We've been staying at the Palace for the last 10 years and have gotten to know and love the staff and facilities well. We were anxious to see the recent renovations. We loved the 2 extra pools, and the bathrooms at beach were a plus. The coffee stand in the lobby was a nice idea, as was the bar. The new seating was much needed. However, with these new additions, the once quiet lobby is now a very busy and noisy place to be. Sadly, we felt the grand entrance to the resort had lost its regal feel. Thankfully, the beautiful stained glass ceiling is still there but with the upgrades, it seems a bit out of place. We don't feel the Elite Club is an asset to the resort. A big disappointment for us was the buffet. It didn't flow, it had too many feeding stations. We spent a lot of time walking back and forth and it was often very congested. There were fewer choices and they often ran out of items like fruit. Breakfast had the usual items and was good. I found it difficult to find much to eat at lunch and dinner. I have an allergy to shrimp and a large percentage of the dishes had shrimp in them. Salmon and tilapia wasn't always offered. The upgraded rooms were nice and the walk-in shower was an improvement. Something alarming happened in the large pool. Someone had an "accident" and it was obvious there was no protocol in place to deal with it. This was troubling. Sadly, we're unsure if we will go back again next year.