Terrible experience. Front of house staff were positive but then the room wasn't clean. Dirty pillow cases and a roach on the ground. When I asked for a refund, five mins after i arrived, they refused.
Meaghen
2025 年 6 月入住 1 晚
4/10 很差
Portia,Rancho Mirage
与家人出行
2025 年 6 月 23 日
不满意:清洁度、服务设施、住宿条件和设施
I walked into the room (around 11pm) and stepped in something sticky and black on the floor. I went to the front desk and asked me for a mop to clean it. I drove 9 hours that day and did not expect to have to clean my own room.
In the morning, I went down for breakfast There was a dead (thankfully) roach by the counter near the food. Someone also tried to steal our car off of the tow dolly overnight.
Portia
2025 年 6 月入住 1 晚
8/10 还可以
Samantha
与配偶出行, 团体旅客
2025 年 6 月 9 日
满意:住宿条件和设施,员工和服务
不满意:服务设施,清洁度
Good for a quick night stay. Booked because it mentioned a pool, but the pool is out of service. The air wasnt as cold, but it was fine for the night. Overall it was a good stay. OH! There is a deposit of $50 USD. Its refundable, but it would have been nice to know
Samantha
2025 年 6 月入住 1 晚
4/10 很差
Mae
2025 年 5 月 25 日
Mae
2025 年 5 月入住 2 晚
8/10 还可以
Dorene
带宠物出行, 与配偶出行
2025 年 5 月 21 日
满意:员工和服务,清洁度
Property was good, but keys didn't work for outside doors after dark so we had to walk around. No Internet until 8pm
Dorene
2025 年 5 月入住 1 晚
6/10 一般
CAROLYN
2025 年 3 月 29 日
CAROLYN
2025 年 3 月入住 2 晚
2/10 糟糕
Brad
与家人出行
2025 年 3 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Found bugs in the room we had I will not stay at a quality in. Again
Brad
2025 年 3 月入住 2 晚
2/10 糟糕
Francisco
2025 年 3 月 20 日
Francisco
2025 年 3 月入住 1 晚
8/10 还可以
Kenneth
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One Night
I didn't know what to expect because of the area but was very pleased with my stay and the condition of the hotel and my room. There was a loud group of youngsters across the hall up at 2am but I didn't report it.
Kenneth
2025 年 3 月入住 1 晚
10/10 超赞
Madison
2025 年 3 月 8 日
满意:清洁度、员工和服务、服务设施
Great staff clean
Madison
2025 年 3 月入住 1 晚
6/10 一般
Ahmad
与家人出行
2025 年 3 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施
i was told my deposit would be sent back to me. i have been waiting.
Ahmad
2025 年 2 月入住 1 晚
4/10 很差
ERNEST
商务旅客
2025 年 3 月 2 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Dirty
ERNEST
2025 年 3 月入住 1 晚
10/10 超赞
Gary
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gary
2025 年 2 月入住 1 晚
8/10 还可以
Khiem
商务旅客
2025 年 2 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Very clean and quiet.
Khiem
2024 年 10 月入住 2 晚
2/10 糟糕
Rosetta
与家人出行
2025 年 2 月 1 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel room was no clean at all. Given towel with stains, and when asked for new towels we received more stained towels. The mirror in the restroom was cracked, the sheets had holes in them, and the headboard was falling apart. We also found lighters and used needles in the drawer. The staff did not seem to have a care about our concerns when mentioned. Would not recommend.
Rosetta
2025 年 1 月入住 1 晚
10/10 超赞
John
2025 年 1 月 25 日
满意:员工和服务,清洁度
John
2025 年 1 月入住 2 晚
4/10 很差
Eden
2025 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Eden
2024 年 12 月入住 1 晚
10/10 超赞
james
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
james
2024 年 12 月入住 1 晚
10/10 超赞
Alexis
2024 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
10/10 recommend
Alexis
2024 年 12 月入住 1 晚
4/10 很差
Tesa
2024 年 11 月 29 日
不满意:清洁度、员工和服务、住宿条件和设施
Property manager was very nasty. Refused our room and refund