6/10 一般
celina
与家人出行, 团体旅客
2024年05月30日
不满意:服务设施
The area to the beach is beautiful! The hotel is a bit on the outdated side and the staff isn't very attentive. The hotel was packed and so many people were really drunk and would constantly throw up in the pool on multiple different days. Which would then force the pool to close for the day. We were not allowed to play music in any of the pools on our bluetooth speaker. No room service, only one 24 hour spot that had the stale/days old sandwiches. Repeat on all food items. We ate outside of the resort on most days. They said we would have access to the other Rui resorts but were denied access when trying to go.
celina
2024 年 5 月入住 7 晚