"To be honest the Casino was fun
......
I hadn't been a guest at the hotel until last night and ......
Im not very impressed.
They wont allow you to charge food to your room.
The food options are lacking...
I also did not really enjoy that.I wasn't able to call down to the restaurant and have someone bring it up to my room for me...
Honestly, you would think that a hotel that prides themselves on people literally blowing their money in their casino would amp up their customer servicee."
"The rooms were excellent. The staff was excellent everything clean people are so nice up there. We will be back in another month and already booked a room in Stamford, Connecticut at that location thank the staff and thank you for all the good service."
"Looking forward to staying again! Such a charming, old feel. Clean as they could be with the renovations. The outdoor heated pool was a fantastic treat after a day of skiing, wouldve loved a hot tub as well but made the best out of it! Great place!"
"Horrible stay, staff harassed us the entire time, had to do “ mandatory” 3 day cleaning when no one else heard of it. And they haven’t been back since "