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关于塔莱海滩别墅酒店的点评

4.5 out of 5
塔莱海滩别墅酒店
Private Road. 5078 Capt Cook Highway, Oak Beach, QLD

点评

9.4

绝佳

10 分 - 超赞。406 条好评，共有 552 条点评" "
8 分 - 还可以。118 条好评，共有 552 条点评" "
6 分 - 一般。22 条好评，共有 552 条点评" "
4 分 - 很差。6 条好评，共有 552 条点评" "
2 分 - 糟糕。0 条好评，共有 552 条点评" "

9.4/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Marian

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Superb rainforest setting. Attentive staff. Good food.
2024 年 4 月入住 4 晚

10/10 超赞

Hollee

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location is wonderful, just south of Port Douglas. Right in the bush! Right in nature! Great facilities, bungalow up to date and luxurious.
2024 年 4 月入住 4 晚

10/10 超赞

Barclay，Spokane

满意：清洁度、员工和服务、住宿条件和设施
Great resort, no weaknesses
2024 年 2 月入住 5 晚

10/10 超赞

Sarah，Bishops Stortford

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely unique location for a peaceful break. It was useful to have a taxi service into Port Douglas several times a day. Would recommend the hotel
2023 年 10 月入住 2 晚

10/10 超赞

Mary，Austin

满意：清洁度、员工和服务、住宿条件和设施
Beautiful property and beach. Great staff, delicious breakfast and dinners, onsite birding & nature .
2023 年 10 月入住 3 晚

10/10 超赞

Nadine

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Paradise
Always amazing to stay here
2023 年 10 月入住 1 晚

10/10 超赞

Brynne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My partner and I had an amazing time! We loved walking around the property and exploring the trails. You just can’t beat having a private beach and your own private little sanctuary amongst the trees. Truly spectacular. The staff were extremely kind and attentive. We had Ray as our waiter both times we dined at the restaurant for dinner and he was great. While the menu is limited, everything was delicious. I will say that if you are looking for a pristine resort with immediate pool side service, this may not be the place for you. It is a long walk from the beach to get a cold beer! But if you like the silence of nature and people that appreciate it…then this place certainly is worth a visit.
2023 年 10 月入住 2 晚

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚

10/10 超赞

Mika

2023 年 9 月入住 1 晚

10/10 超赞

Bowie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful setting, fantastic staffs, love the wallabies and birds!!!
2023 年 8 月入住 3 晚

10/10 超赞

Izabella

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quiet, relaxing, loved the coconut odyssey, the butterfly walk, scampering around the headland at low tide..so much more to enjoy here in better weather too!
2023 年 8 月入住 5 晚

10/10 超赞

PAUL

2023 年 7 月入住 1 晚

8/10 还可以

Grant

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great facility and accommodation. Staff extremely helpful and friendly. Restaurant has exceptional views but a new chef has a limited menu and doesn’t really accommodate vegetarians or vegans. Hopefully that will change in the future.
2023 年 6 月入住 6 晚

10/10 超赞

Bruce

2023 年 2 月入住 9 晚

10/10 超赞

Toby

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a great time also our engagement almost got spilt due to the older lady at the front desk when we checked in. Lucky my parents wasn’t listening to what she said… Overall we loved thala and will be back. Thanks for the great experience!

6/10 一般

Melissa

与配偶出行
满意：住宿条件和设施，清洁度
The property was beautiful and well maintained. Our room was super comfortable, quiet, private, fabulous. We enjoyed exploring the main pool, which was very nice. Unfortunately, we did have several complaints. The first is that while the staff was polite, they weren't friendly. Additionally, the bar staff was more than willing to bring our first set of drinks to us in the pool, but they never came back to see if we wanted more. Also, when we were sitting in the lounge area, they again never came to see if we wanted another drink, instead, we had to walk up to the bar to get refills. The food options were lacking (though we knew that going into it). The breakfast buffet was great, but dinner options were very limited. The biggest complaint, however, was that there is no beverage/snack service on the beach. They do have a facility there, but apparently its only for "special occasions." Not sure if they realize all of the money they're missing out on by not having service on the beach. Overall, Thala was what we were looking for, but I'd say they are more of a 3-star resort rather than a 5-star. If they want to be a 5-star resort, they need to up their commitment to service.

10/10 超赞

Eshan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing place to stay at. Friendly staff and very accommodating
2022 年 9 月入住 2 晚

10/10 超赞

Virginie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the best hotels I have ever stayed (definitely in my top 3)! I absolutely adored my stay at Thala Beach. Everything looks absolutely beautiful and I loved to be surrounded by nature. I just could not get enough of the magical view from the restaurant especially at sunset while having dinner... so romantic. The food was really good and so were the cocktails. The staff is absolutely fantastic, always smiling and so professional and helpful, a delight, I felt really welcome! This hotel is so special, loved everything about it, the decoration (colonial style), the atmosphere, the wildlife, the pool, the walks, the trails, the private beach. It is the perfect place to stay to disconnect (no wifi in the bungalows) and reset and you can do so much on site and when you feel like exploring, it is perfectly located, only 15 minutes drive from Port Douglas. They have also a nice gifts shop where you can also buy some products such as sun lotion, mosquito spray, toothpaste, snacks etc... I will definitely come back as this is such a unique place.
2022 年 8 月入住 6 晚

10/10 超赞

Narelle

2022 年 7 月入住 1 晚

10/10 超赞

David

2022 年 6 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Serenity Now
Very special property - very private, serene and remote with easy access via shuttle to Port Douglas should you desire a bit more action. Recommend going in the hotter months as the property is shaded by lush foliage offering the opportunity to remain outdoors whilst the temperatures are high.
2022 年 6 月入住 2 晚

10/10 超赞

tracie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 6 月入住 2 晚

8/10 还可以

Genevieve

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was sparkling clean and quiet. We enjoyed exploring the two beautiful beaches. Having breakfast with that spectacular view was wonderful. I would like to see bathroom products that were made in Australia and in refillable dispenses rather than products made in China in throwaway plastic.
2022 年 6 月入住 5 晚

10/10 超赞

Joanne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Love it love it love it
2022 年 5 月入住 1 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing - service was impeccable
Amazing - service was impeccable
2022 年 5 月入住 1 晚

8/10 还可以

Arvind

与家人及幼儿出行
满意：员工和服务、服务设施、住宿条件和设施
Good base to explore Port Douglas and further north. Cottages spread around sprawling and hilly property; which means walking to reception and restaurant can be tricky. Very friendly buggy service available.
2022 年 4 月入住 3 晚

10/10 超赞

Adhi

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing and unique stay at the property. Love the walks at the private access beach , amazing view . Dinner was delicious with great view .
2022 年 4 月入住 2 晚

10/10 超赞

Tim

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Highly recommended. This is a true eco-resort with wonderful aspect, layout and views. You are literally surrounded by natural beauty. The individual bungalows are amazing - we had a Coral Sea Room which had a spectacular view from the balcony. Staff were very friendly and service oriented and the beach picnic was a highlight.
2022 年 4 月入住 3 晚

10/10 超赞

Ebony

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful place for a romantic retreat. The bungalow was roomy with beautiful views. The staff were lovely and very helpful throughout the stay. Will definitely be returning soon.
2022 年 4 月入住 3 晚

10/10 超赞

Jessica

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were what made this trip stand out. Especially Sophia at reception Could recommend enough
2022 年 3 月入住 3 晚

8/10 还可以

Vanessa

2022 年 1 月入住 3 晚

10/10 超赞

Liyun

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay, the staff were all so amazing!
2021 年 12 月入住 6 晚

8/10 还可以

Dennis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great set up with great service
2021 年 8 月入住 2 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Stunning views of the ocean and beautiful wildlife.
2021 年 7 月入住 6 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A resort but nestled in a natural environment
2021 年 7 月入住 6 晚

6/10 一般

真实旅客

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The beach and the buggy service was fantastic. Unfortunately the room, bathroom and toilets were old and grimy and not what a 5 star hotel should be. The landscape and location were lovely. A refurbishment is well overdue. This is highlighted by the roof in the reception caving in during our stay.
2021 年 6 月入住 6 晚

8/10 还可以

Sam

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful place
Overall this was a really lovely place. The staff were very busy probably due to the limited access to Australia. Although very expensive (which we knew) the food was very nice; breakfast should be included in the price. The different activities that the hotel provided were enjoyable.
2021 年 6 月入住 4 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 6 月入住 3 晚

6/10 一般

真实旅客

与配偶出行
满意：员工和服务
If you want an experience staying in a timber hut surrounded by bush it is good but I think it is overpriced. The restaurant is very good
2021 年 5 月入住 2 晚

6/10 一般

Zoltan

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Some issues in room, fan wasn’t working in bathroom, hole in the wall in the bathroom, missing item in minibar (was rectified after spoken to reception). The bed could be better, not too comfortable. Spa wasn’t working. A beautiful place but a bit let down by the lack of maintenance.
2021 年 4 月入住 1 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best Eco resort in port Douglas
Excellent hotel for a getaway. Eco nature reserve if you want to get in touch with nature. Comfortable accommodation. Good staff. Delicious food .
2021 年 4 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
A true eco resort with lots of wildlife around which was delightful.
2021 年 3 月入住 6 晚

10/10 超赞

lindsay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 9 月入住 1 晚
Johan 于 2020年09月29日 的回复
Dear Lindsay Lovely to hear you enjoyed your stay! looking forward to welcoming you back at Thala soon! Regards Johan

10/10 超赞

Matt

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 9 月入住 1 晚
Johan 于 2020年09月14日 的回复
Dear Matt Thank you for the lovely feedback. We look forward to welcoming you back at Thala! Regards Johan

10/10 超赞

Legianti，Sydney

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved everything about this place!! People are genuinely lovely and very helpful, food was great, my room was very clean and beautiful, facilities were great (shame I didn't have time to use the pools). The private beach is really stunning too. 2 nights were not enough. I would definitely stay again the next time in in Cairns.
2020 年 8 月入住 2 晚
Johan 于 2020年08月11日 的回复
Thank you for the lovely feedback! Looking forward to welcoming you back at Thala! Regards Johan

10/10 超赞

Simone

2020 年 8 月入住 2 晚
Johan 于 2020年09月14日 的回复
Dear Simone Thank you for the lovely feedback. We look forward to welcoming you back in paradise soon! Regards Johan

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 4 晚
Johan 于 2020年08月4日 的回复
We are glad you enjoyed your recent stay at Thala! Looking forward to welcoming you back in paradise! Regards Johan

4/10 很差

Mary T

与家人出行
满意：员工和服务，清洁度
不满意：客房舒适度，住宿条件和设施
2020 年 3 月入住 2 晚
Johan 于 2020年03月17日 的回复
Dear Mary I am sorry to see that your expectations were not met during your recent stay. We trust you enjoyed the rest of your stay in Australia. Regards Johan

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is exceptional! The open air lobby gives you a great vibe from the start. The view from the restaurant is stunning. Love the natural pool with rocks and waterfalls.But the best is the private beach. Breathtaking!
2020 年 2 月入住 4 晚
Johan 于 2020年03月17日 的回复
Dear Sir/madam Lovely to hear you enjoyed your recent stay with us at Thala! We look forward to welcoming you back! Regards Johan