条件和设施,员工和服务
Location is convenient, but that's literally the only benefit of staying here. The entire property is under construction. Very slow check-in, which is painful when you're just getting off a flight. Very expensive.
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear MurrayOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

8/10 还可以

Aishah

与家人出行
满意:清洁度、员工和服务、服务设施
WORK IS BEING DONE AND IT DOESN'T LOOK NICE...YET
2024 年 4 月入住 2 晚

6/10 一般

Mark

商务旅客
满意:服务设施,员工和服务
Lounge unavailable while under construction, no included breakfast buffet
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear MarkOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 很差

Mike

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施
Terrible. Dirty, bad area, under construction so had to walk thru bad area just to get food. Hotel next door was turned into drug rehab and it looks it.
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear MikeOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 很差

anthony

2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear AnthonyOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 很差

Tawa

满意:清洁度
不满意:住宿条件和设施
Poor restaurant looks more like a dining hall. No room service. Lobby area very poor conditions perhaps due to renovation.
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear TawaOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 超赞

Stephen

与家人出行
Short on parking
2024 年 4 月入住 1 晚

6/10 一般

Steven P

与家人及幼儿出行, 与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
The front desk staff was great. The building was under construction which we were not told. The parking was absolutely horrible and unorganized. There was one older guy doing all the work in the lot while the other guy was slow. Took forever to park. The room was clean. I saw what looked like a cockroach downstairs.
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear StevenOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

4/10 很差

Lance

2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear LanceOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 超赞

Frencine

与家人出行, 商务旅客
Renovation was a big issue
2024 年 4 月入住 3 晚

4/10 很差

Alaa

满意:清洁度
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear AlaaOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

10/10 超赞

Paul

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely people on reception, helped to give us an enjoyable stay. Paul & Jason - England
2024 年 4 月入住 1 晚

8/10 还可以

RAFAEL

2024 年 4 月入住 1 晚

4/10 很差

Robert

2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear RobertOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

6/10 一般

Cherry

与家人出行
满意:员工和服务,清洁度
Said there was a 24 hour shuttle from the airport. But couldn’t get confirmation from the kiosk call station. Called an Uber and then the shuttle randomly came. Looks like the main floor is under construction so no food.
2024 年 4 月入住 1 晚
Lcole 于 2024年05月14日 的回复
Dear CherryOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,Latoya ColeRadisson Hotel JFK Airport

2/10 糟糕

Amarnath

满意:住宿条件和设施
不满意:员工和服务,清洁度
Staffs behavior at reception was horrible. No proper explanation for any questions.
2024 年 4 月入住 1 晚

8/10 还可以

Catherine

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The new room was beautiful. We were only there for 4 hours had to catch a flight.
2024 年 4 月入住 1 晚

10/10 超赞

Charles Wesley

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I will use this hotel again. But I probably WON'T use Expedia again. You know why? Expedia rejected my positive review.
2024 年 3 月入住 1 晚

10/10 超赞

Shary

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really enjoyed my stay. The staff were very welcoming and nice. My king size room was very spacious and clean.
2024 年 3 月入住 2 晚

2/10 糟糕

Fihan

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They took an extra 70$ from me for no apparent reason
2024 年 3 月入住 1 晚

8/10 还可以

Andrea

不满意:住宿条件和设施
Close to the airport Restaurant under renovation, offered a dinner buffet which was not to my liking.
2024 年 3 月入住 1 晚

10/10 超赞

Breyonna

2024 年 3 月入住 1 晚

6/10 一般

Michael

与家人出行
不满意:住宿条件和设施
My biggest issue was getting misleading information over the phone regarding car storage for flying
2024 年 3 月入住 1 晚