Staff were excellent, as was the service. Charley, Shelley, Will and Yvonne (the cleaner) were all cheerful, & very helpful. Room was clean. Restaurant meals were great, with generous servings. On the down side: Free WiFi was connected but didn't work. Stairs were difficult for older folk - all accommodation being on the first floor. Room we were allocated was far too small for an eight night stay, there were other larger rooms. Refrigerator was tiny and not fit for purpose. No hand towel or face washers. No toaster or microwave.