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关于Shilo Inns纽波特海滨酒店的点评

3 out of 5
Shilo Inns纽波特海滨酒店
536 SW Elizabeth, Newport, OR

点评

6.6
10 分 - 超赞。222 条好评，共有 1001 条点评" "
8 分 - 还可以。238 条好评，共有 1001 条点评" "
6 分 - 一般。234 条好评，共有 1001 条点评" "
4 分 - 很差。178 条好评，共有 1001 条点评" "
2 分 - 糟糕。129 条好评，共有 1001 条点评" "

6.8/10

清洁度

7.6/10

员工和服务

5.4/10

服务设施

5.6/10

住宿条件和设施

6.2/10

环保

点评

10/10 超赞

Jodi

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the ocean view and the price. The elevator was super slow.
2024 年 5 月入住 1 晚

6/10 一般

Bonnie，Spokane

与配偶出行
满意：服务设施，清洁度
不满意：住宿条件和设施
Very dated property. Stayed 4 nights, 2 of the days we had no hot water. Only stocked 2 towels in the room. No ac/ or fan for airflow when it was hot, so the room did not cool off until well after midnight with the window open. Awesome view of the ocean, but the window was very dirty.
2024 年 5 月入住 4 晚

4/10 很差

Christina

不满意：住宿条件和设施，员工和服务
2024 年 5 月入住 2 晚

2/10 糟糕

Cheryl

不满意：清洁度、服务设施、住宿条件和设施
No hot water, dirty toilets, no working phone to front desk and sketchy internet. Will never, ever stay again. All staff members were sympathetic because they are aware of the state of decay.
2024 年 5 月入住 2 晚

8/10 还可以

Ronald

团体旅客
Okay
2024 年 4 月入住 3 晚

8/10 还可以

Hattie

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚

2/10 糟糕

jennifer

带宠物出行, 与配偶出行
不满意：住宿条件和设施
When we arrived. The door was a jar and the window was left cracked open and it was raining out when we tried to take a shower. There was no hot water called front desk and they said to let it run for 15 minutes and call him back after 15 minutes I called back, they said they sent somebody up to adjust the thermostat. Still no hot water after 15 minutes. Try again in the morning still no hot water in the shower no continental breakfast restaurant and Café were both closed ,short on staff so no daily housekeeping in room. We won’t return $25 per pet fee
2024 年 4 月入住 1 晚

8/10 还可以

Jessica

与家人出行
满意：服务设施
So we enjoyed our stay but it was a little strange - the first floor restaurant is completely shuttered and the building is pretty dated. Front desk staff were not super friendly and it wasn’t clear if there was daily maid service (a sign said there wasn’t but there was a tip envelope in the room). We hung up the do not disturb sign and didn’t worry about it. The big windows with ocean views wete amazing and the beach access (a 90 step staircase!) was awesome.
2024 年 4 月入住 2 晚

6/10 一般

Puttaraporn

与家人出行, 带宠物出行
满意：员工和服务，清洁度
不满意：服务设施
We have always stayed here and majority of the time, we had a good experience. The property is a little dated and could use some remodeling. But it’s right on the beach, very easy access with lots of stores and restaurants nearby. This time, we had the longest check-in due to pipe being broken with no hot shower. The receptionist seemed to be new at his job and was constantly on the phone calling the supervisor and the hotel’s owner. He had to downgrade our room (still beachfront) but on the first floor with different building. The room was old and not as nice. I didn’t get any discount as promised. No big deal. We only stayed one night, and it was fine. We will consider staying here again due to the location, price, and beach access. And it’s pet friendly!
2024 年 3 月入住 1 晚

10/10 超赞

Glenn

满意：员工和服务，清洁度
2024 年 4 月入住 2 晚

4/10 很差

Ernie，Dallas

商务旅客
不满意：住宿条件和设施，服务设施
Old unkept
2024 年 3 月入住 1 晚

2/10 糟糕

Yoandy

不满意：清洁度
2024 年 3 月入住 2 晚

2/10 糟糕

Nicholas

与家人出行, 带宠物出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Do not stay here, select another location! We checked into the hotel for a break away from a very tragic time back home, and we wanted to spoil ourselves a little. I always remembered Shiloh as a pretty solid place to stay from my youth. We also wanted to be lazy so we looked for a place which listed "Room Service" on the page. We were surprised to learn that not only was there no room service, there wasn't anything. There was no pool, no laundry, no hot tub, there was no food on site, anywhere. The buildings have been standing for over seventy years, we learned, and instead of renovating them and doing the work necessary to bring them up to date with the rest of the hotels on the beach, they look like they're just doing the bare minimum just to hold them together to save on costs. The room smelled badly when we entered, there were no fans in the restroom, so when you showered the room just stayed steamy, and when you went to the restroom you had to fill the room with an air freshener and close the door. There was no padding under the carpets, simply bare carpet covering uneven seventy year old boards. The phone and the thermostat were very old and dated, they were also yellow in color, stained by nicotine from the days in the 90's or earlier when Shiloh did allow smoking, and yet still being used to this day! We were apparently lucky, however, even to have a phone, because I was told many of the rooms do not have phones because they broke.
2024 年 3 月入住 2 晚

4/10 很差

Summer

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
The ocean view room had an amazing view. The staff was friendly. Why I will never go back: thr parking is trash if you have a car. I tried every angle leaving the parking garage and each time hardcore dragged the bottom of car. Horrible! SUV or truck you'll be ok. I booked for the pool which is NOTHING like the pics. Very small and dingy. Seating in the pool area consisted of 3 plastic chairs. This hotel is over priced for the experience.
2024 年 3 月入住 1 晚

2/10 糟糕

april，lewiston

与家人及幼儿出行, 与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I dont see this hotel lasting much longer. Absolutely filthy. Sometimes the pool is open. Sometimes its not. Extremely outdated. The furniture is disgusting and stained and broken. It has a beautiful view but the windows are so dirty you cant hardly see out of them. We were treated like thieves when we asked for 2 more towels when only given 2 for our party of 4. We were never given the rollaway bed we requested. Had to buy our own toiletpaper due to the front desk person acting like everything was a huge inconvenience. Upon check in we were given a piece of paper saying they dont have maid service at this time. No lock on the bathroom door. Parking garage is awful. Dont even attempt it unless you have a truck. My sedan got stuck and bottomed out on the entrance as its extremely high in the middle. I could go on and on. Its dirty, unkept, outdated, and clearly closing sooner than later. Spend the few extra dollars and stay literally anywhere else.
2024 年 3 月入住 5 晚

4/10 很差

Brian

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
Called and reserved top floor and was assured I would get it. Arrived and was told tough luck the message wasn't relayed. Staff lied about fullness and just didn't want to transfer room. Unclean linen. Won't return
2024 年 3 月入住 2 晚

6/10 一般

Charles C

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Great location and clean, but very dated. Still, a good value overall.
2024 年 3 月入住 1 晚

2/10 糟糕

Veronica

与家人及幼儿出行, 带宠物出行
满意：员工和服务
不满意：住宿条件和设施
Checked into our room which was a sauna. Supposedly someone was going to go check it out, but no one came after an hour. I requested a new room and the front desk lady was nice enough to switch rooms for me. The rooms are so outdated and the whole place smells so old and dirty. The furniture in the room was stained and gross. The garbage cans were filthy. The lobby in building C was an ice box. That place needs some major updating. Only the staff being friendly was the good about the shilo. Not worth the price at all and I had two rooms!
2024 年 3 月入住 1 晚

4/10 很差

Richard

与家人出行, 商务旅客
不满意：清洁度、员工和服务、服务设施
Stayed 10 days. Room cleaned zero times.
2024 年 3 月入住 2 晚

10/10 超赞

Kevin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

2/10 糟糕

Jackie

与家人出行
不满意：服务设施
They didn’t have our reservation. We had to find a different hotel, because they were all booked up.
2024 年 3 月入住 1 晚

10/10 超赞

Tanya

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

4/10 很差

Donald E

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
Right on the ocean. Small big box T.V. fridge old ran down. Hair dryer keep tripping the gfci. Lights would flicker. TV would not keep working. Told management. The said they would get someone to look at the hair dryer. the tv was due to the storm , dish needed clean. Suprise the TV worked the next day an the hairdryer worked. The room was musty smelling. The shilo reall needs some updating.
2024 年 3 月入住 2 晚

6/10 一般

Jeanee

团体旅客
不满意：住宿条件和设施
It’s sure older property with limited upkeep. It was a little dirty but still okay place to stay. No dinning which was a bummer. Beautiful view of the ocean though
2024 年 2 月入住 2 晚

8/10 还可以

Sarah

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very polite and helpful.
2024 年 2 月入住 2 晚

6/10 一般

teresa

与家人出行, 团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Extremely Outdated for the cost the only thing positive I could say is great view, bed was decently comfortable otherwise I wouldn’t stay again
2024 年 2 月入住 3 晚

4/10 很差

Jennifer

与配偶出行, 团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Phenomenal view, outdated furniture
2024 年 2 月入住 3 晚

2/10 糟糕

Jennifer

不满意：清洁度、员工和服务、住宿条件和设施
The property was very run down. Our room Was not clean. We had to request clean linens for the bed. No restaurant/lounge

4/10 很差

Cheri

与家人出行
不满意：住宿条件和设施，服务设施
I never got the room I payed for! The place was dirty and alot of things broken. The biggest thing, was we asked for extra towels and they told us no!!
2024 年 2 月入住 2 晚

6/10 一般

Matthew

满意：员工和服务
不满意：住宿条件和设施，清洁度
Pool was okay. Lots of cracks in the lining that are somewhat sharp. Roof was moldy. Mold in the bathroom sink of our room.
2024 年 2 月入住 2 晚

2/10 糟糕

Chery

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Would not recommend. Check in was fine, got to room & bathroom door handle was broke, big portion of carpet had been cut up and just layed back down. No tv remote, called the front desk they brought up a remote but it didnt matter someone had cut wires to the tv. Went back to front desk asked for another room, was told they were full. Said ok we'll just check out no problem. We found another hotel. Instead of that being the end, Dan at the front desk charged my card for a second time. When i called i was told he just did what his boss said. So now we have to go back this morning to talk to a manager.
2024 年 2 月入住 1 晚

4/10 很差

Rachel

满意：员工和服务
不满意：清洁度
No beach access and rooms arent updated
2024 年 2 月入住 1 晚

4/10 很差

Cassandra

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
There were bugs by all trash cans, bathroom was dirty, pool not in service, cant park in parking garage, it will ruin your car
2024 年 2 月入住 1 晚

6/10 一般

Jeffery Kenville

与家人及幼儿出行, 带宠物出行
不满意：员工和服务
Property is old and out dated needs some attention in rooms wallpaper is coming off in hallways plus side is the location beautiful ocean view

8/10 还可以

Denise

满意：清洁度、员工和服务、住宿条件和设施
Very thankful they had a room as my other hotel fell thru... the room was clean and quiet and affordable
2024 年 2 月入住 1 晚

10/10 超赞

Sergey

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The best front desk clerks ever, especially Shelly, the room was super clean. We love this place and stuff. We felt like home.
2024 年 1 月入住 3 晚
shelly 于 2024年02月3日 的回复
Thank you Sergey. It is always a pleasure to have you and your wife here, and I will always do whatever I can to insure your stay is wonderful.

6/10 一般

Teri

与家人出行
满意：客房舒适度，员工和服务
不满意：住宿条件和设施
Family visit
This hotel is pretty old and run down. The rooms are large and they have microwave, refrigerator, and coffee maker which are nice amenities. If you don't mind older and a little round won it's great and right in the ocean
2024 年 1 月入住 2 晚

10/10 超赞

Charity

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

6/10 一般

Heather

与家人出行
满意：客房舒适度，员工和服务
不满意：住宿条件和设施
We enjoy staying at the Shiloh hotel because of the price, but it is definitely showing its age. Pretty rough, but still the best view in town. The restaurant on the main floor has been closed for the last couple of years, which is kind of creepy when you walk by. There aren’t a lot of nicities at this place but again it’s all about the view. Oh, and the girl that checked us in was amazing. I think her name was Shelley.
2024 年 1 月入住 1 晚

8/10 还可以

Barbara

与配偶出行
满意：清洁度、员工和服务、服务设施
Because of the weather, the room was very cold, but we were not expecting snow! The views were amazing and it was convenient to everything. The pool was under remodel and the restaurant wasn't open.
2024 年 1 月入住 2 晚

4/10 很差

Richard

与配偶出行
Love the quietness. Doors stuck, card locks didn’t work on first room_had to move. Toilets still low seats. Chair leg broke.
2024 年 1 月入住 2 晚

10/10 超赞

marci

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was so quiet! Loved just skund of ocean. Room warm, and appointed with comfortable furniture and kitchen/ dining item so we could stzy in! The lack of people and stsying in bldg separate from check in was a little different. If i was on my own, as a women, i would feel uneasy about seeming lack of security . But there was no issues .
2024 年 1 月入住 1 晚

8/10 还可以

Jennifer

满意：清洁度、员工和服务、客房舒适度
Gorgeous view!
Our stay was really enjoyable as our room was in a convenient location, and we had an amazing view. The staff was friendly and accommodating. However, even though the hotel was very clean, it was in much need of fixing up. There was rust on the heater, the bathroom tile was cracked, the tub faucet was finicky, and the numbers were rubbed off of the thermostat, so we had to adjust the temperature by trial and error. All that said, those things didn't bother us, and it was such a treat to sit and drink our morning coffee while watching the waves come in.
2024 年 1 月入住 1 晚

6/10 一般

Leah

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
2023 年 12 月入住 1 晚

6/10 一般

Ron

不满意：住宿条件和设施，清洁度
2023 年 12 月入住 3 晚

10/10 超赞

Christian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and friendly staff, great price. Overall had a great stay
2023 年 12 月入住 2 晚

6/10 一般

June

团体旅客
满意：清洁度、员工和服务、客房舒适度
Weekend stay with friends.
Our room was clean, but the place needs a serious facelift and better pillows. We had friends that had odors in their rooms, thankfully, we did not.
2023 年 12 月入住 2 晚

2/10 糟糕

Andrew

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

2/10 糟糕

william

不满意：清洁度
2023 年 12 月入住 2 晚

10/10 超赞

Sheri

2023 年 12 月入住 2 晚