After I made the booking via Expedia, I got a welcome email from the hotel in French but the dates of my stay they mentioned where wrong (July 2019). I contacted them to rectify the dates and number of but they did not answer. I asked a colleague from the conference to check with the hotel and after I sent 2 email, the replied.
Secondly, I asked for a low pilow and an electric but I never go them. I aked one of the receptionists to give me a ride to the airport like other guests but she refused telling me that they do not have trips to the airport although there was plent of time in-between the trips they were having.
Thridly, the restaurant staff were very good. They offered me free Mauritanian tea. But when I ordered lunch upon my arrival they were very slow. They took a lot of time to prepare and bring me the food. Despite that, the food was delicious.
Reima
2024 年 4 月入住 4 晚
10/10 超赞
Alvaro
商务旅客
2024年02月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gran hotel
Muy buen hotel con un buen desayuno y muy limpio. El personal es atento y amable y la piscina está realmente impoluta. El menú para comer o cenar es también variado y barato
Alvaro
2024 年 2 月入住 3 晚
10/10 超赞
Sidi Ali
2024年02月8日
Sidi Ali
2024 年 2 月入住 3 晚
8/10 还可以
Andres
2024年01月27日
Andres
2024 年 1 月入住 1 晚
2/10 糟糕
Mohamed
2023年12月16日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Reserved the room, and the room was given to someone else. The hotel did not want to accommodate me to the same room told me that it was too difficult to kick someone out in the room that I’ve already paid for it.
Mohamed
2023 年 12 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2023年12月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 12 月入住 3 晚
8/10 还可以
ABDOULAYE N GUILLA
2023年12月11日
满意:清洁度、员工和服务、住宿条件和设施
ABDOULAYE N GUILLA
2023 年 12 月入住 3 晚
8/10 还可以
Adam
团体旅客
2023年11月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was given a room that hadn't been cleaned yet, so I had to change rooms. The hotel is nice, clean, good breakfast and in a good location. A very nice Paul restaurant is a mere 100 meters from the hotel. What I did not like was my bed. The mattress was very poor and needed to be replaced.
Adam
2023 年 11 月入住 2 晚
10/10 超赞
Tiguide
商务旅客
2023年02月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Très Bonn séjour, très propre. Personnel très agréable. Idéalement situé.