Newbridge Hotel with Pool

"Don’t advertise shuttle service to the Edinburgh Airport! The service has a limited time frame, only to 2pm and doesn’t run on weekends. I chose the Dakota bc it advertised a shuttle. Another irked customer complained to the receptionist as well and was told the “shuttle isn’t even available most days.” So I was out 2x£50 bc of your misleading “amenity.” The receptionist blamed it on Expedia, saying they put it on their app. Ridiculous. Just take it off your list of amenities!"

"Overall it was nice and very good location, but the amenities and facilities could have been a bit better."

"Hotel was so nice, and the staff was absolutely fantastic - particularly David at reception who went the extra mile for one of guests 50th birthday "

"Ended up staying an extra night. First night, service at the bar was outstanding. Second night, service at the bar was non-existent. Two people behind the bar walked past me at least a half-dozen times, seemed more intent on chit-chat than serving customers. When one started washing glasses right in front of me, I went elsewhere. ***Floni, who I met at the front desk, was INCREDIBLE. She was extremely helpful with a problem I had (lost passport). Directed me to the U.S. Consulate, arranged transportation, and asked about my progress when I returned."

"Breakfast was great. Even the early risers option was quite good 👍 "

"They do not have a loading and unloading zone like most hotels, which makes getting your suitcases in and out of the hotel difficult and the parking spots are so narrow that even my compact car had trouble opening the doors on both sides to get in and out of the car. The staff was not helpful with this and overall were unable to answer my questions in a way that made sense. Worst of all, after a long day of traveling I was looking forward to getting into the hot tub but, unlike most hotels I've stayed at, this one closes their hot tub at 9pm and doesn't let anyone in past 8pm. So, I never got to use the hot tub because I couldn't get back to the hotel and into the hot tub or pool by 8pm after eating dinner. The amenities are useless if they aren't available during the times most people want them."

"Breakfast was excellent as were reception staff and cleaning staff. Had one issue with barman who refused to let one of our party drink his pint in the bar . "

"Beautiful property, helpful staff, and delicious food all helped to make it an enjoyable stay. The proximity to the airport is very convenient."