All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Bacon? The breakfast was lacking. Over all a good stay. Central air unit was a little noisy
Rebecca
Stayed 1 night in May 2024
Response from victor on 20 May 2024
I am sorry to hear that you did not enjoy the complimentary breakfast includes everything from Cornflakes, cheerios, Special K with strawberries, oatmeal, three varieties of yogurts, chocolate milk, skim milk, whole milk, plain yogurt with 9 condiments, either bananas, apples or pears, strawberry topping, scones or Cheddar biscuit, apple or blueberry muffins, either bacon, sausage, omelets, waffles, quiche, soufflé, wheat bagel, plain bagel cinnamon bagel, wheat bread, whole grain bread, boiled eggs, and a variety of sauces as well as coffee 4 variety of teas and 24 hour coffee and teas as well.
Good Morning. I was sorry to hear that you stated our complimentary breakfast which includes everything from Cornflakes, cheerios, Special K with strawberries, oatmeal, three varieties of yogurts, chocolate milk, skim milk, whole milk, plain yogurt with 9 condiments, either bananas, apples or pears, strawberry topping, scones or Cheddar biscuit, apple or blueberry muffins, either bacon, sausage, omelets, waffles, quiche, soufflé, wheat bagel, plain bagel cinnamon bagel, wheat bread, whole grain bread, boiled eggs, and a variety of sauces as well as coffee 4 variety of teas and 24 hour coffee and teas as well was the same everyday.
Laundry washer can not be used for the simple reason that no maintenance is available to empty out the filled up coin holder. Same kind of food is served for breakfast everyday.
Janice
Stayed 3 nights in Mar 2024
Response from victor on 11 Mar 2024
I am sorry to hear as we did check the machines and they are working fine. The proteins are changed daily on the select continental breakfast. Thank you for the feedback.
10/10 Excellent
zoubida
Travelled with family
10 Mar 2024
Very nice, friendly staff, very clean with a very good breakfast included. Close to the falls. Spacious room, and good amenities including washer and drier. They could just digitize perhaps their use instead of coins.
zoubida
Stayed 3 nights in Mar 2024
Response from victor on 11 Mar 2024
Thank you for staying with us and enjoying your time and the wonderful comments as we hope to see you again soon.
Nice hotel for the price. Very clean. Conveniently located. Within walking distance of the casino. The breakfast was very good. The coffee was horrible.
Keith
Stayed 1 night in Feb 2024
Response from victor on 10 Feb 2024
Thank you for choosing to stay with us at the Fairfield by Marriott. I am sorry to hear that you did not enjoy our coffee. Next time I would be happy to assist you with a fresh cup of coffee. Thank you
8/10 Good
DHANUSHKODI
Travelled with family, Travelled with family and small children
I said for 2 nights and no one is cleaning snow from the parking lots. I asked for a baby crib and the property manager gave me in the front desk only, I have to take that to the room and set it up. No room service before 3 days that's the rule they fallow.
Ashish
Stayed 2 nights in Jan 2024
Response from victor on 27 Jan 2024
Good MorningThank you for staying with us at the Fairfield by Marriott. I am sorry hear about the snow as during that time there were travel bands throughout that prevent private plows from servicing until the band is lifted. Our rooms are serviced every other day for your convenience. Thank you again
10/10 Excellent
Santhi
Travelled with family, Travelled with family and small children, Travelled with partner
I founded many hairs in the bathroom and shower floor.
Kelly
Stayed 2 nights in Dec 2023
Response from victor on 9 Jan 2024
I am so sorry to hear about stay and the issues with the hair as we will address this with the team. Thank you
6/10 Okay
JANET
Travelled with partner
1 Jan 2024
Liked: Staff & service
What i didnt like is finding out that 6 days after my checkout, the 20$ room security fee had not been refunded and was still posted to my credit card. I find this very disappointing.
The breakfast was nice to have and they have lots to choose from, but they could have changed it up from day to day. The staff was nice and the rooms were clean. I would stay there again because the price was hard to beat and the other amenities they offer.
Joseph
Stayed 2 nights in Dec 2023
Response from victor on 28 Dec 2023
Thank you for enjoying your time with us and we hope you choose to stay again.
This property was good for ever aspect your looking for! Only thing we didnt get to do was go in the pool! Its supposed to be 84 but with glass windows that dont help alot to keep the heat in!
LoriAnn
Stayed 4 nights in Nov 2023
Response from victor on 5 Dec 2023
Thank you for staying with us and enjoying your time. I apologize that you did not get to enjoy the heated pool hopefully we can see you again soon!
8/10 Good
Rodney
30 Nov 2023
Rodney
Stayed 1 night in Nov 2023
Response from victor on 20 Dec 2023
Thank you for staying with us and we are glad to hear that you enjoyed your time with us. We hope to see you again soon!
It was hard to find the local number for the hotel we came in on the day that the Rainbow Bridge was closed. The shower curtain had 17 black mole spots on it we told the front desk on Thursday morning about it and they didn't take it down until Friday. No one cleaned the room Friday or Saturday no clean towels were offered and no one at the front desk you have to ring a bell and then still wait 10 minutes for someone to come out of the office. Rooms are dated and in need of upgrades and new furniture the fold up suitcase stand fell over twice with our suit case on it and no one near it.
Pamela
Stayed 4 nights in Nov 2023
Response from victor on 28 Nov 2023
Thank you for staying with us and sorry to hear about the your stay. We did service your room during the evening when there was an issue in the room. Both beds were changed on the morning of Thursday. The housekeeper did change the curtain as well as did a refresh in the room with making the bed and replenishing the towels on Friday as well. Sorry to hear about the delayed response on the bell as our team works all areas of the hotel behind the scenes and appreciate the patience as we do you when our guests are at the desk.