My experience with this host was extremely disappointing. And that’s putting it kindly. Approximately 15 minutes after my scheduled 4:00 PM check-in, the host canceled my reservation without any prior notice, phone call, or message. The cancellation was processed through the app, and the stated reason was an environmental event (such as a natural disaster), even though there were no such events occurring in New York City.Two days before my arrival, the host had messaged me saying they would contact me between 3:00 PM and 3:30 PM on the day of check-in to coordinate meeting me with the key. That never happened. Around 3:30 PM, I sent a message asking for an update but received no response. Shortly before 4:00 PM, I called the host without an answer. I then contacted customer support, and they were also unable to reach the host. Almost immediately after that, the host canceled the reservation without ever communicating with me.Although I received a refund, I was left stranded at the last minute in New York City and had to scramble to find another place to stay. Because of the late cancellation, I ended up paying significantly more for a hotel, along with additional parking expenses.Based on my experience, I cannot recommend this host. Canceling a reservation after the scheduled check-in time without any communication placed me in a very stressful and costly situation. Future guests should be aware that this was how my reservation was handled.