Northern Australia Romantic Hotel

"Friendly staff and good breakfast, but the hotel is pretty worn down. We were intially given a room which was very dirty with dirty windows, crumbs on the floor, rusty extra bed, dusty fridge door and very dirty coffee table. After complaining to the reception, the gentleman rebooked us to another room which was much better than the first but still had mouldy grouts in the bathroom, dirty coffee table and sticky carpet in addition to scratched bedside table and the main table. We gave up changing rooms as it was only one night. Hotel does not meet expectation of a four star hotel and from what we saw hardly meets a three star hotel standards. Unfortunately very disappointing."

"The room had some maintenance issues. The toilet was clogged when we arrived, and the electric kettle was broken, which was quite disappointing for a stay at this price point"

"The staff were very friendly, and the location and pool was great. However, the soundproofing was terrible, and I could hear the noise from a party next door all night, which made it very uncomfortable"

"The bed was very comfortable, the room was very quite and comfortable and the pool, sauna area lovely. The staff were excellent. Thank you for a great stay. "

"The pool is beautiful, unfortuanely it was a bit windy, but you cannot control the weather. Great facilities, including a pool bar, plenty of lounges around the pool. The hotel is in a terrific location and I highly recommend booking a room with a water and mountainview. A beautiful location for a getaway"

"Nice enough hotel but not 5 star. It is very tired and needs a renovation. The decor has been updated but everything else is very dated. Staff were all friendly and helpful. Hotel is in a great location on the marina. Room was clean and beds comfortable."

"On arrival expecting a quick check in after completing the online check in prior to arrival, there was only one staff member working at the desk assisting another guest. Their check in took a considerable amount of time and despite at least 3 different staff walking past and disappearing into the back office, not one person acknowledged me or offered to assist. We had housekeeping knocking on our door despite having the do not disturb sign up, she had mixed our room up with a guest who had checked out. We attempted to have breakfast at the restaurant but despite many unoccupied tables, they all had dirty dishes that had not been cleared. Attention to detail needed. "

"Staff made beautiful corners on the toilet paper but forgot to make the bed "

"The hotel was very clean and the staff were super helpful! Had an amazing time at the hotel with some amazing ocean views"