It had a great old school vibe. That was very much appreciated.
Jose
2025 年 7 月入住 2 晚
10/10 超赞
Regina
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff and service! Esp the bell staff. The courtyard and summer bar were amazing. Beautiful Hotel! Room service was divine
Regina
2025 年 7 月入住 3 晚
4/10 很差
Daniel
与家人出行
2025 年 7 月 27 日
不满意:住宿条件和设施,清洁度
Habitaciones viejas y en estado regular a malo
Daniel
2025 年 7 月入住 4 晚
8/10 还可以
Jose Luis
2025 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Good, thanks
Jose Luis
2025 年 7 月入住 4 晚
6/10 一般
Mira
与家人出行
2025 年 7 月 27 日
满意:服务设施,清洁度
Location
Mira
2025 年 7 月入住 3 晚
10/10 超赞
Therese
与配偶出行
2025 年 7 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly and attentive.
Therese
2025 年 7 月入住 3 晚
10/10 超赞
Karina
与家人出行
2025 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an incredible stay at the Lotte New York Palace Hotel! From the moment we arrived, the staff was warm, attentive, and genuinely friendly. They made us feel welcomed and well cared for throughout our visit.
One of the highlights of our stay was the breathtaking view from our room; it truly made our time in New York feel magical. We chose this hotel because it’s the iconic filming location for Gossip Girl, and to our delight, two amazing staff members offered to give us a tour. That extra thoughtfulness made the experience so much more special and unforgettable.
Karina
2025 年 7 月入住 3 晚
10/10 超赞
Debra
与家人及幼儿出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Great location. Spacious rooms and felt totally safe. Very friendly staff
Debra
2025 年 7 月入住 2 晚
4/10 很差
Andrew
与家人出行
2025 年 7 月 22 日
满意:员工和服务,清洁度
不满意:服务设施
Totally dated property comment every way. It's just not the way it used to be when the helmsleys ran it.
. Bathrooms are old and need to be refinished, the rooms have kind of dated, and just in every way. This hotel really doesn't live up what you would want it, or dream it to be.
And they charge for internet
Andrew
2025 年 7 月入住 2 晚
10/10 超赞
Kathryn,Los Altos
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome location, super helpful and upbeat staff, amazing view of cathedral and nice clean rooms. Oh also loved the courtyard area. Overall fabulous experience!
Kathryn
2025 年 7 月入住 3 晚
10/10 超赞
Julie
与家人出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and will stay again next time!
Julie
2025 年 6 月入住 3 晚
8/10 还可以
Michael
与家人出行, 团体旅客
2025 年 7 月 21 日
满意:员工和服务,清洁度
Friendly staff, extremely convenient. The rooms are spacious for New York but certainly not new.
Michael
2025 年 7 月入住 3 晚
10/10 超赞
Carol
与家人出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such an amazing experience. High end luxury hotel right in the heart of manhattan. Staff is fantastic. Had a lovely concierge (Christian) who gave us great recommendations for food and entertainment in the area. Highly recommend!
Carol
2025 年 7 月入住 2 晚
10/10 超赞
Dawn
与配偶出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Do not park in this area. Uber is best.
Dawn
2025 年 7 月入住 2 晚
6/10 一般
Tomas
2025 年 7 月 17 日
The hotel has a great location, rooms are a bit dated for a 500$ a night hotel, main restaurant closed all week, hotel bar only has snacks and no food to order, the staff wasn’t that friendly,
Tomas
2025 年 7 月入住 5 晚
4/10 很差
Effy
与家人出行
2025 年 7 月 15 日
不满意:住宿条件和设施,服务设施
THE ROOM WAS VERY OLD. WITH AIR/CONDITION FROM THE 80'S
Effy
2025 年 7 月入住 2 晚
10/10 超赞
Alena
与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Very convenient location, rooms a bit old, but in general hotel is great
Alena
2025 年 4 月入住 4 晚
8/10 还可以
Amy
与家人出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was nice but definitely could use some TLC. Wallpaper was peeling off the wall near the windows and the bathroom had several areas that showed built up grime. My biggest complaint is having to pay $16 per day for WiFi. In this day and age, every hotel provides guests complimentary WiFi, so this felt outrageous.
Amy
2025 年 7 月入住 3 晚
10/10 超赞
DANIEL,Frisco
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful property with the perfect location. One street from St Patrick’s church and Rockefeller Center.
DANIEL
2025 年 5 月入住 3 晚
10/10 超赞
Ovsep
与家人及幼儿出行, 与家人出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Stayed in the Tower rooms with a view of Manhattan. loved this place. great service, great location, great hotel. very clean and iconic.
Ovsep
2025 年 7 月入住 3 晚
8/10 还可以
Sante,toronto
2025 年 7 月 10 日
Good structure and location
Sante
2025 年 7 月入住 3 晚
10/10 超赞
Todd
与家人出行
2025 年 7 月 9 日
Loved this hotel!
Todd
2025 年 6 月入住 4 晚
10/10 超赞
gene
与家人出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was to expensive but the coffee was great