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关于纽卡斯尔智选假日酒店 - IHG 旗下饭店的点评

4.5 out of 5
纽卡斯尔智选假日酒店 - IHG 旗下饭店
514 King Street, Newcastle West, NSW

点评

9.2

非常棒

10 分 - 超赞。591 条好评，共有 871 条点评" "
8 分 - 还可以。219 条好评，共有 871 条点评" "
6 分 - 一般。42 条好评，共有 871 条点评" "
4 分 - 很差。11 条好评，共有 871 条点评" "
2 分 - 糟糕。8 条好评，共有 871 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

CHEUK WANG FRANKIE，Lam Tin

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very near to the city centre
2021 年 11 月入住 1 晚
Tayla 于 2021年11月16日 的回复
Dear CHEUK WANG FRANKIE, Thank you for taking the time to leave such a positive review. It is great to see you enjoyed your stay at Holiday Inn Express. Kind Regards, The Reservations Team

8/10 还可以

真实旅客

满意：员工和服务、服务设施、住宿条件和设施
設備新穎，環境衛生條件非常好。 酒店設施有代提升和添加更多。 飲食方面，款項比較單一，可以更多樣化。
2019 年 8 月入住 2 晚

8/10 还可以

Gregory

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean comfortable hotel with helpful staff. Area around hotel is a little isolated with a lack of dinning shopping options available.
2024 年 5 月入住 1 晚

8/10 还可以

Denis，Birchgrove

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
The Reservations Team 于 2024年05月20日 的回复
Dear Denis, Thank you for your feedback! We appreciate your rating and are glad to hear that you had a positive experience overall during your stay with us. Your satisfaction is important to us, and we're always looking for ways to improve. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future!

8/10 还可以

Ken

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Very clean, decent breakfast.
2024 年 5 月入住 3 晚
The Reservations Team 于 2024年05月6日 的回复
Dear Ken, Thank you for your feedback! We're glad to hear that you found our hotel very clean and that you enjoyed our breakfast offerings.If there are any areas where we can further improve to enhance your experience and earn that extra star, please feel free to let us know. Your input is valuable to us as we strive to provide the best possible stay for our guests.We appreciate your rating and hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,

10/10 超赞

Anja

2024 年 5 月入住 1 晚

10/10 超赞

Zaac

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
The Reservations Team 于 2024年04月30日 的回复
Dear Zaac, Thank you for taking the time to leave us a review, and such a lovely one at that! We appreciate you choosing us, and we hope to welcome you back again soon.

8/10 还可以

Shashi

2024 年 4 月入住 2 晚
The Reservations Team 于 2024年05月20日 的回复
Dear Shashi, Thank you for your feedback! We appreciate your rating and are glad to hear that you had a positive experience overall during your stay with us. Your satisfaction is important to us, and we're always looking for ways to improve. If there's anything specific you feel we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide an even better experience in the future!

10/10 超赞

Tim

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our room and the hotel ticked all our boxes. Only a heated swimming pool was missing. Loved how breakfast was included. And enjoyed our work-out in the well-equiped gym.
2024 年 4 月入住 1 晚
The Reservations Team 于 2024年04月29日 的回复
Dear Tim, Thank you for the wonderful 5-star review! We're thrilled to hear that your stay with us exceeded your expectations and ticked all your boxes. It's fantastic to know that you appreciated the included breakfast and enjoyed the well-equipped gym—we believe in providing our guests with all the amenities they need for a comfortable and enjoyable stay. While we don't currently have a heated swimming pool, we're always looking for ways to enhance our guests' experience, and your feedback is invaluable in that regard. We hope to have the opportunity to welcome you back in the future and provide you with another fantastic stay. Until then, safe travels!

10/10 超赞

Robert，ROCKDALE

与配偶出行
Courteous staff. Room clean and comfortable.
2024 年 4 月入住 2 晚
The Reservations Team 于 2024年04月15日 的回复
Dear Robert, It's fantastic to hear that you had such a positive experience with us! We're thrilled that our central location, comfortable accommodations, and amenities met your needs.Our staff works hard to ensure that every guest feels welcome and taken care of, so we're delighted to hear that they were able to assist you during check-in.Thank you for choosing to stay with us, and we can't wait to welcome you back for another wonderful stay in the future!Kind Regards,

10/10 超赞

Felicity

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
The Reservations Team  于 2024年04月11日 的回复
Dear Felicity,  Thank you for taking the time to leave such a positive review. It is great to see you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards,

10/10 超赞

Peter

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing stay at the Holiday Inn Express Newcastle. Very comfortable, clean and modern hotel. Great facilities and easy parking. Will definitely stay again if I’m backin Newcastle.
2024 年 3 月入住 9 晚
Reservations 于 2024年03月25日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

Phillip

2024 年 3 月入住 1 晚
Reservations 于 2024年04月4日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

Mandi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, great position and very clean
2024 年 2 月入住 1 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Martin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location, great breakfast.
2024 年 2 月入住 1 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 一般

Andrew

2024 年 2 月入住 1 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Nicholas

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great for Business Travellers
Not flashy but clean, well located and has very reliable friendly service. Team always make me feel welcome here
2024 年 2 月入住 2 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Daniel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay at an excellent property. Wifi was fast, the blackout blinds were great, the breakfast was wonderful too. Would definitely stay again!
2024 年 2 月入住 1 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Helen

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Lovely greeting from the reception staff, actually all the staff were great. Very large clean rooms and a lovely buffet breakfast supplied.
2024 年 2 月入住 1 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

VALMA

与家人出行
My daughter and I could not have been happier staying with you. Customer service was amazing and offered a free breakfast was just the icing on the cake. Thank you !
2024 年 2 月入住 3 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

2/10 糟糕

Jade

2024 年 2 月入住 1 晚
Reservations 于 2024年03月25日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Ian

满意：住宿条件和设施，清洁度
Excellent facilities.
2024 年 2 月入住 1 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

2/10 糟糕

Jade

与配偶出行
满意：清洁度
不满意：住宿条件和设施，员工和服务
I felt like we were staying in a hospital. This was extremely overpriced and no hotel atmosphere. The staff on arrival and departure were good with customer service. There was absolutely no compassion for us when we had to leave early for sickness. They are all about your money.
2024 年 2 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Didier

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Reservations 于 2024年03月11日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 一般

David

满意：员工和服务，清洁度
Breakfast was good except the coffee machine was woeful. I had tea the second day. There was only two light switches for the room and one of them was for the bathroom. Lighting could have been more responsive to help with watching the telly.
2024 年 2 月入住 2 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Bishal

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a quite and pleasant stay, only thing was the breakfast buffet, it would have been more choices and more hot food, most of the food were all out of stock.
2023 年 12 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

Mr Ian

2024 年 2 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 3 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

EVERARD

2024 年 2 月入住 1 晚
Reservations 于 2024年03月25日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Mary

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location, friendly and helpful staff.
2024 年 2 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Jo

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Another great stay. Easy access, quiet and everyone available that you need.
2024 年 1 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

Joyce

满意：清洁度、员工和服务、住宿条件和设施
Good location
2024 年 1 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Dmitri

满意：清洁度、员工和服务、住宿条件和设施
Best value for money for a short stay.
2024 年 1 月入住 4 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Hans

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Takanobu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 一般

Jeanette

2024 年 1 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

Terry，Buckeye

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel itself was very nice, the staff was friendly and helpful, the neighborhood had an element of danger with lots of graffiti, bars on windows and doors, and garbage around the area.
2024 年 1 月入住 1 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Suzanna

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

Sjaan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Chris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay
Comfortable clean room, inbuilt tv chrome cast was a benefit, breakfast had a good selection of food which was topped up and fresh. No issues getting an on-street parking Fri/ Sat night
2024 年 1 月入住 2 晚

10/10 超赞

Karin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

6/10 一般

Tom，Mt ANNAN

满意：员工和服务
2023 年 12 月入住 3 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Alexandre

2023 年 12 月入住 1 晚
Reservations 于 2024年02月15日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

2/10 糟糕

C

2023 年 12 月入住 1 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

Alvene

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room had a great view. Cleaned well except for under the bed, where I found a few strange things. There were no bottled water in the fridge had to buy bottled water or drink from the bathroom sink (glasses were provided). The complementary tea, coffee, sugar and milk were nice too. Breakfast was amazing! There is very little in terms of restaurants and pubs around the area. All seem closed and abandoned yet on Google it’s shows they are still open & operating. However if you drive a few minutes away you’ll find nice places to eat, enjoy a drink and dance. Staff at the hotel were very nice and friendly too.
2023 年 12 月入住 1 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Saad

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Jeffrey

2023 年 12 月入住 5 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

8/10 还可以

Aki

2023 年 12 月入住 1 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 超赞

Allan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant Christmas Stay
Apart from room being a little on the small side everything else was perfect.
2023 年 12 月入住 5 晚
Reservations 于 2024年01月22日 的回复
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team