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关于哈里森大厅酒店的点评

2 out of 5
哈里森大厅酒店
1409 Atlantic Ave., Ocean City, MD

点评

7.2

还可以

10 分 - 超赞。245 条好评，共有 1001 条点评" "
8 分 - 还可以。318 条好评，共有 1001 条点评" "
6 分 - 一般。236 条好评，共有 1001 条点评" "
4 分 - 很差。127 条好评，共有 1001 条点评" "
2 分 - 糟糕。75 条好评，共有 1001 条点评" "

7.0/10

清洁度

7.8/10

员工和服务

6.8/10

服务设施

6.4/10

住宿条件和设施

7.0/10

环保

点评

4/10 很差

Kenneth

与配偶出行
不满意：服务设施
Didnt like waiting an hour for our room to be ready and didnt like broken bed.
2024 年 4 月入住 2 晚
Guest Services 于 2024年04月30日 的回复
We would like to extend our apologies for failing in our effort to provide a relaxing stay. We are working to provide quality in both service and accommodations and are sorry your expectations were not met during your stay

8/10 还可以

Samantha

与配偶出行
满意：员工和服务
Perfect for our little couples weekend away. Narrow corridors and small elecator how ever the ppl are so nice you forget about shortly after. Would recommend and would stay again.
2024 年 4 月入住 2 晚
Guest Services 于 2024年04月30日 的回复
Thank you for staying with us. We hope to see you again soon.

2/10 糟糕

Angela

与家人出行
不满意：住宿条件和设施，清洁度
The photos that show the rooms are false, holes and humidity in the ceiling of the room, terrible damp smell, empty shower gel, holes in the bathroom wall, horrible construction noise in the morning, pillows with a damp smell, I booked for two nights and I only stayed for one, it is the worst experience I have ever had, a nightmare, I felt unsafe, I do not recommend this hotel.
2024 年 4 月入住 2 晚
Guest Services 于 2024年04月29日 的回复
On behalf of our entire team, I would like to apologize for failing to meet yourexpectations. The satisfaction of our guests is important to us and we will be using yourfeedback in making improvements to ensure we offer a relaxing experience for ourguests in the future.

10/10 超赞

Samantha

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚

10/10 超赞

Andrew

2023 年 10 月入住 1 晚

8/10 还可以

Jaqueline

满意：住宿条件和设施
2023 年 9 月入住 2 晚
Guest Services 于 2023年11月9日 的回复
Thank you for staying with us. We hope to see you again next year.

8/10 还可以

Wendy

满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 2 晚
Guest Services 于 2023年11月9日 的回复
Thank you for staying with us. We hope to see you again next year.

4/10 很差

Dean

不满意：住宿条件和设施，清洁度
Do thing like the pictures very small
2023 年 7 月入住 3 晚
Guest Services 于 2023年10月30日 的回复
On behalf of our entire team, I would like to apologize for failing to meet your expectations. The satisfaction of our guests is important to us.

8/10 还可以

Bryant

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Guest Services 于 2023年10月27日 的回复
Thank you for staying with us.

4/10 很差

Tammy

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Was book for 2nights only stay 1 door knob to the room was wobbly the shower door fell off while i was in and the shower head wet the ceiling more then me the s.ell in the room was horrible and it didn't smell like cleaning products
2023 年 10 月入住 2 晚
Guest Services 于 2023年10月27日 的回复
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

10/10 超赞

Roy

满意：清洁度、员工和服务、住宿条件和设施
Best place to stay on the beach
2023 年 10 月入住 1 晚
Guest Services 于 2023年10月27日 的回复
Thank you for staying with us. We hope to see you again next year.

10/10 超赞

janet

2023 年 6 月入住 6 晚
Guest Services 于 2023年10月27日 的回复
Thank you for staying with us. We hope to see you again next year.

8/10 还可以

Dawn

团体旅客
满意：员工和服务
Convenient for boardwalk, rooms were very small, but ok if you didn’t spend much time in them, no room to move around in the bathroom
2023 年 10 月入住 3 晚
Guest Services 于 2023年10月27日 的回复
Thank you for staying with us. We hope to see you again next year.

10/10 超赞

Stephen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Location, Great Time
Harrison Hall has a great location right on the boardwalk at 15th street. My wife and I went for the weekend and this is our first stay there. The building and rooms are a little older and smaller. With two people we pretty much took up all of the space in the room itself and bathroom. That was perfect for us and lined up well with the price. My wife described it as "cozy". Tea and coffee are available in the lobby, soda machines and a restaurant downstairs. I enjoyed our stay and the view from the lobby and deck is just as pretty as the pictures. We will definitely be staying here again in the future.
2023 年 10 月入住 2 晚
Guest Services 于 2023年10月18日 的回复
Thank you for staying with us. We look forward in seeing you in 2024!

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Close to everything, on the beach, nice front porch, friendly staff, good setting and affordable.
2023 年 10 月入住 3 晚
Guest Services 于 2023年10月18日 的回复
Thank you for staying with us. We hope to see you again in 2024.

10/10 超赞

Jackie

团体旅客
I love the style of this hotel. It was clean and quiet.
2023 年 10 月入住 2 晚
Guest Services 于 2023年10月18日 的回复
Thank you for staying with us. We hope to see you again in 2024.

10/10 超赞

luis

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Uno de los mejores lugares en donde se puede quedar
2023 年 10 月入住 3 晚
Guest Services 于 2023年10月21日 的回复
Thank you for staying with us. We hope to see you again next year.

10/10 超赞

Megan

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Guest Services 于 2023年10月18日 的回复
Thank you for staying with us. We hope to see you again in 2024.

8/10 还可以

Andrew

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚
Guest Services 于 2023年10月18日 的回复
Thank you for staying with us.

6/10 一般

Nathalie

满意：员工和服务
不满意：客房舒适度，清洁度
Honest but fair.
While the price is very good the staff in morning very young needs to be more professional and confident. Staff to staff discussions in or outside the counter or across from it shouldn’t the only front of customers. The room also should have pics about how crowded it really is for 2 people and there’s no closet space. I also need to add my “non” smoking room was a smoke room and the entire hotel seemed a historic smoke type of stay. Do something to help me believe your smoke-fee means something. The last item is the handlers for soap and body wash kept falling it’s not hard to fix get a good 3M heavy strip or double sided tape it very scary how it can fall on me suddenly but lucky it didn’t. Loved the bid dresser and kindness of older folk in reception. The entry could use better instructions to it because it really cool outside entry design.
2023 年 10 月入住 2 晚
Guest Services 于 2023年10月21日 的回复
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

2/10 糟糕

Kyle M

团体旅客
不满意：清洁度、住宿条件和设施、客房舒适度
We immediately checked out due to the mold and brown marks on the wall.
2023 年 10 月入住 1 晚
Guest Services 于 2023年10月30日 的回复
On behalf of our entire team, I would like to apologize for failing to meet your expectations. The satisfaction of our guests is important to us.

8/10 还可以

Terry

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚
Guest Services 于 2023年10月14日 的回复
Thank you for staying with us.

8/10 还可以

Elizabeth

满意：清洁度、员工和服务、客房舒适度
Quaint
A quaint place for a stay on the beach. No frills but the relaxing on the deck with the ocean view was great.
2023 年 10 月入住 1 晚
Guest Services 于 2023年10月13日 的回复
Thank you for staying with us. We hope to see you again soon.

10/10 超赞

Kimberly

2023 年 10 月入住 2 晚
Guest Services 于 2023年10月11日 的回复
Thank you for staying with us. Wen hope to see you again soon.

2/10 糟糕

sunshine

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff was nice, that was the only nice thing about this hotel. The walls, carpet, and furniture upon entering the lobby was filthy. It smelled damp, like mildew. We checked in and immediately found another place to stay because the room was disgusting. Damp/dirty carpets, stained furniture and the shower had grime around the entire thing. After multiple attempts to get a refund the hotel still refused so we ended up paying for 2 hotels.
2023 年 9 月入住 4 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Guest Services 于 2023年10月13日 的回复
Thank you for staying with us. We hope to see you again soon.

8/10 还可以

Paul

满意：员工和服务，清洁度
不满意：住宿条件和设施
Old but good
The staff was very friendly and worked hard at cleaning the hotel. It is just an old place right on the ocean. Nothing fancy, carpets worn and sand on the windows (to be expected). Location and view were wonderful. Love the porch and rocking chair.
2023 年 9 月入住 4 晚
Guest Services 于 2023年10月4日 的回复
Thank you for staying with us. We hope to see you again soon.

8/10 还可以

Amanda

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect for us!
Our stay was as pleasant. As long as you remember that this is a very old hotel and aren't expecting a 5-star experience, yours will be, too.
2023 年 9 月入住 3 晚
Guest Services 于 2023年10月4日 的回复
Thank you for staying with us. We hope to see you again soon.

8/10 还可以

Debbie

满意：客房舒适度，员工和服务
2023 年 9 月入住 3 晚
Guest Services 于 2023年10月4日 的回复
Thank you for staying with us.

8/10 还可以

Mackenzie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view, staff were very friendly, an overall great stay
2023 年 9 月入住 4 晚
Guest Services 于 2023年10月4日 的回复
Thank you for staying with us. We hope to see you again soon.

6/10 一般

Karen

与家人出行
满意：员工和服务
The rooms are very small and could use an update. The front porch is nice with rocking chairs and a beautiful ocean view of the ocean. The location is excellent. You walk right on to the boardwalk on 15th. There are restaurants and shops within steps from the hotel
2023 年 9 月入住 2 晚
Guest Services 于 2023年10月4日 的回复
Thank you for staying with us.

10/10 超赞

Shannon

2023 年 9 月入住 3 晚
Guest Services 于 2023年11月9日 的回复
Thank you for staying with us. We hope you again next year.

10/10 超赞

Alden

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved being on the boardwalk and the cozy front porch facing the Ocean. However there was no where to hang any wet clothes or towels, except for on the bathroom door and still there were only 2 spots for that. My wife and I had a great stay and will be returning, hopefully with a better room.
2023 年 9 月入住 2 晚
Guest Services 于 2023年09月30日 的回复
Thank you for staying with us. We hope to see you again soon.

10/10 超赞

Tammy

满意：服务设施
Love everything 💞
2023 年 9 月入住 2 晚
Guest Services 于 2023年09月30日 的回复
Thank you for staying with us. We hope to see you again soon.

4/10 很差

Ron

2023 年 9 月入住 4 晚
Guest Services 于 2023年11月9日 的回复
Thank you for staying with us.

8/10 还可以

Kim

满意：员工和服务，清洁度
2023 年 9 月入住 2 晚
Guest Services 于 2023年09月30日 的回复
Thank you for staying with us. We hope to see you again soon.

4/10 很差

Kathy

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
We checked in and checked out within the hour. We did not realize it was Bike Week. Loud and left us feeling unsafe. Someone in the elevator told us he couldn't sleep for the snoring next door. Property needs serious updating. Threadbare and raveled carpeting. We had to park two blocks away. Very uncomfortable about leaving our car unattended. Staff was friendly and indicated we could probably get a refund from 3rd party booking agent. Hotel denied refund when contacted by agent.
2023 年 9 月入住 1 晚

6/10 一般

Patrick

不满意：住宿条件和设施，清洁度
Let's start with the favorable—great location right on the boardwalk at 15th St. The downside is that my room 314 was both a mess and a challenge for me. The bathroom was the real issue. A toilet set in a space so small that someone my size/6`-2" 240, could barely fit in the space. This is, of course, a built-in issue with no real solution. However, the bathroom doorknob with no screws holding it together, and the plate around the water handle in the shower with no screws holding it in place, allowing it to flop around. The dirty, grimy toilet seat and the bent, damaged towel bar. These are all cheap, easy fixes and should be done immediately. The only reason for these issues to exist that I can see is the willful disregard of the people staying there.
2023 年 9 月入住 3 晚
Guest Services 于 2023年09月30日 的回复
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

4/10 很差

Paula

与配偶出行
不满意：服务设施
Staff very helpful, professional and respectful. The pictures on the website is very deceiving. Not what was expected.
2023 年 9 月入住 3 晚
Guest Services 于 2023年09月30日 的回复
Thank you for staying with us.

8/10 还可以

Susanne

满意：员工和服务、住宿条件和设施、客房舒适度
Good value for the price. Great staff. We loved sitting with a morning coffee on the veranda overlooking the sunrise on the ocean.
2023 年 9 月入住 1 晚
Guest Services 于 2023年09月30日 的回复
Thank you for staying with us. We hope to see you again soon.

4/10 很差

Michelle

满意：员工和服务
不满意：住宿条件和设施
On the board walk. Old hotel. Small elevator. Can be loud. Doesn’t look like it has been updated since the 1960s. Shower reminds me of a cruise ship shower.
2023 年 8 月入住 2 晚
Guest Services 于 2023年09月30日 的回复
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay.

8/10 还可以

Andrew，Selma

满意：员工和服务，清洁度
Nice location but time for some updates like new mattresses!!! Was a little lumpy
2023 年 9 月入住 3 晚
Guest Services 于 2023年09月30日 的回复
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay.

4/10 很差

Samantha

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Mold on curtains, smelled very musty upon entering room, carpet was filthy.
2023 年 9 月入住 3 晚
Guest Services 于 2023年09月30日 的回复
I don't ever like to hear how we've fallen short during a guest's stay but appreciate any constructive criticism that helps us to improve every guest’s stay. Your comments will be passed on to the department heads for review and improvement where possible.

4/10 很差

lisa

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Place is falling apart,pictures are miss leading!!!!
2023 年 9 月入住 2 晚
Guest Services 于 2023年09月14日 的回复
We don't ever like to hear how we've fallen short during a guest's stay but we appreciate any constructive criticism that helps us to improve every guest’s stay.

6/10 一般

Yasmin，Baltimore

2023 年 9 月入住 2 晚

4/10 很差

Brett

不满意：清洁度
2023 年 9 月入住 1 晚
Guest Services 于 2023年09月13日 的回复
Thank you for staying with us.

6/10 一般

真实旅客

不满意：员工和服务
Wouldn’t stay there again.
It was average at best. Room was small as well as the bathroom. Shower was small with lousy water pressure. Service staff at front desk seem to enjoy not being available when you go there but do enjoy the couch in lobby. Front porch seating and being on the Boardwalk were the best option they have.
2023 年 9 月入住 3 晚
Guest Services 于 2023年09月13日 的回复
We don't ever like to hear how we've fallen short during a guest's stay but we appreciate any constructive criticism that helps us to improve every guest’s stay.

10/10 超赞

Troy

与配偶出行
满意：员工和服务，清洁度
I love the rocking chairs on the porch. The staff is very friendly and its location is terrific.
2023 年 9 月入住 5 晚
Guest Services 于 2023年09月13日 的回复
Thank you for staying with us. We hope to see you again soon.

8/10 还可以

Courtney

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice stay
2023 年 9 月入住 2 晚
Guest Services 于 2023年11月9日 的回复
Thank you for staying with us. We hope to see you again next year.

10/10 超赞

Richard，VA

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚
Guest Services 于 2023年09月10日 的回复
Thank you for staying with us. We hope to see you again soon.