Search Pensions in North West England

"The doors on the room had no safety latch or dead bolt "

"Great central hotel, very relaxed. A nice touch was welcome drinks in the lounge at 6pm. Room very comfortable- loved our time in Liverpool"

"Perfect location for what I needed"

"The air conditioning wasn’t working in my room so it was an uncomfortable stay. Very friendly staff though"

"Good"

"Very enjoyable stay with my 2 cats as we was visiting The Supreme cat show in Liverpool the following day. The room was pretty warm and could do with Air con. But all in all a comfortable stay."

"I had a really good time. Really nice hotel."

"A tale of two halves…. Beech Hill & Spa Windermere Terrace and views = outstanding. Walk down to sit by the lake = very nice indeed. Deco and furnishings = very nice. Parking = free - nice - can become overcrowded very quickly. Staff = nice, they try hard. Spa = indoors is nice if a little small. Outdoors not available due to refurb. They try to blame you Expedia for not telling me. Refurbishing/upgrade = not an expert, but it’s looking like will not be ready for the summer season (shame). Food = the chef(s) tries hard but management greed means that he/they are unjustifiably under pressure to explain the menu price tag. Breakfast good and reasonably priced. Room = tasteful (thanks for the upgrade) with great views, but let down by dirt on walls and mouldy curtains - no controlled temperature heating is either on or off. Bathroom = basic and mouldy, does the job but not a place to spend time in. Water pressure = excellent. In-room tea/coffee = nice 750ml bottle of water = £5.95 unacceptable (and I live in London) then £0.98 for lime & soda. I’m sure there is a balance somewhere. You have clear aspirations to become a 5 star hotel and you probably will once the refurbishment is finished. In the meantime you are neither here nor there. On balance, I will/would return, but will wait until the new rooms, outdoor pool and jacuzzi are ready. If the premium is justified, then I’m sure the experience has the potential to be phenomenal. Your other hotels treated me better."

"Food and rooms nice. All gym and spa area closed off without any notice "