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Conrad Jiuzhaigou

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Luxury
5.0 star property
9.6

Exceptional

Elegance nestled in natural splendour

Surrounded by the serene beauty of Jiuzhai Valley National Park, this luxurious hotel features elegant architecture and lush gardens. Unwind at the tranquil spa, savour exquisite cuisine at two on-site restaurants, and stay active in the 24-hour gym.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is HK$1,698
HK$1,980 total
includes taxes & fees
8 Jun - 9 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 600 per pet, per stay, plus a one-off cleaning fee of CNY 600

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 10 kg per pet)

Pets cannot be left unattended

An off-lead area is available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 600.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for self-service breakfast: from approximately CNY 188 for adults and from CNY 188 for children
  • Pet fee: CNY 600 per pet, per stay plus a one-off CNY 600 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Conrad Jiuzhaigou pet-friendly?

Yes, this resort allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of CNY 600 per pet, per stay. A cleaning fee of CNY 600 also applies. Service animals are exempt from fees.

How much does it cost to stay at Conrad Jiuzhaigou?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Conrad Jiuzhaigou on 8 Jun 2026 start from HK$1,698, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Conrad Jiuzhaigou?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Conrad Jiuzhaigou?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Conrad Jiuzhaigou located?

Situated in the mountains, this luxury resort is steps from Jiuzhai Valley National Park and within 9 mi (15 km) of Zharu Temple and Shuzheng Village. Ganhaizi National Forest Park is 12.2 mi (19.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.4

Cleanliness

9.4

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 21 out of 25 reviews
Rating 8 - Good. 3 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in the middle of plenty of things to do. The room was perfect and we were close to the restaurant for breakfast. We could easily get a car to go anywhere in the area. The Tibetan influence of the area was very engaging. There is a restaurant near there that serves a yak stew that is the best. The pics are from local places. The staff was the most curious and helpful people I have encountered.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
We had a truly amazing time there. We enjoyed the peace and nice mountain view and air while in the hotel. What's better is it's right next to the Luneng town centre where it's easy to find restaurants and activities in the evening. Hotel staff were all great!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Weng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, tranquil, quite and restful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

DHILLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts in China. Amazing hospitality and very friendly staff. Definitely recommend to all. Thank you again to all staff and management.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent views with tranquility

Beautiful hotel with best mountain views. Quiet and nice ambient environment
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities
The property was nice and in a nice area for exploring. The staff didn’t really speak any English which made certain aspects challenging, but overall a nice place to stay.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay at a lovely property

Loved our stay here. We traveled as a family of 8 ranging from age 7 to 75. It was off peak season though during the Christmas holidays so the hotel offered some holiday attractions despite having wound down for the off peak season. The restaurant situation was a little more limited bc of the off peak season.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

AURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time. Special mention to Sophie, Vincent and Darcy for their commitment and kindness. Kind regards Liliana and Nicolás.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two nights at a premium double bed room with the mountain view here on top of the tour into the gorgeous national park. The staff are friendly and the room is very clean, I like their breakfast buffet with the combination of American style and traditional Sichuanese food (fried dough stick with soy milk are my most favorite). I went to the gym every morning, the only minor question I had there was at the shower place, since I had no clue to turn the lights on while out of staffing hours. The traffic is convenient, you may call taxi or DiDi to send you to the main township or into the most beautiful township valley called Zhongzha, it costs 25RMB on one way. Overall it was a great experience in my lifetime. Especially I'm a native Sichuanese, moved to the US long time ago and came back to visit Jiuzhai again after 25 years.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jianwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sik Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Pei Szu

Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sin Yi

Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kachi Kaki

Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

rabia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

lam

Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Chiqiang

Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

WAI TONG

Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

KWOK WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023