"Staff was very nice and the location/view was great. Only critique is the property is very tired looking and the lift was broken, which I can understand but it looked like it had been for some time."
"No parking to speak of. The lift, or elevator was down with a sign saying it was out of commission due to "preventive maintenance." This is B.S., preventive maintenence includes cleaning and/or lubricating parts and usually takes less than an hour. The elevator had been down for several weeks. Everything about this hotel was old and worn-out. Will not stay there again."
"Room was nice and efficient. Having a small kitchen was a plus. Location is next door to the ferry terminal for those visiting the islands, and paid parking was very convenient. The only negative was the shower, which seemed to have only two settings: ice cold and scalding! But we made do ...."
"The property was nice but felt like any little “extra” came at a cost. Hot Tub? You had to pay per person for 30 minutes. Have not seen that before. No laundry facilities as advertised and cake in drawing room was added to invoice on check out. Nice property but be aware of extras. "
"Lovely staff. Warm and welcoming place. Very clean. a bit dated, moldy windows and a moldy spot on the ceiling. Would stay here again. Perfect location for those traveling by train."
"Beautiful hotel, helpful and attentive staff, incredible views. The breakfast was lovely and the restaurant was one of the best we tried in town. Would definitely go back."
"Pier rooms offer affordable accommodation in Oban. The room was small but spotless and had everything I needed. There was an issue not getting my email with entry instructions but with a phone call this was quickly resolved. Done the job for a couple of nights. Only staff interaction was on the phone but the people who clean and make up the rooms do a very good job. "