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关于克里斯托布酒店的点评

4.5 out of 5
克里斯托布酒店
282 King St, Newcastle, NSW

点评

9.0

非常棒

10 分 - 超赞。197 条好评,共有 292 条点评" "
8 分 - 还可以。58 条好评,共有 292 条点评" "
6 分 - 一般。22 条好评,共有 292 条点评" "
4 分 - 很差。8 条好评,共有 292 条点评" "
2 分 - 糟糕。7 条好评,共有 292 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

KA KUI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 1 晚
Sophie Kim - Rooms Division Manager 于 2022年02月16日 的回复
Hi Ka Kui, Thank you the great review rating after your recent stay. We hope to see you again soon!

6/10 一般

Jessica

与家人及幼儿出行
满意:住宿条件和设施,员工和服务
不满意:服务设施,清洁度
The property was newish and modern designed but our rooms were so dusty....we moved a chair and the dusty that came off it was ridiculous. My husband, and myself suffer from a dust allergy so we both didn't sleep well as she kept sneezing. Along with the music from the park across the road was sooooo loud. They had some musician on and the music during the breaks was so loud that our kids couldn't get to sleep. Our shower had mold on the floor corners too. Pretty average experience and won't be recommending or staying at this particular venue again.
2024 年 4 月入住 1 晚

8/10 还可以

peter,Canberra, Australia

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Nice place to stay and very central to everything
2024 年 4 月入住 2 晚

10/10 超赞

Haely

满意:清洁度、员工和服务、住宿条件和设施
What an amazing place to stay!.. we will deifnatly stay again beautiful rooms,beautiful food, and fabulous cocktails with a beautiful view looking over newcastle
2024 年 4 月入住 1 晚

8/10 还可以

Mark

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel had everything you needed and we were really happy with the room which had a beautiful view. The service was a bit more relaxed than what you would expect from a 5 star hotel but it didn’t bother us at all. We’ll be back when we’re in town.
2024 年 3 月入住 2 晚
Crystalbrook Kingsley 于 2024年03月31日 的回复
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your room with a beautiful view and found everything you needed at our hotel. We appreciate your understanding regarding the service, and we'll strive to enhance it further. We look forward to welcoming you back next time you're in town

10/10 超赞

Anthony,Avoca Beach

满意:清洁度、员工和服务、住宿条件和设施
lovely hotel that is a nice fitout of an old govt block and well done. very comfortable bed and nice room. The water pressure is not great though
2024 年 3 月入住 1 晚
Crystalbrook Kingsley 于 2024年03月31日 的回复
Thank you for your kind words and feedback! We're delighted to hear that you enjoyed our hotel's unique fitout and comfortable accommodations. We apologize for the inconvenience regarding the water pressure and appreciate you bringing it to our attention. We'll address this issue promptly to ensure a more enjoyable stay for our guests in the future. We hope to welcome you back soon for another pleasant experience!

10/10 超赞

Nathan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nicely updated. Very comfortable
2024 年 2 月入住 1 晚

10/10 超赞

Jessica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved how central everything was. Room was stunning
2024 年 2 月入住 1 晚

10/10 超赞

Karen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing space in a beautiful historic building. Will be back to take advantage of the dining options next time.
2024 年 2 月入住 1 晚
The Crystalbrook Kingsley Team 于 2024年02月29日 的回复
We are glad you enjoyed your stay and look forward to hosting you again Karen.

10/10 超赞

Matthew

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Beautiful hotel. Lovely staff. Hotel was clean and safe.
2024 年 2 月入住 1 晚

10/10 超赞

Jack

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved our short stay , would definitely recommend and will be back !
2024 年 2 月入住 2 晚
The Crystalbrook Kingsley Team 于 2024年02月29日 的回复
Dear Jack, We are pleased to hear you enjoyed your stay at the Crystalbrook Kingsley, we look forward to hosting you again perhaps for a longer stay.

8/10 还可以

Helen,BOWRAL

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Whilst the property is lovely and the roof top bar is fantastic, the noise from the pub next door is terrible. When I complained twice about this, I was informed that " we normally warn people on check in" - too late when you have paid for the room!
2024 年 2 月入住 2 晚

8/10 还可以

Catherine

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great inner-city location. Next to Town Hall, so be prepared for a loud clock tower chiming out every hour. Room was lovely.
2024 年 2 月入住 1 晚

8/10 还可以

raymond

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
No parking available. You have to park on the streets.
2024 年 2 月入住 4 晚
The Crystalbrook Kingsley Team 于 2024年02月29日 的回复
Dear Raymond, We offer valet parking for guests; we do recommend booking this in before check in as our hotel is a heritage listed site and therefore has limited parking available. Additionally, the hotel partner with an offsite parking company called First Parking on 11 Argyle Street just a short walk from the hotel.

10/10 超赞

Linda

满意:清洁度、员工和服务、住宿条件和设施
Love it!
2024 年 2 月入住 1 晚

10/10 超赞

Chloe

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

4/10 很差

Kathryn

与家人出行
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Not luxury. Don’t be fooled.
Definitely not luxury. Novotel would have had more luxury than this place. Mould in the bathroom. Housekeeping was not to standard. Super Expensive valet, in room dining was filthy. Overpriced food. Not even cooked well. So disappointing.
2024 年 1 月入住 2 晚

10/10 超赞

Robyn

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable, colourful room. Close to everything. Traffic management around hotel difficult when not familiar with Newcastle.
2024 年 2 月入住 1 晚

10/10 超赞

Joan

满意:清洁度、员工和服务、住宿条件和设施
5 star service and accommodation
2024 年 2 月入住 1 晚
The Crystalbrook Kingsley Team 于 2024年02月29日 的回复
Dear Joan, We are pleased you enjoyed your stay at the Crystalbrook Kingsley, We hope to see you again soon.

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

10/10 超赞

Aveae

满意:清洁度、员工和服务、住宿条件和设施
Great place to stay. We Will book again. Great service. Clean. But get breakfast was great to have and enjoyed. Rooms clean and beautiful and quiet. Staff are very friendly and helpful and professional thank you. Recommend to anyone looking for a place to stay in Newcastle and booking was easy and cheap.
2024 年 1 月入住 2 晚

10/10 超赞

Louise

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely quiet location in Newcastle CBD closeby to entertainment, Restuarants and waterfront. Hotel staff very welcoming, friendly and helpful. Property very clean and comfortable
2024 年 1 月入住 1 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Hi Louise, Thank you for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley.Its so wonderful to hear you had the opportunity to experience all Kingsley and Newcastle has to offer. We hope to have the opportunity to welcome you back in the near future. Kindest Regards

10/10 超赞

Melinda

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Dear Melinda, Thank you for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley. We hope to have the opportunity to welcome you back again in the near future. Kindest Regards

10/10 超赞

Peter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect shirt stay
Couple of mid week nights at the coast. Easy walk to Darby Street, the harbour, convenient to beaches. Lovely room (Urban King).
2024 年 1 月入住 2 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Dear Peter, Thank you for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley. We hope to have the opportunity to welcome you back again in the near future. Kindest Regards

8/10 还可以

Anne

2024 年 1 月入住 1 晚

8/10 还可以

Mark

2024 年 1 月入住 1 晚

10/10 超赞

Jeffrey

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Hi Jeffrey, Thank you for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley. We hope to have the opportunity to welcome you back again in the near future. Kindest Regards

8/10 还可以

Jayden

2024 年 1 月入住 1 晚

10/10 超赞

michael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice weekend stay
Comfortable stay overall. Staff are efficient and thoughtful.
2024 年 1 月入住 2 晚

10/10 超赞

Kris

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great overall experience
2023 年 12 月入住 2 晚
The Crystalbrook Kingsley Team 于 2024年01月17日 的回复
Dear Kris,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
The Crystalbrook Kingsley Team 于 2024年01月17日 的回复
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 还可以

JAMES

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff and well appointed rooms with a convenient location.
2024 年 1 月入住 2 晚
The Crystalbrook Kingsley Team 于 2024年01月17日 的回复
Dear James,Thank you for the great review of our hotel! We are so glad that you enjoyed your stay and found our staff to be so friendly and helpful. We hope to see you again very soon.Sincerely,

6/10 一般

真实旅客

与家人出行
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Reception was terrible, we arrived @ 2:25pm hoping that the room will be ready. Reception checked us in but told to wait as the room wasn’t ready and said they will call us when the room is ready. 3:15 and we still didn’t receive any calls so we approached the desk and was told that the room has been ready since 3pm. Receptionist was not that welcoming as they supposed to be, it’s as if you’re an outcast. Valet service is not a valet service at all, on check out, they maid us walk all through the side of the hotel with all our things. Terrible experience. The positive was the breakfast and the staff in the roundhouse restaurant were fantastic.
2024 年 1 月入住 2 晚

10/10 超赞

Zoe

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel in the heart of Newcastle. Great dining options overlooking the city on the rooftop.
The Crystalbrook Kingsley Team 于 2024年01月17日 的回复
Dear Zoe,Thank you for taking the time to provide us with such a great review of our hotel! We are glad that you enjoyed your stay and had the opportunity to experience our amazing Roundhouse restaurant. We hope to see you again very soon.Sincerely,

8/10 还可以

Scott

2023 年 12 月入住 1 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Dear Scott, Thank you for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley. We hope to have the opportunity to welcome you back again in the near future. Kindest Regards

10/10 超赞

Emily,Nowra

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Crystalbrook Kingsley Team 于 2024年01月17日 的回复
Dear Emily,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 还可以

Allison

与配偶出行
满意:清洁度
This is a lovely hotel but unfortunately the service on New Year’s Day was not of the standard that we expect from such a hotel. When we stayed there last year the service and calibre of buffet was incredible…this year it was not the case. They need to invest in more staff particularly given the amount they charged on NYE.
2023 年 12 月入住 2 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Dear Allison, Thank you for providing us with feedback from your recent stay with us. We appreciate you feedback regarding our staffing levels over this peak event, although it may not always be possible, we will always do our best to accommodate our guests needs specially during our events such as New Years. Your feedback has been passed directly onto our senior management team to ensure this is not the case in future. We hope to have the opportunity to reassure your confidence in Crystalbrook Kingsley. Kindest Regards

10/10 超赞

Kwan Kit

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything’s good and beautiful except there was actually no free parking space. The bar has great view and the staffs are nice
2023 年 12 月入住 1 晚

10/10 超赞

Jawad

2023 年 12 月入住 1 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Dear Jawad, Thank you for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley. We hope to have the opportunity to welcome you back again in the near future. Kindest Regards

10/10 超赞

Brendan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great establishment. Premium amenities. Free movies. Would stay here again, highly recommended in the Newcastle area.
2023 年 12 月入住 2 晚

10/10 超赞

Scott

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Dear Scott, Thank you for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley. We hope to have the opportunity to welcome you back again in the near future. Kindest Regards

6/10 一般

Irene

2023 年 12 月入住 1 晚
The Crystalbrook Kingsley Team 于 2024年01月31日 的回复
Hi Irene, Thank you for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley. We hope to have the opportunity to welcome you back again in the near futureKindest Regards

10/10 超赞

Alan

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel in great condition
2023 年 12 月入住 2 晚
The Crystalbrook Kingsley Team 于 2023年12月22日 的回复
Hi Alan, Thanks so much for your feedback. We are so pleased to hear you enjoyed your stay with us and had the opportunity to experience Kingsley. We hope to welcome you back again soon. Kindest Regards

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
숙박평
깨끗했어요 위치도 좋구요
2023 年 12 月入住 2 晚
The Crystalbrook Kingsley Team 于 2023年12月22日 的回复
Thank you for taking the time to provide us with a review from your recent stay. We are glad you enjoyed your time with us and hope to welcome you back again soon. Kindest Regards,

10/10 超赞

Michael

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Hotel
2023 年 12 月入住 2 晚
The Crystalbrook Kingsley Team 于 2023年12月22日 的回复
Hi Michael, Thank you for taking the time to provide us with feedback from your recent stay with us. We are so please to hear you got to enjoy all that Kingsley offers and hope to welcome you back again in the future. Kindest Regards

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and clean in a great location.
2023 年 11 月入住 7 晚

6/10 一般

Matt

2023 年 11 月入住 1 晚
The Kingsley Team 于 2023年12月22日 的回复
Hi Matt, Thanks so much for taking the time to provide us with feedback from your recent stay with us here at Crystalbrook Kingsley. We hope to have the opportunity to welcome you back again in the future. Kindest Regards,

10/10 超赞

Grace

2023 年 11 月入住 1 晚

10/10 超赞

Ben

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay.
2023 年 11 月入住 1 晚

10/10 超赞

Melissa

2023 年 11 月入住 1 晚
The Kingsley Team 于 2023年12月22日 的回复
Hi Melissa, We are so pleased to hear you had a great stay with us in Newcastle. We hope to welcome you back in Crystalbrook Kingsley in the future. Kindest Regards