北馬里亞納群島高爾夫酒店

「Capital hotel was not great at all. Their amenities showed they had a pool, gym and other hood and refreshing places to go to, so I booked it. I went there.. they said pool is at the other hotel they own and we would have to tell them if we want to go there every.single.time. That was so inconvenient, so we said maybe whatever, we won’t use it I guess. Next was the room.. we walk in, and it smells old and musky.. I started coughing. Bed is a bit hard, I was tired and we chose to ignore it saying...

「ネット上に一回払ったのに、チェックインのときにもう一度払ってもらった... スタッフの間のコミュニケーションも足りないみたいで、同じことを何回も説明した。接客改善に力を入れてほしいなぁ...」

「1. apartment only not a hotel 2. good environment in that place 3. no transportation close with apartment 4. 」

「房間小,但位置好」

「Close to a chinese store with most fruit selling there in this Island. Comfy bed. Small balcony can hang washed clothes. As it’s Fiesta sister hotel, we can call free shuttle bus to Fiesta and enjoy spa service.」

「Staff are kind and helpful. Food in the supermarket was good. Room was clean, but the mattress was not so comfortable and a thicker blanket could do a better job. It is too rigid to check-in only after 3, otherwise additional fee would be charged.」