Veliko Tarnovo Nicopolis ad Istrum Hotels

"No towels, had to go and look for them. Poor variety in breakfast. Got an upgrade on the room, which was very large"

"Great location! Legacy hotel with mixture of new and old. "

"Oh man, this place is REALLY outdated. I understand keeping things original for that old-world charm but this took it too far. The floors were very uneven with boards sticking up. The beds were very creaky with very thin mattresses. The bathroom sink was laughably small and the bathroom was a small square with the shower being in the middle of the bathroom so it gets everything else in the bathroom wet. I would not recommend. "

"Generally good but a terribly small bathroom. Location is a long walk from the main attractions around the city."

"The staff was so bad. They need to change the staff at the front desk. They are the face of the hotel that customers get first impression of the hotel"

"Great location for walking into town. Older property, but spotlessly clean. The bathroom was the shower, in that it drained to the middle, which was different, but a good use of available space. Linens were older but adequate. No coffee/tea or other in-room amenities. Friendly and helpful staff."

"Beautiful mountain setting. Relaxed. Charming village nearby. Loved hanging out on our balcony!"

"Arrived hereoretty late and nobody picked up the phone to let us in. Eventually tracked down someone and they said it was full. I showed the reservation and they said they did not do third part bookings They saw that the price I paid was noticeably lower than thir rates and laughed in my face and left me to go fend for myself and find another spot last minute. "