I reserved a room months in advance. When I arrived the person at reception told me that there was a small problem and I needed to pay an additional 43.65 Euros. I was very tired, they spoke in French and I’m not sure I understood exactly why, but the general gist was that they thought they had not received enough money in advance, Because I was very tired and I didn’t know where else to go, I paid the money but obviously wasn’t happy. A second, lesser issue was that the only realistic parking option was to pay extra for overnight parking in an underground parking lot nearby.
When I got home I contacted Expedia about the unexpected additional charge. After 4-5 exchanges of emails over a couple of weeks, providing them with the receipt, etc., they asked me for my bank account details so that I could be refunded by the hotel. However they then said that for security reasons, they could not forward that information to the hotel, and they suggested that I call the hotel directly. This would have involved expensive calls from the US, plus trying to negotiate in French with the very people who had decided that I owed them extra money. I gave up at this point. The biggest problem with this experience is that it has undermined my confidence in booking through Expedia.