2/10 糟糕
Brandi,Virginia Beach
与配偶出行
2025 年 7 月 23 日
The “manager” is an absolute nightmare! Do not go here. I made a 2 week reservation for what was going to be at least a 3 month stay. We arrived with my mother-in-laws following us in their Yukon with all our stuff as we only have a Jeep. This was at the advertised 3:00pm check-in time. She rudely told us it would be 10 minutes for housekeeping to finish the room. We waited outside. Upon completion of said 10 minutes we went back in to harshly be told it would be an additional hour since she forgot a woman was there before us. I tried to politely explain we had people with us that had all our stuff in their car that couldn’t stay that long and she went off on us. When my husband kindly asked her not to speak to us that way she told us she wasn’t taking our reservation. Then and trying to find a last minute place to live wasn’t bad enough after that horrifying experience, she had the audacity to charge my card for one night’s stay too! If you read the reviews for this location, this manager is a living nightmare!! Avoid at all costs!!!
Brandi
2025 年 7 月入住 14 晚