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第 31 街百老匯酒店的評價

2 out of 5
第 31 街百老匯酒店
38 West 31st Street, New York, NY

評價

5.2
10 分評分，優異；827 則評價中有 82 則" "
8 分評分，不錯；827 則評價中有 181 則" "
6 分評分，一般；827 則評價中有 161 則" "
4 分評分，欠佳；827 則評價中有 122 則" "
2 分評分，很差；827 則評價中有 281 則" "

6.0/10 

整潔度

5.2/10 

職員與服務

5.2/10 

設施服務

5.6/10 

住宿狀況

5.2/10 

環保程度

評價

2/10 很差

Lingqing

於 2024 年 3 月住了 2 晚

2/10 很差

Bob (GA)

不滿：整潔度和設施服務
附加税非常高比房费还高 有噪音 ………………………………………………………………………………………………
於 2019 年 11 月住了 1 晚
The grand NYC 於 2019年11月21日的回應
Dear guest, Please be advised that we have the lowest reservation fee in the entire area that no other accommodations can match our best service and rooms with the price that we are offering. Thank you for staying with us. Regards

2/10 很差

HO WA

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Strongly not recommend.
It is not a good experience living in here. Unexpected charges from them. (Give them USD$8 dollar for unclear purpose fee.) The room is very small for three people. I got the key from the locker (4-digits password) in front of the door. The 4-digits password is given by the security in the envelope after I give him USD$8.
於 2017 年 11 月住了 2 晚
THE GRAND NYC 於 2018年1月17日的回應
Dear Guest, We are so sorry that you were not completely satisfied with your reservation, We do our best to improve every aspect in our accommodation. Kind Regards

6/10 一般

david

於 2024 年 5 月住了 3 晚

4/10 欠佳

CARMEN

不滿：整潔度和住宿狀況
於 2024 年 5 月住了 4 晚

10/10 優異

Luanne

讚好：整潔度和住宿狀況
Rooms have a kitchenette so you save money not going to restaurants. Laundry on site. Staff is
於 2024 年 5 月住了 3 晚

8/10 不錯

SUNIL

家人同遊
讚好：整潔度和設施服務
Middle of Manhattan. Had a kitchenette do could have home made breakfast . But please carry your towels and soaps if staying for a long duration
於 2024 年 5 月住了 3 晚

2/10 很差

Nyazawde

不滿：整潔度、設施服務和住宿狀況
The place doesn't look like a hotel me and my guest didn't want to check in ,not my taste that's why we never checked in that places seems to be a shelter 😕
於 2024 年 5 月住了 1 晚

6/10 一般

Manuela

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 4 晚

2/10 很差

Marta

不滿：整潔度和住宿狀況
Rats in the room
於 2024 年 4 月住了 4 晚

2/10 很差

Shantelly

商務旅客
不滿：整潔度、設施服務和住宿狀況
Did not accomodate for my dissabilty.
於 2024 年 4 月住了 1 晚

8/10 不錯

Belinda

讚好：整潔度、設施服務和住宿狀況
We had a few problems with the hotel. When we asked about more toilet paper we were told to ask Expedia. How could Expedia get us more toilet paper? We had a triple bunk bed but the ladders were against the wall. When I booked the room it showed three double bed but no bunk beds.
於 2024 年 4 月住了 4 晚

8/10 不錯

Evelia del Carmen

多人同遊
讚好：整潔度、設施服務和住宿狀況
Excelente Location! Clean and Confortable!
於 2024 年 4 月住了 6 晚

10/10 優異

Dane

於 2024 年 4 月住了 1 晚

4/10 欠佳

Brenda Anne (Saint Lazare)

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
This was a convenient place to stay in mid-town Manhattan, but it was definitely not the most comfortable. It was very noisy, with very poor sound insolation. There was only one (1) shared bathroom per floor of many, many rooms, and although those bathrooms were newly renovated and clean, the renovations were not well thought out. There was nowhere to change and place your clothes, and bringing them into the shower space was a sure way to get everything wet, because the rainfall shower head was placed directly in the middle of the shower stall. It was impossible to shower without getting your hair and everything else wet! Our room was very small, and that was okay, except that the double bed had microfiber sheets and one thin 'army' blanket. We were provided with two worn bath towels of different sizes. Although there was a sink, stove, micro, small fridge and a few dishes in the room, there was a sign posted saying we were to leave the room clean and do the dishes before we left, but there was no dish towel. The air conditioner was fully functional, but SO noisy it kept us awake. On our check-out day we were awoken to very loud East Indian music at 8:30am, and when I opened our door to go to the bathroom, there was a drop cloth directly outside our door and a fellow painting the ceiling of the hallway. The noise of the music and the smell of the latex paint was near unbearable. I believe that since check-out was 10am, they should have commenced the paint job at 10:05am!
於 2024 年 4 月住了 3 晚

2/10 很差

Yeab Mekonnen (Chicago)

不滿：整潔度和住宿狀況
於 2024 年 4 月住了 7 晚

6/10 一般

Dana-Marie

親子同遊
讚好：住宿狀況
Das Hotel ist eine Zimmervermietung in der 31 Street W 38 (an der Ecke zum Broadway). Der Eingang liegt zwischen einem Weinhändler und einem Bear Donut Geschäft recht unscheinbar. Vor Ort mussten wir noch 7 Dollar in Cash bezahlen, dann wurde auf unserer Kreditkarte ein Rückbehalt für 175 Dollar eingerichtet. Der Flur roch muffig, aber das Zimmer war in Ordnung. Drei einfache Doppelbetten, ein bad mit einer kleinen Wanne, WC und Waschbecken sowie eine funktionale Küchenzeile sind für uns als Familie mit 4 Kindern vollkommen ausreichend. Es war nicht supersauber, aber wir haben auch nichts superekliges gefunden (zum Glück). Direkt um die Ecke liegt das große Kaufhaus Macy's, auserdem ein hübscher kleiner Park am Broadway, die Subwaystation 34 st Herald Sq ist ebenfalls direkt vor Ort. Insgesamt für den Preis zu empfehlen - als Großfamilie hätten wir anderswo deutlich mehr bezahlt.

2/10 很差

Jessica

This property isn't ideal if there are multiple people rooming together. There's a very small/disfunctional bathroom with a small pedestal sink and no counter space as well as 1 mirror in the whole room. You have to pay for wifi, each day and the tv MIGHT pick up a channel or 2. Our furnace could not be turned off due to there was no handle. The blankets on the bed weren't even big enough to cover the whole bed, so 1 people can't share a blanket. The front desk said they couldn't help us with that. All in all, i do NOT recommend this place at all and I definitely won't be staying here again.
於 2024 年 4 月住了 4 晚

10/10 優異

Pierre

家人同遊
讚好：整潔度、設施服務和住宿狀況
The room and shared bathroom were clean and I was surprised to not hear noise from the street. There were some noise from other tenants, but not much.
於 2024 年 4 月住了 4 晚

2/10 很差

Walter

不滿：設施服務和住宿狀況
B&B business in kind-of-a-hotel building. Had a lot of trouble checking in bevause i did not have an email from the owner of the room. Real small room. Shared bathroom clean but very uncomfortabel. Left after 1 night. Lots of rooms permanently occupied by Asian people. Smelly conditions because of cooking on the floors ?
於 2024 年 3 月住了 7 晚

10/10 優異

Brandon

讚好：整潔度、設施服務和住宿狀況
This has been the best stay I have ever had. I was very pleased. Plus, everyone was beautiful.
於 2024 年 3 月住了 1 晚

8/10 不錯

Brenda (Phoenix)

家人同遊
讚好：整潔度、設施服務和住宿狀況
I’ve stayed here multiple times and it’s close to everything and reasonably priced
於 2024 年 2 月住了 4 晚

6/10 一般

Nurul

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚

4/10 欠佳

Orest

伴侶同遊
不滿：設施服務和住宿狀況
Manager extremely rude & unhelpful on phone, played blame game, deflected offering service for complaints about problems, ie TV & stove not working, etc.
於 2024 年 3 月住了 2 晚

2/10 很差

Tomas

不滿：整潔度
於 2024 年 3 月住了 2 晚

2/10 很差

Gaby

於 2024 年 3 月住了 3 晚

2/10 很差

Mickey

不滿：整潔度、設施服務和住宿狀況
I called the property manager to tell her about the screaming in the room next to mine and she hung up on me and told me she "didn't care". When I went to the front desk, I was told to watch my tone and calm down nobody is screaming. I have the recordings of the screaming. SHUT this place DOWN. WHAT.
於 2024 年 3 月住了 1 晚

2/10 很差

Joaquin

於 2024 年 3 月住了 5 晚

2/10 很差

Gustavo

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚

2/10 很差

ana

家人同遊
不滿：整潔度、設施服務和住宿狀況
Mi falmila llegó al hotel y no le quiso atender en el hotel , teniendo todo pago por Expedia , y para continuar con Expedia es difícil comunicarse , así que necesito mi reembolso de esto , ya que no pudieron usar el hotel por que yo no alcancé a estar , soy la dueña de la cuenta pero reservé para Carlos Andrés Cespedes

8/10 不錯

Gertrude (phoenix)

家人同遊
讚好：整潔度和住宿狀況
Hi so I'm nit sure if we will be getting our deposit. When checking in keep that little yellow slip. For the refund i don't brecall singning that but a white page. Signature and anichals yes orherwise we loved the area food 2 stoos dron rhe blecher behind time square. Train. All goood. Thanks te from Phoenix
於 2024 年 3 月住了 4 晚

2/10 很差

Natalie

伴侶同遊
讚好：整潔度
不滿：設施服務和住宿狀況
The front desk staff are not very friendly. When asked questions, they don’t answer with specific information especially when you need bags to be held. Also, they only took cash for certain fees. The blanket is similar to that of a U-Haul moving blanket.. scratchy, thin and uncomfortable. The bathrooms were clean. Nice walkable to MSG - Madison Square Gardens and Penn station. Very tiny room. Bring shower shoes because of shared bathrooms only 2 showers and 2 bathrooms per gender.
於 2024 年 3 月住了 2 晚

2/10 很差

Aaron

家人同遊
不滿：設施服務
Spoke with someone here on Sunday and was told I would hear back from Expedia within 72 hours and still have heard nothing. Didn’t even stay was there long enough to leave bags to not have to carry around while finding another hotel. Came got them and checked out it was that bad
於 2024 年 3 月住了 2 晚

6/10 一般

Richard Teanio

親子同遊
讚好：整潔度
Noisy metal pipes, not sure what causes the sound, very loud in the morning. No shower stall in the room, except for toilet and sink. Had to go upstairs (a floor above) to use a shared shower stall. There are additional fees for in house services not included in the rental.
於 2024 年 3 月住了 1 晚

10/10 優異

Isabel

讚好：整潔度、設施服務和住宿狀況
Next to the subway
於 2024 年 2 月住了 4 晚

8/10 不錯

Charles

不滿：整潔度
於 2024 年 2 月住了 2 晚

2/10 很差

Mirian

親子同遊
不滿：整潔度和設施服務
The front desk personnel were horrible! Rude! WORST EXPERIENCE EVER!
於 2024 年 2 月住了 3 晚

10/10 優異

Israel (Billerica)

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 2 晚

4/10 欠佳

Abiegale

家人同遊
不滿：住宿狀況
The main reason for choosing this accommodation was its convenient location, close to popular tourist destinations in Manhattan. However, I must mention some drawbacks. The room with a city view was plagued by noise from ongoing construction and incessant car honking, which became quite bothersome, especially at night. The bunk bed was also uncomfortable due to its limited headspace, making it impossible to sit upright. Additionally, the absence of a chair inside the room meant resorting to sitting on the floor. Furthermore, there was a lack of mirrors outside the room, with the only one being inside the bathroom. Considering these factors, I have decided not to book this place again in the future.
於 2024 年 2 月住了 5 晚

2/10 很差

irma angelica carranza

不滿：住宿狀況
.
於 2024 年 2 月住了 7 晚

8/10 不錯

Claudia

於 2024 年 2 月住了 8 晚

2/10 很差

Elizabett

不滿：整潔度和客房舒適度
Don’t do it
Room was extremely cold. No heater. Towel like skinny blanket. Communication with host was nonexistent. Worst place I’ve stayed ever.
Roaches
No TV channels
This is your shampoo/body wash
Your blanket to sleep in.
於 2024 年 2 月住了 1 晚

2/10 很差

Piyapat

於 2023 年 12 月住了 3 晚

2/10 很差

Michael

商務旅客
不滿：設施服務和住宿狀況
This was the worst day I’ve ever stayed at before. Nothing worked that smoke detector kept going off every 30 seconds and yelling at me. They would not assist me fixing it. The TV didn’t work. The stove top burner did not work. And I still have not been returned my deposit that I was not told about till I arrived. Staff very rude and no professional in anyway but onstead made me feel uncomfortable and laughed at me. I hated the whole stay and was scared to leave room.
於 2024 年 1 月住了 5 晚

2/10 很差

Kendal

商務旅客
不滿：整潔度、設施服務和住宿狀況
Washing machine didn’t wash my clothes properly and the DRYER did not dry them!!!!! This stole WAY too much money, TIME, ANd SLEEP FROM ME!!! LIAR AT THE front desk is clueless as to how a real hotel would handle this situation and DID nothing about it!! I had to loose yet again MORE money, a night of sleep because I was forced to lug my extremely wet clothes somewhere that had actual clothing dryers!! And that was after they were already in their so-called dryer!!! I hate these lying. thieving, moronic scammers!!! Hope they’re behind bars soon!! 6 hrs of my time stolen because of these low lives, $ stolen AFteR already paying WAy TOO much for laundry, and sleep stolen. This place doesn’t support a proper environment, you’re forced to smell nasty food smells from others cooking!! NEVER again!!! Beware!!!
於 2024 年 1 月住了 8 晚

10/10 優異

Anna

家人同遊
讚好：整潔度、設施服務和住宿狀況
It’s close to many places!
於 2023 年 12 月住了 3 晚

2/10 很差

Miriam Reyes

於 2024 年 1 月住了 6 晚

6/10 一般

Joel

於 2024 年 1 月住了 2 晚

2/10 很差

mahdi

多人同遊
不滿：整潔度、設施服務和住宿狀況
I had a reservation booked 3 days prior to my stay. When i got there by 11:30 PM, there was no record to concierge/security. He called management over 5 times and no one picked up. So, Front desk literally said i don't have room for you because there is no key here under your name and you need to talk to Expedia. It was around 1 AM without knowing what to do. After contacting Expedia and recollection confirmed, he came back and he said we have a key for you. It was too late as i had my rebooking with Expedia. This is the most awful experience i have ever had. Yesterday, they emailed me stating that they had key for me and why I misinformed Expedia. Instead of apologizing, they wrote me that note was above disrespectfulness. Please use your own judgements before booking.
於 2024 年 1 月住了 2 晚

2/10 很差

fernando damian

不滿：整潔度和客房舒適度
於 2024 年 1 月住了 3 晚