The hotel’s location is excellent, making it very convenient for travelers. The service at the lounge was fantastic, with attentive and friendly staff. However, I was disappointed with the front desk staff during the night shift. They seemed impatient for no reason, and during checkout, they kept interrupting me and didn’t let me finish speaking. This made for a less-than-pleasant service experience.
Overall are excellent especially the location and breakfast. Only one thing need to be improved is the housekeeping. Seems lack of experience as always miss to refill something
Nicole was super welcoming. The area is under a bit of construction, but not noticeable once inside. The room had everything we needed in small quarters. There were a few issues with window coverings, but I am sure they addressed the issues after we left. I say this because the staff was superb and attentive.
Elizabeth
2025 年 7 月入住 1 晚
2/10 糟糕
Kerrianne
与配偶出行
2025 年 7 月 16 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Didn’t mention a single thing about resort fees upon check-in but just noticed I had a $112 charge on my card no heads up and when I call they tell me its fees. Weird they didnt give that info upon check in. ALSO this is probably worse, but in less you like to wait 10+ minutes for an elevator don’t stay here. I waited over 10 minutes (no exaggeration) for the elevator to come to my floor…
Kerrianne
2025 年 7 月入住 3 晚
6/10 一般
Zuhal
2025 年 7 月 13 日
满意:清洁度
It’s not a bad hotel just not for business purposes. Great if you want to party. There are people consistently in the elevator going up to the rooftop bar.
Zuhal
2025 年 7 月入住 1 晚
10/10 超赞
Lesly
与配偶出行, 商务旅客
2025 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We honestly love staying at this location in NYC! Everything you need is all in walkable distance and the surrounding area is quiet and feels safe. The rooms are cleaned thoroughly every day, and your sleep is not interrupted at all by outside noise or lighting.
Lesly
2025 年 7 月入住 4 晚
10/10 超赞
Amy
与家人出行
2025 年 7 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Great location and within walking distance to subway station. Staff was very friendly and helpful. Would definitely recommend this to anyone visiting the city.
Amy
2025 年 7 月入住 5 晚
10/10 超赞
Curtis
与配偶出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super friendly staff, accommodating and the rooms were clean and comfortable.
Curtis
2025 年 7 月入住 3 晚
10/10 超赞
Jacob
与家人出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Had a quick but nice stay at this hotel. Very nice updated clean room. I was impressed.
I would recommend this hotel to others. I will be staying again.
Jacob
2025 年 7 月入住 1 晚
6/10 一般
Ashanti
2025 年 7 月 5 日
Stayed at Hotel during 4th of July and the guests were highly inconvenienced because of a rooftop party through a third party, guests had limited access to elevator, drunk party goers in the lobby, couples making out in elevator in front of children, the entire day was horrible
Ashanti
2025 年 7 月入住 4 晚
8/10 还可以
roger
2025 年 7 月 5 日
满意:住宿条件和设施,清洁度
Its comfortable and quite. Small and intimate but serves it's purpose.
roger
2025 年 7 月入住 1 晚
2/10 糟糕
Ronecia
与家人及幼儿出行, 与家人出行
2025 年 7 月 5 日
满意:住宿条件和设施,清洁度
不满意:服务设施
My check-in experience was great. Nicole did everything right. However the check out experience was the worst experience I’ve ever had traveling anywhere.
Ronecia
2025 年 7 月入住 4 晚
10/10 超赞
Tony
2025 年 6 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was perfect
Tony
2025 年 6 月入住 3 晚
8/10 还可以
Vanessa
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施
Overall, my hotel experience was good. My room #1505 was clean and neat but the floor was cracked and sinking in a few spots. I didn’t make a a fuss because I was only staying for one night. I decided to check out the rooftop bar and ended up crashing a private birthday party where I left immediately. Awkward!! I wish the front desk would’ve made me aware that it wasn’t available. The lobby restaurant was amazing! We had a delicious breakfast! Our server Elias made us feel welcomed. I will definitely see him again.
I’ll be back on July 4th so I’m hoping to get a better room and that I get to experience the rooftop bar in the proper way.
Vanessa
2025 年 6 月入住 1 晚
10/10 超赞
Rafael
与家人出行
2025 年 6 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great service
Rafael
2025 年 6 月入住 2 晚
8/10 还可以
Aida
2025 年 6 月 22 日
满意:服务设施,清洁度
I liked the cleanless and the location of the hotel. What i did not like is Chromecast was not working.