The condo (unit 1604) has an incredible view. The location is quieter, yet close to restaurants, coffee, and is right on the beach! The unit itself is just a bit outdated but looks like it’s progressively being updated (nice kitchen). The parking garage and facilities takes some time to figure out how to navigate, making it a bit less user friendly/functional (no strolling directly to your car from the door) but once you figure it out it is manageable.
Unfortunately, when we got to the unit, we found less than sanitary conditions with the mattress of the pull out sofa and pillows. Two pillows were stained with blood. Someone obviously had nosebleeds but instead of being thrown away, they were placed back into the closet to be used again. The sofa (pullout) mattress had a brown substance underneath it. Also, the directions from housekeeping were to keep the mattress pads on all beds and only strip the sheets to be washed when we left. I found it unsanitary that the mattress pads were not washed considering body fluids, dirt etc can go through the sheets.
I expressed my dissatisfaction with Vacasa management. Gryffin was extremely kind and professional. Mary Ellen and Autumn (managers) were also incredible and worked to rectify the situation to our satisfaction.
Honestly, this was more of an issue with housekeeping than with Vacasa or the condo unit itself. I truly believe that moving forward you will not have the same issues that we did, now that they are aware.
This is a perfect unit for four individuals. However, it does have two pull outs that will fit an additional four people.
Once again, I would like to thank Gryffin, Mary Ellen, and Autumn for their professionalism.