公寓客房, 2 間臥室, 露台, 海灣景 (Embarcadero Condo #225) | 船塢

恩巴爾卡德洛 公寓式客房酒店的評價

3.5 out of 5
恩巴爾卡德洛 公寓式客房酒店
1000 SE Bay Blvd. #225 Bldg E., Newport, OR

評價

6.8
10 分評分,優異;27 則評價中有 8 則" "
8 分評分,不錯;27 則評價中有 8 則" "
6 分評分,一般;27 則評價中有 4 則" "
4 分評分,欠佳;27 則評價中有 1 則" "
2 分評分,很差;27 則評價中有 6 則" "

8.0/10 

整潔度

7.8/10 

職員與服務

6.4/10 

設施服務

7.0/10 

住宿狀況

評價

8/10 不錯

真實旅客

伴侶同遊, 寵物同遊
讚好:整潔度、設施服務和住宿狀況
Beautiful bay view and pet friendly! We had a great stay here. Super cute inside and close to everything in town. I gave our stay 4 stars overall because we had a couple dirty towels. One suggestion to improve the stay would be better blinds or blackout curtains, the current blinds allowed all the light to come in and I was hoping to sleep past 6 AM. We will definitely be staying here again!
於 2021 年 5 月住了 2 晚
Vacasa Reviews Team 於 2021年5月11日的回應
Thank you for your review. We are glad you enjoyed your stay and we appreciate you letting us know there is room for improvement. We will follow up with our local team to address any areas of needed attention, and we hope to have another chance to impress you in the future!

2/10 很差

真實旅客

家人同遊, 多人同遊
不滿:整潔度、設施服務和住宿狀況
The room the was very outdated with broken items, stained carpet, dirty walls, rust in the freezer and the condo unit was being resided. Construction workers, loud equipment, and debris in walkway and around the unit.
於 2021 年 4 月住了 2 晚
Vacasa Reviews Team 於 2021年5月8日的回應
Our apologies that your experience in the home was not the pleasant and relaxing vacation we wish to facilitate for our guests. We have passed along your feedback to the local housekeeping staff and manager so they are aware of your comments, and can work to correct this for future guests. We appreciate your feedback as our guest’s comfort is very important to us. We look forward to having the opportunity to host you for a much more enjoyable stay.

4/10 欠佳

真實旅客

家人同遊
不滿:設施服務和住宿狀況
This property could use some updates for the prices they charge. The mattresses were the hardest and most uncomfortable Ive ever slept on at any hotel or rental. They give you (2) rolls of toilet paper so make sure to bring your own. No tv in the bedroom which is odd for the 21st century. I would have felt better paying 1/2 of what I was charged for what we got, compared to other places we have stayed.
於 2021 年 2 月住了 2 晚
Vacasa Reviews Team 於 2021年2月23日的回應
We understand that sleeping preferences vary widely and we are sorry to hear that the bed was not well-suited to your sleep preference. We will certainly keep your comments in mind when planning updates for the home. We regret any miscommunications regarding the supplies provided in the home prior to a guest's arrival; a starter pack of paper products and sundries is left for guest use. We encourage guests to plan on bringing any items they may need for the entirety of their stay. Thank you for sharing your feedback. We hope to have the opportunity to host you again, in the future, for a much more enjoyable stay.

2/10 很差

真實旅客

家人同遊
We tried to cancel because of the snow and ice storm. We live in WA state and couldn't even get out our driveway due to weather BUT The Embarcadero refused to work with us or let us change the dates on our reservation. They charged us for 3 nights that we couldn't possibly have made it there again due to weather....
於 2021 年 2 月住了 3 晚
Vacasa Reviews Team 於 2021年2月22日的回應
Hello, thank you for taking the time to leave a review. We apologize you were not able to make your stay. We do work with our guests to the best of our ability outside of our normal cancelation policy. We hope we have the chance to host you in the future!

2/10 很差

Mario

於 2020 年 3 月住了 2 晚
Vacasa Reviews Team 於 2020年5月11日的回應
Mario, we apologize for any difficulties there may have been during your visit. We would love to hear more from you so that we know how we can enhance the experience for our guests moving forward.

2/10 很差

真實旅客

讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
The property was in rough condition and there was black mold on the ocean side windows. We were not able to stay for our vacation because of the strong smell from the carpet powder that had been in the entire condo.
於 2020 年 3 月住了 3 晚
Vacasa Reviews Team 於 2020年4月11日的回應
We are sorry for the condition of the home during your stay. Please know that this is not standard for our homes. We will be sure that these items are addressed with the local staff. We hope to host you again soon.

10/10 優異

Peter

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great little place.
Great little place. My only issue was there was no coffee. Otherwise the location, view and other amenities were exceptional.
於 2020 年 3 月住了 2 晚
Vacasa Reviews Team 於 2020年4月11日的回應
Thank you for your feedback, Peter. We are pleased that you enjoyed your stay. We apologize for the lack of coffee in the home. We look forward to hosting you again soon.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice!
Great views and quiet seclusion!
於 2020 年 2 月住了 2 晚
Vacasa Reviews Team 於 2020年3月7日的回應
Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay. We look forward to hosting you again in the future!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 2 晚
Vacasa Reviews Team 於 2020年2月4日的回應
Thank you for rating your stay. We look forward to hosting you again in the near future!

6/10 一般

真實旅客

於 2019 年 11 月住了 2 晚
Vacasa Reviews Team 於 2019年11月30日的回應
Thank you for leaving a rating. We do apologize that there were issues during your stay. We do wish you would have contacted our 24/7 customer service so we could have attempted to address any issues. We do hope you will allow us to host you again in the future!

6/10 一般

Stephanie

不滿:整潔度和客房舒適度
於 2019 年 10 月住了 2 晚
Vacasa Reviews Team 於 2019年10月29日的回應
We hope you enjoyed your stay! We do have a 24/7 guest services team that can be reached at any time to help our guests in the home. Had we known about the issue we would have been able to help while you were in the home.

6/10 一般

William

讚好:整潔度
不滿:住宿狀況和客房舒適度
Worn furnishings and hot room.
Good location and clean for it’s age but upper floors have poor ventilation and no AC. The furnishings are worn and broken and unless you are allowed to inspect the room before rental I cannot recommend. I am sure there are good rooms as well but no way of telling until after you book a non refundable room.
於 2019 年 9 月住了 4 晚
Vacasa Reviews Team 於 2019年9月8日的回應
We are happy that you enjoyed the location of the home! We are sorry that the ventilation was not good for your stay. We hope that the fans in the home helped control the temperature of the home. We appreciate your feedback!

8/10 不錯

真實旅客

家人同遊
讚好:整潔度和住宿狀況
Loved the access to crab and boat fishing. Loved the big windows and view. It would have been nice if there was a outdoor hot tub on the property, coffee in the rooms, and paper plates for eating crab.
於 2019 年 8 月住了 2 晚
Vacasa Review Team 於 2019年8月8日的回應
We are happy to hear you enjoyed your stay. We will be sure to pass along your feedback to the local staff. We look forward to hosting you again soon!

10/10 優異

Tammie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was clean, well stocked with kitchen utensils and appliances, as well as bath towels and toiletries. The view was breathtaking and the location was ideal for our needs. Communication from the property manager was excellent!
於 2019 年 6 月住了 3 晚
Vacasa Reviews Team 於 2019年6月27日的回應
Thank you for taking the time to share your feedback, Tammie! We are so glad you enjoyed your stay and found our management team helpful and accommodating. We look forward to hosting you again!

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It had everything we needed. They thought of every detail and it was close to the stores
於 2019 年 5 月住了 4 晚
Vacasa Reviews Team 於 2019年6月9日的回應
We are so glad you enjoyed your stay! Thank you for taking the time to leave your positive feedback. We sincerely look forward to hosting you again soon!

8/10 不錯

Marion (Albany)

伴侶同遊, 寵物同遊
讚好:職員與服務、設施服務和住宿狀況
My favorite thing about the Embarcadero, was our view. It was absolutely beautiful. The spa was very nice. They have crab cookers, so we were able to cook our crab, which was great. The unit itself could have been a tad bit cleaner.
於 2019 年 5 月住了 2 晚
Vacasa Reviews Team 於 2019年5月19日的回應
Thank you so much for your feedback Marion. We apologize and have passed along your feedback to our local manager to ensure a thorough cleaning. We hope to host you again soon!

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
不滿:住宿狀況
Was given one bedroom and bath. Had booked 2 of each. Staff made the switch. Burner on stove not working and micro about 30 years old. Condo pretty well worn but comfortable. Door to deck open one morning, dead bolt defective we believe.
於 2019 年 5 月住了 4 晚
Vacasa Reviews Team 於 2019年5月15日的回應
Thank you for taking the time to share your feedback. We apologize for the issues you experienced during your stay. We encourage guests to contact our available 24/7 dedicated onsite staff should any assistance be needed, so that we have the opportunity to resolve matters at hand. We have arranged a maintenance visit to inspect the condo for any issues that may need repair. We hope you will give us an opportunity to host you again in the future!

8/10 不錯

Ashley

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great View
Other guests and their kids made the stay less pleasant. The room is comfortable and has all the amenities you need for a long weekend stay.
於 2019 年 4 月住了 4 晚
Vacasa Reviews Team 於 2019年5月5日的回應
Hi Ashley, we are glad to hear you enjoyed your stay! We apologize if any other guests made your stay any less pleasurable. We would have been happy to act on your behalf to mediate any issues had we been notified. We look forward to hosting you again soon!

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place had everything and more of what we expected. Upon arrival the door to the upstairs condo was left unlocked. We called and they came right away and locked it up. It was very comfortable and clean.
於 2019 年 4 月住了 5 晚
Vacasa Reviews Team 於 2019年4月23日的回應
Thank you for sharing your feedback! We are so glad this condo exceeded your expectations! We look forward to hosting you again for your next getaway!

10/10 優異

Debra

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful!
Beautiful view, beautiful place to spend time. Loved the private dock for crabbing. Had a great time there.
於 2019 年 3 月住了 3 晚
Vacasa Reviews Team 於 2019年3月14日的回應
Thank you for taking the time to provide us with this feedback Debra! We are glad to hear you enjoyed your stay with us and we hope to host you again soon.

8/10 不錯

真實旅客

於 2019 年 2 月住了 5 晚
Vacasa Reviews Team 於 2019年4月1日的回應
We are so glad you enjoyed your stay! Thank you for taking the time to leave your positive feedback. We sincerely look forward to hosting you again soon!

6/10 一般

Traveler

讚好:整潔度
不滿:設施服務和住宿狀況
View was great, kitchen tools was excellent and mostly very quiet until someone upstairs started playing the flute
於 2019 年 2 月住了 5 晚
Vacasa Reviews Team 於 2019年2月22日的回應
Thank you for taking the time to provide us with this feedback. We are glad to hear you enjoyed the beautiful view from this home. We look forward to hosting you again soon.

2/10 很差

真實旅客

不滿:設施服務和住宿狀況
於 2019 年 2 月住了 2 晚
Vacasa Reviews Team 於 2019年4月29日的回應
We appreciate and encourage guests to let us know of any questions or concerns that may arise in the home so that we make work to address and resolve them as soon as possible. If there is ever anything we can do to assist in making your next stay with us more pleasurable, do not hesitate to reach out. We would love to host you again!

2/10 很差

真實旅客

不滿:設施服務和住宿狀況
於 2019 年 2 月住了 2 晚
Vacasa Reviews Team 於 2019年4月29日的回應
We appreciate and encourage guests to let us know of any questions or concerns that may arise in the home so that we make work to address and resolve them as soon as possible. If there is ever anything we can do to assist in making your next stay with us more pleasurable, do not hesitate to reach out. We would love to host you again!

10/10 優異

Marla Jo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 3 晚
Vacasa Reviews Team 於 2019年2月21日的回應
Thank you for taking the time to provide this feedback! We look forward to hosting you again soon.

10/10 優異

Brittni

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect getaway
It was quiet and the view was breathtaking!
於 2019 年 1 月住了 2 晚
Vacasa Reviews Team 於 2019年1月31日的回應
Hi Brittni, we are so glad you enjoyed your stay! We appreciate your positive feedback and look forward to hosting you again soon!

8/10 不錯

真實旅客

讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
The personn at the front desk was very rude and not at all helpful
於 2019 年 1 月住了 3 晚
Vacasa Reviews Team 於 2019年1月16日的回應
We hope you enjoyed your stay! The front desk is not operated by Vacasa staff, but we strive to provide, friendly and accessible service to ensure all of our guests enjoy a comfortable stay in our homes. We look forward to hosting you again soon!