"I booked 2 nights 3 rooms with my family. But no car park was provided. I spend 2000 yen per night for parking my car with 3 mins distance. The staff always said car park was full when it was 4pm. Check in time was 3pm. But I observed that some car park slots were used by non resident. And I even found that a free car park ticket was passed to other people when his car was left the car park. I don't know if there was corruption or abuse element in using the carpark. But I was disappointed as I booked the hotel because it had car park parking overnight."
"I recently stayed at the Fuji Marriott Hotel Lake Yamanaka and overall had a very pleasant experience. The hotel is nestled in a beautiful location near Lake Yamanaka, surrounded by nature and offering a peaceful atmosphere that’s perfect for a relaxing getaway. The room was clean, spacious, and well-appointed, and the service from the staff was consistently courteous and professional.
However, the one major downside was the breakfast system. Breakfast is included in my reservation, but I was surprised to find that guests are required to book a specific time slot in advance. Unfortunately, I checked in later in the evening, and by then, all the convenient breakfast slots were already taken. This left me with either a very late option or none at all—neither of which worked for me, as I had an early departure the next morning.
It's quite inconvenient, especially for travelers who need to leave early and would reasonably expect to make use of the included breakfast. I ultimately had to skip it altogether, which was disappointing. I hope the hotel considers offering more flexible breakfast arrangements in the future, or at least provides some form of alternative (like a takeaway option) for guests in similar situations.
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"The service staff in the hotel are very friendly,they will explain anything you want in detail and help you to solve
The location is good,you can walk to the Otsuki JR station after the breakfast,and go to visit Mount Fuji,any scenic spots will be arrived soon~"