The breakfast was, hands down, the BEST part of our two night stay! Best free breakfast we have had yet! Including a wide variety of items and REAL eggs! HOWEVER, the property, other than the breakfast area and front lobby, was dirty. Our hallway had trash on the floor the whole time, even after the cleaning crew came through. While our room appeared clean, I discovered after my shower the first night that the floor, while it had been swept, had not been mopped! I stepped out of the shower with freshly clean feet, walked around the room and stepped back in the shower only to find the water below my feet dirty! The next morning, I asked the desk to have our room thoroughly cleaned AND mopped. We returned 5 hours later, 3pm, to find no one had cleaned our room. I went back to the front desk, explained the issue with the floor for a second time, requesting again that our room be cleaned AND mopped. We left for another two hours only to find that NOTHING had been done to our room at all! At this point we were too tired to deal with it any further.
Additionally, the hotel had been renovated to include only vinyl flooring and no carpets. The problem is that there is NO insulation between the floors and little in the walls. All day and all night, we heard “stomping” from the room above. What we finally figured out is the lack of insulation AND carpeting simply created constant noise with every step.
A fabulous free breakfast does NOT make up for a dirty, poorly run facility.