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关于坎顿万怡酒店的点评

3 out of 5
坎顿万怡酒店
4375 Metro Cir Nw, North Canton, OH

点评

8.4

很好

10 分 - 超赞。399 条好评，共有 822 条点评" "
8 分 - 还可以。268 条好评，共有 822 条点评" "
6 分 - 一般。88 条好评，共有 822 条点评" "
4 分 - 很差。37 条好评，共有 822 条点评" "
2 分 - 糟糕。30 条好评，共有 822 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.0/10

服务设施

8.6/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Wayne

GooD
2024 年 5 月入住 1 晚

10/10 超赞

LindaEllen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly and able to answer all my questions. Beds extremely comfy- fell asleep in 5 minutes! Little touch ups needed here and there but clean and tidy. Breakfast at the hotel only restaurant was fresh and fantastic!
2024 年 5 月入住 1 晚
Elizabeth 于 2024年05月13日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Robert

2024 年 4 月入住 1 晚

10/10 超赞

Louise

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent location and a clean room. Would stay here again.
2024 年 4 月入住 1 晚
Elizabeth 于 2024年05月13日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Doug

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenience
2024 年 4 月入住 1 晚
Elizabeth 于 2024年04月23日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Jodi

满意：清洁度、员工和服务、住宿条件和设施
Great Hotel lobby and nice staff.
2024 年 4 月入住 1 晚
Elizabeth 于 2024年04月15日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Angel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Elizabeth 于 2024年04月15日 的回复
Thank you for staying with us and thank you for your review!

6/10 一般

Michelle

与家人出行
满意：住宿条件和设施，清洁度
不满意：服务设施
Quiet and clean - pool and whirlpool are clean but dated and tile around pool is not texturized so it is dangerous when wet. Fun evening activities in the lobby like puzzles, pool table, and wooden connect four. Brekfast is not included and on site pay breakfast is very overpriced. In room coffee only that was weak at best w
2024 年 4 月入住 1 晚
Elizabeth 于 2024年04月8日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to give us another chance when your travels bring you back to the area.

10/10 超赞

Corry

满意：清洁度
2024 年 3 月入住 1 晚
Elizabeth 于 2024年03月26日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Crystal

满意：住宿条件和设施
Fantastic stay in a fantastic facility.
2024 年 3 月入住 2 晚
Elizabeth 于 2024年03月26日 的回复
Thank you for staying with us and thank you for your review!

2/10 糟糕

Rhonda

与家人出行
When we checked in we were told they had no rooms available so we had to get a different hotel.
2024 年 3 月入住 1 晚
Elizabeth 于 2024年04月5日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to give us another chance when your travels bring you back to the area.

10/10 超赞

Travis

2024 年 3 月入住 1 晚
Elizabeth 于 2024年04月8日 的回复
Thank you for staying with us and thank you for taking the time to leave us a review!

6/10 一般

Michele

与家人出行
满意：员工和服务
hard bro navigate, elevators od and small, no lotion in bath. otherwise was good!
2024 年 3 月入住 2 晚
Elizabeth 于 2024年03月26日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to give us another chance when your travels bring you back to the area.

8/10 还可以

Deanna

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean and friendly staff
2023 年 12 月入住 1 晚
Elizabeth 于 2024年03月7日 的回复
Thank you for staying with us, we are glad you enjoyed your stay!

6/10 一般

Theodore

与家人出行
The bar didn't open until 5 pm and they hardly had any choices. The pool area was full of clumps of hair.
2024 年 2 月入住 1 晚
Elizabeth 于 2024年03月26日 的回复
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to give us another chance when your travels bring you back to the area.

10/10 超赞

Cynthia

满意：员工和服务，清洁度
I love it
2023 年 12 月入住 2 晚
Elizabeth 于 2024年03月7日 的回复
Thank you for staying with us, we are glad you enjoyed your stay!

10/10 超赞

Jason

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fairfield is great!
Most comfortable stay in a long time.
2024 年 2 月入住 2 晚
Elizabeth 于 2024年03月7日 的回复
Thank you for staying with us, we are glad you enjoyed your stay!

10/10 超赞

Michael，Columbus

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Showing it's age, but good staff, clean, and comfortable.
2024 年 1 月入住 1 晚
Elizabeth 于 2024年01月29日 的回复
Thank you for staying with us, and thank you for your review!

2/10 糟糕

Holly

2024 年 1 月入住 2 晚

6/10 一般

Kyle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great disappointment
The thermostats do not work and the system is so loud you can’t hear each other talking, then it’s cold hot cold hot all night. If you book through Expedia and pay for the breakfast you won’t get it. The bistro is not open Friday nights for some reason. Any door closing within 50 yards of you will shake your room all night. People running up and down the halls yelling all night. We thought this was an upscale place but it is no better than a motel 6.
2024 年 1 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
GREAT HOTEL
The hotel itself is great. The rooms were spotless. The lobby was beautiful and one of the best around for families. LeAnn at the front desk was very kind and helpful. My only complaint has nothing to do with the hotel. The children in the hot tub were not being supervised by parents. I only come for the hot tub and bad parents ruined this stay. I just wish that security would make sure these unruly kids are not ruining a stay for others. Teens were just rude and stayed in the hot tub so long. Young kids should not be in this hot tub so long anyway. Toddlers were coming and going. If a parent was with them they were at a table talking and not watching their kids.The same kids kept taking towel after towel. Teens were laying in the hallway blocking the hall and did not move. They were ridiculous. LACK OF PARENTING AND DISRESPECTFUL KIDS ARE THE ONLY PROBLEM ON BUSY DAYS. Great hotel!
2023 年 12 月入住 1 晚

6/10 一般

Katie

2023 年 11 月入住 1 晚

6/10 一般

Carol

与家人出行
满意：员工和服务
It was fare
The didn't have trash bags in the trash cans or trash bags in the one trash can that was in the room, the heat didn't work, the bathroom door was broken and also the pull out bed the mattress was very dirty looking
2023 年 11 月入住 1 晚

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice peopl
2023 年 10 月入住 2 晚
Elizabeth 于 2023年11月6日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Karen

2023 年 10 月入住 1 晚

10/10 超赞

Lori

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Elizabeth 于 2023年10月25日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Patricia

2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月25日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

daniel，Springboro

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable bed clean room extra friendly staff
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月25日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Kristie

2023 年 10 月入住 1 晚

8/10 还可以

Dawn

满意：住宿条件和设施，服务设施
Everything was satisfactory
2023 年 9 月入住 1 晚
Elizabeth 于 2023年10月20日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Ann

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月20日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Maggie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月25日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Lauren

与家人出行
满意：住宿条件和设施，员工和服务
Nice stay
The lady at the front desk was so nice, helpful, and friendly! The pool was nice. Room was good except we found a used Kleenex in a drawer which kind of put a dirty feel to the whole room then. I wish there was a better breakfast option.
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月20日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Jennifer

2023 年 10 月入住 3 晚
Elizabeth 于 2023年11月1日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Jana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The pool and hot tub were nice. The lobby was nice and all was clean and updated.
2023 年 10 月入住 2 晚
Elizabeth 于 2023年10月20日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Megan

与家人出行
满意：员工和服务
Eric was very efficient with getting us home safely from our event while we were in town.
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月20日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Megan

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was nice and the rooms were clean!
2023 年 10 月入住 1 晚
Elizabeth 于 2023年10月20日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Fedah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Such a really nice hotel front desk is very friendly
2023 年 9 月入住 4 晚
Elizabeth 于 2023年09月17日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

Brandon

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
Elizabeth 于 2023年09月17日 的回复
Thank you for staying with us and thank you for your review!

6/10 一般

Bassem

商务旅客
不满意：住宿条件和设施，清洁度
2023 年 9 月入住 7 晚

6/10 一般

Larry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Patricia

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff were very friendly and accommodating. The house keeping staff were very good as well. The rooms were clean and so was the motel. I will stay here again.
2023 年 8 月入住 2 晚
Elizabeth 于 2023年09月17日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Elizabeth 于 2023年10月20日 的回复
Thank you for staying with us and thank you for your review!

10/10 超赞

George

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Elizabeth 于 2023年09月17日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Daniel

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
The stay was excellent. Like many hotels now, they do not clean up room unless you ask them to at the front desk. Which is absolutely fine because the front desk was amazing! Very helpful anytime we needed sheets changed, coffee, or more towels. Very convenient, near everything including belden village mall and hall of fame. Love the big screen t.v. in the room as well( smart tv)
2023 年 8 月入住 1 晚

10/10 超赞

Christine

2023 年 8 月入住 1 晚
Elizabeth 于 2023年09月17日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Douglas

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
What I didn't like was the hot tub didn't work, it was extremely hot in the hallway, and I checked into my room with missing items.
2023 年 7 月入住 3 晚

4/10 很差

Robert

满意：员工和服务
不满意：住宿条件和设施
2023 年 7 月入住 2 晚

8/10 还可以

Tanya

2023 年 7 月入住 2 晚
Elizabeth 于 2023年07月20日 的回复
Thank you for staying with us and thank you for your review!

8/10 还可以

Michael

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great place to stay as you have everything around you to shop/eat Only complaint was the AC was loud when sleeping- and no free breakfast- had to pay and even that was not the greatest. Should have went out for breakfast and got my own.
2023 年 7 月入住 1 晚