2/10 糟糕
K
与家人及幼儿出行
2025 年 7 月 31 日
The room keys shut off every 2-3 days. We were staying 9 nights so needed to go down to the front desk to get them re-programmed. As we were coming back late at night, this was extremely inconvenient. There was no parking in the front of the building so we needed to park in the back of the building and walk all the way around. Again, being very inconvenient and especially late at night in an area that was not well lit etc. The first room they put us in just filled with ants. They needed to move us and the second room as well. We finally settled into a third room, but it did not have a kitchenette that we paid for. The maide staff only serviced the room one time when we were there. Each day we would have to go down to the front desk to get clean towels and then empty our own . I was extremely unhappy with the customer service I received.
K
2025 年 7 月入住 8 晚