顶层房 (Heaven Over Hell Penthouse) | 客房景观

关于墨水 48 酒店的点评

4.5 out of 5
墨水 48 酒店
653 11th Avenue, New York, NY

点评

8.4

很好

10 分 - 超赞。555 条好评,共有 1016 条点评" "
8 分 - 还可以。208 条好评,共有 1016 条点评" "
6 分 - 一般。118 条好评,共有 1016 条点评" "
4 分 - 很差。70 条好评,共有 1016 条点评" "
2 分 - 糟糕。65 条好评,共有 1016 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Yining

2023 年 3 月入住 3 晚
Andrew Brady - Hotel Manager 于 2023年04月18日 的回复
Thank you so much for your 5-star rating! We're thrilled you enjoyed your time here at Ink 48. Looking forward to welcoming you back in the future!

10/10 超赞

Qin

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 1 晚
Andrew Brady - Hotel Manager 于 2023年03月26日 的回复
Thank you so much for your 5-star review. We're thrilled you had a perfect time with us. Looking forward to welcoming you back in the near future.

10/10 超赞

Evelyn

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location in Midtown Manhattan
2024 年 4 月入住 1 晚

8/10 还可以

Zarina

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An amazing views if you book Hudson River suit!
2024 年 4 月入住 2 晚

10/10 超赞

Cori

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great views of sunsets, the Hudson River & cruise ships. Comfortable room with great space. Easy access to all of the sites :)
2024 年 4 月入住 3 晚

4/10 很差

Scott

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel need to dining facilities fixed. Rooms should also be ready and available at there advised check in time.
2024 年 4 月入住 2 晚

10/10 超赞

Iulian

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

8/10 还可以

German

与配偶出行
满意:住宿条件和设施,清洁度
Great location for the cruise port. Roof and restaurant were closed and not mentioned in the website.
2024 年 4 月入住 1 晚

8/10 还可以

Dawn

满意:清洁度、员工和服务、住宿条件和设施
Very convenient to the cruise port. Was disappointed that the rooftop bar wasn’t available but that’s a good excuse to go back
2024 年 4 月入住 2 晚

10/10 超赞

Anthony

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Ivan at the front desk was a joy and made the check in process a pleasure.
2024 年 4 月入住 1 晚

6/10 一般

Madeleine

2024 年 2 月入住 2 晚

10/10 超赞

Jeremiah

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel Manager Andrew was very accommodating and helpful
2024 年 4 月入住 2 晚

10/10 超赞

Cameron,New York

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great property in an up and coming area of Hells Kitchen! Love the fact that theres so many difernt room types, can really target the best one for you. Rooms are neat clean and bright, i had a junior suite with a fabulous bathtub in the room-My favorite feature. Staff was not overbearing(but there when you needed them) which is so nice when you want a bit of privacy!
2024 年 4 月入住 1 晚

10/10 超赞

Matthew

与配偶出行
满意:服务设施
Enjoyed our stay. The room and hotel was nice and it’s a short walk to mid-town.
2024 年 4 月入住 2 晚

8/10 还可以

Dr. Roberta,Santa Barbara

2024 年 4 月入住 4 晚

8/10 还可以

Arindam

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Hotel is in a fairly good location if you are fine walking a bit. It is a 16 minutes walk to Times Square, and slightly lesser to subway stations. The hotel lobby was great, we reached the hotel early in the morning and they were able to get us a room by around noon. The room was very clean. The bathroom floor looked a little dirty, but wasn't actually dirty I believe - it was just the style of the floor. When we asked for extra soap, they were quick to provide that. The restaurant and bar were closed for renovation and the hotel does not have a pool/hot tub, so we couldn't try many of the amenities. We did not end up trying the gym. Overall, we enjoyed our stay here and would consider it again if we are in the area.
2024 年 3 月入住 4 晚

6/10 一般

Christopher

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
The hotel itself is nice. Unfortunately the restaurant/bar was not open. The room was a bit run down. Lighting that had torn shades. The windows were drafty and not sound proof and the shades were quite tired too. Couch had a tear in cushion. The shower had a rain shower and a body shower that would leak badly because of a broken dial. Unless they upgraded the facility I will not stay here again
2024 年 4 月入住 2 晚

10/10 超赞

Annie,Temecual

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚

8/10 还可以

Neal

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's on 11th avenue and high, so all you hear is ambulance noises
2024 年 4 月入住 1 晚

10/10 超赞

Mike

满意:清洁度、员工和服务、住宿条件和设施
Amazing hotel for the price! Just watch out the minibar and extras will bankrupt you if you’re not careful lol
2024 年 4 月入住 1 晚

6/10 一般

Peter

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfortable room. Excellent bed and bathroom. Heater was very loud and did not maintain temperature. Never got above 70 degrees. But we got an extra blanket and turned off the heater and was satisfied. All other amenities were excellent.
2024 年 3 月入住 3 晚

10/10 超赞

Tanya

满意:清洁度、员工和服务、服务设施、住宿条件和设施
High ceilings, space, clean rooms, friendly staff, good views from any higher floor - and all away from the hustle and bustle but a 5-10 minute walk to heart of Hell’s Kitchen and theater district. Love it!
2024 年 4 月入住 1 晚

2/10 糟糕

Alexander

满意:员工和服务
不满意:清洁度
The staff was great However, my room experience was awful… booked a skyline view and ended up getting a Regular room the first night on top of the the room that I slept in the first night smelt like vomit… when I asked if I could change the room they refused to do so
2024 年 3 月入住 3 晚

2/10 糟糕

Marques

与家人及幼儿出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They ruined my anniversary! This was the worst stay ever!
2024 年 3 月入住 2 晚

10/10 超赞

Carl

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The view of the port
2024 年 3 月入住 1 晚

4/10 很差

amelia

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Staying at this hotel was a bit like being on a pirate ship— rocky, noisy, and a bit dirty. This property is in rough shape the carpets, the furniture, the bathrooms are all in need of major repairs. Then there was a $40 a night amenities charge? The staff was very friendly and the room was large.
2024 年 3 月入住 2 晚

8/10 还可以

Ehle

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parking was horrible. So get there before 11PM to use valet. Otherwise you will have to walk blocks with your luggage. Also no self Parking nearby.
2024 年 3 月入住 3 晚

8/10 还可以

Quylayzha

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Sean

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great only good things to report!!
2024 年 3 月入住 1 晚

10/10 超赞

Rebecca A

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay!
2024 年 3 月入住 1 晚

4/10 很差

Tajinderpal Singh

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I have doubts over the hotel being a 4 star. Very poor bathrooms, and also something was not right, as we all did not sleep and my kids really struggled, even after changing the room 3 times. In the end we went to another hotel, and it was amazing.
2024 年 3 月入住 3 晚

10/10 超赞

Ayane

2024 年 3 月入住 2 晚

10/10 超赞

Todd,Waterloo

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very close to the cruise port!!
2024 年 3 月入住 1 晚

4/10 很差

christopher

商务旅客
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
No internet during the stay, reaching front desk took lots of time.
2024 年 3 月入住 1 晚

10/10 超赞

Barbara

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was one of the best hotel I ever stayed at NYC
2024 年 3 月入住 1 晚

6/10 一般

TANISHA

2024 年 3 月入住 2 晚

2/10 糟糕

Valma

商务旅客
I was charged $200.00 deposit fee when I checked in and I was informed that amount would be credited back after my checkout. It has not being credited yet, I called the hotel and now they informed me it will take 6 business day. I do not agree. Besides they charged me a bar fee, I never used the bar. What can Expedia do for me? I make reservation for my company frequently. I would like to be able to avoid this kind of problem in the future. Thank you.
2024 年 3 月入住 2 晚

10/10 超赞

Darian

满意:清洁度

8/10 还可以

Marc

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Numata

与家人出行
满意:清洁度、服务设施、住宿条件和设施
なし
2024 年 3 月入住 2 晚
Andrew Brady - Hotel Manager 于 2024年03月10日 的回复
Thank you so much for your 5 out of 5 star review of Ink 48. We look forward to welcoming you back in the near future!

10/10 超赞

Leed

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Small and intimate boutique hotel, which doesn’t surprise me, because we’ve also stayed at the Klimpton property in Salt Lake City to attend a concert a couple of times The staff at this hotel are genuinely warm and kind, doesn’t depend on which of the crew is on, they are always ready to answer questions and assist I highly recommend the location if you wanted to attend Broadway shows, eat at some wonderful, dining, restaurants, or just walk the city Leed
2024 年 2 月入住 2 晚

6/10 一般

Theresa

与家人出行, 商务旅客
满意:员工和服务
The restaurant and bar are closed until June. No onsite food or beverages except for coffee and tea in the morning. The closest thing is a deli a block away. I wasn't aware of it until I was onsite. The room was comfortable and the staff was very helpful however.
2024 年 2 月入住 2 晚
Andrew Brady - Hotel Manager 于 2024年03月10日 的回复
Thank you for your review of Ink 48. I will be sure to share your comments with the team. Hoping we can have the opportunity to welcome you back in the near future. Until then, safe travels!

2/10 糟糕

Shenequa

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 2 月入住 2 晚

8/10 还可以

dontae

商务旅客
满意:住宿条件和设施,员工和服务
不满意:清洁度
Staff was professional, helpful and knowledgeable. Only concern was extremely dirty and stained shower floor. House keeping only made my bed. No cleaning or used towel collection was done during stay.
2024 年 2 月入住 1 晚

6/10 一般

Linda

It was very close to the cruise port
2024 年 2 月入住 3 晚

6/10 一般

Tiffani

与家人出行, 商务旅客
满意:员工和服务,清洁度
不满意:服务设施
I stayed at this hotel in 2018 and some things have changed about the hotel that I’m sad about and I hope they can right the ship. I raved and raved to my son about the rooftop lounge and the panoramic views only to come to the hotel and find the rooftop lounge and restaurant closed until May or the Summer. Also, Kimpton who’s known for their luxury boutique hotels no longer owns the hotel. Staff also put us in a handicapped room and the water leaked from the shower when my son took a shower. Thankfully, the staff moved us to another room, which should have been the room they moved us to in the first place. It’s still a nice hotel, but right now it’s not the same. I hope they can get their mojo back.
2024 年 2 月入住 1 晚

4/10 很差

Karen

与配偶出行
满意:清洁度
不满意:住宿条件和设施
No bar. No restaurant. Advertised with both. Both closed upon arrival. No help from check in, no concierge. Desk clerk spoke extremely low and could barely hear her.
2024 年 2 月入住 1 晚

6/10 一般

Lissette

与家人出行
不满意:服务设施
I actually ended up booking this hotel that I’ve never heard of and was praying that it was gonna be okay. The first day was great. Then the next day it was no sleep at all. Loud and from 3am-7am no sleep. And being that my daughter was doing an audition it was even worse. The staff were nice and friendly but no matter what they did to the room next door those people didn’t stop the screaming.
2024 年 2 月入住 2 晚

4/10 很差

Alexandra

满意:员工和服务
不满意:住宿条件和设施,清洁度
Andrew Brady 于 2024年02月26日 的回复
Greetings, Alexandra,Thank you for taking the time to share your rating of Ink 48. Hoping we can have the opportunity to welcome you back in the near future.

8/10 还可以

Joost,Zeist

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good: spacious room and bathroom but it could do with a furniture upgrade. E.g curtains were up for replacement.
2024 年 2 月入住 4 晚
Andrew Brady 于 2024年02月26日 的回复
Thank you so much for the feedback of Ink 48. I will be sure to share your experience with the team. Looking forward to welcoming you back in the near future.