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关于纽约时代广场 Tempo by Hilton 酒店的点评

4 out of 5
纽约时代广场 Tempo by Hilton 酒店
1568 Broadway, New York, NY

点评

9.4

绝佳

10 分 - 超赞。1596 条好评，共有 2068 条点评" "
8 分 - 还可以。303 条好评，共有 2068 条点评" "
6 分 - 一般。99 条好评，共有 2068 条点评" "
4 分 - 很差。34 条好评，共有 2068 条点评" "
2 分 - 糟糕。36 条好评，共有 2068 条点评" "

9.8/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

angel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

6/10 一般

Tianyi

团体旅客
满意：清洁度
There is no reply from calling to the front desk, and the drape usually cannot work. Also, the traffic there is really bad and messy.
2024 年 3 月入住 5 晚
General Manager 于 2024年04月2日 的回复
Dear Tianyi,While we thank you for being our guest and sharing your feedback, we are sorry your stay wasn't perfect. We will be sure to review your comments with our team to ensure our accommodations are in top-notch condition. We hope to have another opportunity to welcome you back and impress you further.Sincerely,Matt Slippoy,General Manager

10/10 超赞

Yiu Yan

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
地點好
2024 年 1 月入住 3 晚
General Manager 于 2024年01月9日 的回复
Dear Yiu,It's an honor to receive your outstanding rating of Tempo By Hilton New York Times Square! We're proud to have made your visit exceptional. Thank you for choosing to stay with us and we hope you'll return!Sincerely,Matt Slippoy,General Manager

10/10 超赞

Chun Huai

满意：清洁度、员工和服务、住宿条件和设施
Good
2023 年 10 月入住 2 晚
General Manager 于 2023年10月10日 的回复
Dear Chun,Wow! It is an honor to earn your perfect rating. To hear that you had an excellent experience is music to our ears. We can't wait for you to set your own pace again at Tempo by Hilton New York Times Square. Sincerely,Matt Slippoy,General Manager

10/10 超赞

Rori

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean hotel rooms are small but are well put together and clean
2024 年 4 月入住 1 晚

10/10 超赞

Paula

满意：员工和服务，清洁度
不满意：住宿条件和设施
Muy lindo, pero a mi habitación no le Funcionaban las persianas y aparte estaban rotas …
2024 年 4 月入住 5 晚

10/10 超赞

Michael

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy access
2024 年 4 月入住 2 晚

8/10 还可以

melanie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The addition of a microwave to the rooms would make the hotel itself perfect.
2024 年 4 月入住 4 晚

10/10 超赞

Anne B.

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The service and staff were exceptional! The rooms were quiet and extra clean! Thank you for a wonderful weekend~
2024 年 4 月入住 2 晚

8/10 还可以

Lance

满意：清洁度、员工和服务、住宿条件和设施
Great hotel, nice rooms, too close to town square, very loud all night and trashy area
2024 年 4 月入住 3 晚

8/10 还可以

Robert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great location! The rooms are a bit small and have very limited drawer and closet space, but are quite nice otherwise. The bar area is very busy throughout the day and we noticed tables frequently weren’t bussed. But what a wonderful location!
2024 年 4 月入住 5 晚

10/10 超赞

Pierre-Marc，Prévost

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
2024 年 4 月入住 4 晚

10/10 超赞

Ana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff and convenient to walk everywhere we will definitely be back.
2024 年 4 月入住 2 晚

10/10 超赞

Maria

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a wonderful stay! The location is prime and the hotel was super clean.
2024 年 4 月入住 2 晚

10/10 超赞

Elissa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Property was in a convenient location, very nice room (a little snug on walking room but overall nice). Would absolutely stay again.
2024 年 4 月入住 3 晚

10/10 超赞

Narelle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great room, great area and great customer service!!
2024 年 4 月入住 2 晚

10/10 超赞

Crystal，Walhalla

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay for my 48th birthday. I enjoyed myself the staff were all super nice and the hotel was great!!
2024 年 4 月入住 3 晚

10/10 超赞

Sean

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is right in the heat of the action of Times Square. We also walked very comfortably to Central Park and The Empire State Building. Amazing staff and locations. Room is great and very comfortable.
2024 年 4 月入住 3 晚

10/10 超赞

Heeji

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very nice and caring
2024 年 3 月入住 3 晚

10/10 超赞

Mandy

与配偶出行
Location, location, location! Friendly staff, clean property, beautiful room and great food available onsite!
2024 年 4 月入住 4 晚

10/10 超赞

Luis，Miami

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This place is all about that sleek, modern look that just screams NYC chic. It’s like you step in and bam – you’re hit with these awesome views that’ll have you snapping pics day and night. Super comfy and stylish rooms, with windows that show off the city like a live painting. And talk about being in the middle of the action – it’s like New York’s best stuff is your next-door neighbor. Broadway shows, killer shopping, and all those famous spots are just a hop, skip, and a jump away. FYI the will charge you $34.95 each day as a destination charge, apparently is NY common hotel fee. So, if you’re hitting up New York and want a place that’s as cool and connected as you are, Tempo by Hilton is a great option to the ultimate city experience.
2024 年 4 月入住 3 晚

10/10 超赞

Rokas

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Clean and new
2024 年 4 月入住 4 晚

10/10 超赞

Daphne Letresa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great property, would definitely use again.
2024 年 4 月入住 3 晚

8/10 还可以

Jason Neil，Hillsboro

Excellent location if you are in Manhattan to see Broadway shows.
2024 年 4 月入住 4 晚

8/10 还可以

George

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Mark

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic stay in Manhattan/Times Square area. Stayed with two dogs, property very accommodating.
2024 年 4 月入住 3 晚

10/10 超赞

Sérgio

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Literally right next to Times Square, newly refurbished to a very modern and high tech style.
2024 年 4 月入住 6 晚

10/10 超赞

Tanissa Chantel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent property best NYC location to attractions, Times Square, dining and shopping. Lovely upscale hotel.
2024 年 4 月入住 2 晚

10/10 超赞

Pamela

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚

10/10 超赞

Isabel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Catherine

满意：清洁度、员工和服务、住宿条件和设施
Love staying here when I’m in NYC! Thank you!
2024 年 4 月入住 6 晚

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tempo is right at Times square and ideally situated for those who want to see Manhattan. There is lots to see close by and numerous transportation options to get you to other parts of New York city. Staff is friendly and very helpful. Great place to stay!
2024 年 4 月入住 7 晚

8/10 还可以

Pamela

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
Hotel su Times Square comodissimo a tutto. Camera com vista. Ma piccola e senza armadi
2024 年 4 月入住 7 晚

10/10 超赞

Stephanie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Belle vue sur Times square. Chambre jolie et optimisée ! Très moderne
2024 年 4 月入住 5 晚
General Manager 于 2024年04月29日 的回复
Dear Stephanie,The view is amazing, and we're so pleased it helped make your stay at Tempo By Hilton New York Times Square memorable. It's also great to know that our modern rooms were to your liking. Please come see us again the next time you're in the city.Sincerely,Matt Slippoy,General Manager

8/10 还可以

tom

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Far too expensive to dine/drink in hotel.
2024 年 4 月入住 5 晚

10/10 超赞

Paula

满意：清洁度、员工和服务、住宿条件和设施
Hotel staff are amazing, room was sparkly clean and new. Location was central.
2024 年 4 月入住 1 晚

10/10 超赞

Jessica

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

PAOLA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Un hotel incantevole 😍 e con tutti i servizi, dal caffè in camera e tutto ciò che serve in bagno , situato in centro pieno , dire stupendo è poco , consigliato 💪 E se ritorno, ritornerei li 😊
2024 年 4 月入住 5 晚

10/10 超赞

Ersan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚

10/10 超赞

Jerico

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Right on Time Square.
2024 年 4 月入住 2 晚
General Manager 于 2024年04月28日 的回复
Dear Peter,Thank you for being a valued guest and for taking a moment to tell us about your experience. We are glad you chose Tempo By Hilton New York Times Square, and we agree that our hotel's location is unparalleled. Please come back and see us again the next time you are in the city!Sincerely,Matt Slippoy,General Manager

2/10 糟糕

Ilan

满意：住宿条件和设施，清洁度
不满意：员工和服务
Worse costumer service ever Front desk !!!
2024 年 4 月入住 8 晚
General Manager 于 2024年04月28日 的回复
Dear Ilan,Thank you for taking a moment to review your recent experience. We sincerely regret to learn of your disappointment. Your feedback will be shared internally to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver a stay that better reflects our true spirit of service. Sincerely,Matt Slippoy,General Manager

10/10 超赞

Harry

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Location great, very pleasant and helpful staff. Rooms are small. Light controls are difficult to comprehend.
2024 年 4 月入住 4 晚
General Manager 于 2024年04月28日 的回复
Dear Harry,We sincerely appreciate your review. It's great to know you enjoyed our excellent location and service. We'll also share your feedback about our accommodations with the rest of our team, as guest satisfaction is of the utmost importance to us. It was our pleasure to host you, and we hope to welcome you back soon!Sincerely,Matt Slippoy,General Manager

10/10 超赞

Glorimar

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super clean and renovated. Excellent!
2024 年 4 月入住 6 晚
General Manager 于 2024年04月28日 的回复
Dear Glorimar,Thank you for recognizing our efforts to maintain an immaculate environment for our guests! Your kind words are greatly appreciated, and we look forward to welcoming you back to Tempo By Hilton New York Times Square for another outstanding visit.Sincerely,Matt Slippoy,General Manager

10/10 超赞

chelcy

满意：清洁度、员工和服务、住宿条件和设施
Very nice property very modern
2024 年 3 月入住 3 晚
General Manager 于 2024年04月28日 的回复
Dear Chelcy,We're thrilled to hear that you found our property very modern and appealing! Providing a contemporary atmosphere is important to us, and we're pleased it contributed to your positive experience. Thank you for your kind words, and we can't wait to welcome you back to Tempo By Hilton New York Times Square for another enjoyable stay.Sincerely,Matt Slippoy,General Manager

8/10 还可以

kayla

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the view
2024 年 4 月入住 3 晚

10/10 超赞

Melanie Jane

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property had a great location in the middle of Time Square. Was lively, but quiet for sleeping. Was walkable to many things, subway located right below the hotel and felt the hotel was secure. You never had to wait long for an elevator. Rooms were very clean and the beds were very comfortable. Had modern amenities within the room, many hooks for towels, spacious shower with pressure and ample hot water. Provided soap, body cream, shampoo and conditioner.
2024 年 4 月入住 4 晚
General Manager 于 2024年04月28日 的回复
Dear Melanie,We're so happy to know that our prime location, comfortable beds, and more were perfect for your needs! Thank you so much for the five-star rating and we hope to see you again soon. Sincerely,Matt Slippoy,General Manager

10/10 超赞

Julian Eric

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr schönes und modernes Hotel, direkt am Timesquare. Obwohl es am Timesquare 24/7 laut ist, sind die Zimmer relativ ruhig gelegen. Das Personal in der Hotelbar könnte zuvorkommender sein.
2024 年 4 月入住 6 晚
General Manager 于 2024年04月28日 的回复
Dear Julian,Your perfect rating means the world to us and we are so happy to know that our prime location, as well as our quiet accommodations, were perfect for your needs. Your feedback regarding our team's service is gratefully received and will be discussed internally. Thank you, and we hope to see you again soon. Sincerely,Matt Slippoy,General Manager

8/10 还可以

Kathy，Erin

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the proximity to Times Square and Broadway shows. The concierge staff and doormen were extremely friendly and helpful. The guest room was comfortable and clean. We would stay at this hotel again. Only small issue we had was with a front desk clerk when we went to check in after 3 pm. He advised us that check in wasn’t until 4 and we would have to come back. Our Expedia reservation said our check in was 3 pm. Travel days are long and we would have appreciated if the check in time between Expedia and the hotel matched.
2024 年 4 月入住 4 晚
General Manager 于 2024年04月28日 的回复
Dear Kathy,We're so happy to know that you enjoyed everything about your time with us, from our prime location to our friendly team members. We're sorry to hear about any confusion or miscommunication regarding our check-in time, as we always strive to be as transparent as possible regarding this matter. Your feedback will be discussed internally and we hope to see you again in the future. Sincerely,Matt Slippoy,General Manager

10/10 超赞

Linda，katy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was fantastic. Very close to everything and the subway is right around the corner. Staff was very friendly. The property is very clean. The only issue was my room was not made up the first day. I asked the desk to make sure housekeeping came by the next morning before I left for the day and they did. I had a wonderful stay!!! I will be back.
2024 年 4 月入住 4 晚
General Manager 于 2024年04月28日 的回复
Dear Linda,It was our pleasure having you as a guest at Tempo By Hilton New York Times Square. Thank you for complimenting our ideal location, clean accommodations, and helpful service. We are glad your team could resolve the situation from the first day. Your feedback is greatly appreciated, and we look forward to seeing you again soon!Sincerely,Matt Slippoy,General Manager