Salinas Northridge Mall Hotels

"Overall, the properties great we just had an issue with our AC in the room which was fixed promptly"

"Excellent "

"Clean room "

"Amazing view clean rooms great staff "

"The room shown in pictures did not match the room given to me. Also AC was not working and had to wait one hour and switch between rooms in middle of night. Horrible experience"

"Got here with clear expectations of an “in”. The main issue was the plumbing was kind of loud, so when other rooms are showering, you can hear it in the middle of the night. "

"Staff was not the nicest. Rooms are small and barely cleaned "

"The AC unit leaked all over our personal items (to include my wallet) on the first night. It also didn’t put out any cool air. The fridge froze all of our babies milk, my wife’s expensive medication, and other food. Both beds were very uncomfortable and left us sore the next day. When I talked with the staff the next morning, they sent a maintenance team to “fix” the AC and refrigerator. When we came back from to our room we found that it was leaking even more and they switched out the fridge with one that had mold in it. We were moved to a new room that they ensured us don’t have any of these issues. However, the AC unit didn’t work at all. It was hot and humid in our room with no cool air. They sent maintenance to this room to fix the issue, while we waited for three hours. The issue was never resolved and the room was still hot. We ended up leaving and driving 3hours home instead of trying to suffer through another sleepless night. "

"This hotel installed portable AC and it is a little noisy. Also, our room has partial view of the sand/beach, but it also means facing the highway 1 & street. It’s noisy due to loud traffic. We’re on the second floor and the people on the 3rd floor have kids running around, it’s super loud. The hotel wall is still thin so it’s very easy to hear noises. We booked 3 nights for our anniversary at this hotel. We drove 6.5 hours to the hotel, feeling exhausted but we couldn’t close our eyes due to the noisy tenants above us. We asked the front desk for help and see if we can move to a different room but they said they don’t have any other room available. I am a light sleeper and I couldn’t sleep for 2 night straight. Due to lack of sleep, I couldn’t function normally and skipped all the fun activities that we planned for our vacation. Thus, we decided to cut our vacation short and check out the very next morning after our second night. We didn’t get refund for our 3rd night but at least we got some rest at home. We visited Monterey several times but we never experienced loud noises in a hotel like this trip. "