It is disturbing to need to ask repeatedly for hand towels and bath towels when there were none in the suite. Similarly the remote for one of the air conditioners did not work. The one phone in the suite did not have contact instructions for anything. The drain in the shower/bath did not pop up and was not fixed during my stay.
真实旅客
2024 年 1 月入住 3 晚
4/10 很差
Ali
2023年12月10日
Ali
2023 年 12 月入住 2 晚
6/10 一般
Gregory
2023年09月3日
满意:员工和服务
不满意:住宿条件和设施,清洁度
We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing
Gregory
2023 年 8 月入住 6 晚
8/10 还可以
Karin
团体旅客
2023年07月23日
满意:清洁度、员工和服务、住宿条件和设施
Had a pretty decent 2 nights stay.
Karin
2023 年 7 月入住 2 晚
4/10 很差
Dansuren
2023年06月26日
不满意:住宿条件和设施,清洁度
Dansuren
2023 年 6 月入住 3 晚
10/10 超赞
Galina
2023年04月17日
Galina
2023 年 4 月入住 1 晚
8/10 还可以
Maxine
与家人出行
2022年10月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants
Maxine
2022 年 9 月入住 6 晚
6/10 一般
Joshua
与配偶出行
2022年08月28日
满意:员工和服务
不满意:住宿条件和设施
The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.
Joshua
2022 年 8 月入住 6 晚
2/10 糟糕
真实旅客
与家人出行
2022年04月12日
不满意:住宿条件和设施,员工和服务
Not worth
Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS.