Thank you so much for taking the time to leave us a review - every review is very valuable.The entire team and I lookforward to welcoming you back at Hilton Odawara Resort & Spa and meanwhile if we can assist you with anything do not hesitate to contact us.
10/10 超赞
Wai Kong Albert
团体旅客
2023年05月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wai Kong Albert
2023 年 5 月入住 1 晚
Hilton Odawara Resort & Spa 于 2024年01月12日 的回复
Thank you so much for taking the time to leave us a review - every review is very valuable.The entire team and I lookforward to welcoming you back at Hilton Odawara Resort & Spa and meanwhile if we can assist you with anything do not hesitate to contact us.
8/10 还可以
Kam Man
2023年04月7日
Kam Man
2023 年 4 月入住 1 晚
Hilton Odawara Resort & Spa 于 2024年01月12日 的回复
Thank you so much for taking the time to leave us a review - every review is very valuable.The entire team and I lookforward to welcoming you back at Hilton Odawara Resort & Spa and meanwhile if we can assist you with anything do not hesitate to contact us.
Thank you for staying at the Hilton Odawara Resort & Spa. We are very happy to hear that you enjoyed your stay. Relax at Hilton Odawara Resort & Spa, boasting modern amenities, 163 refreshed rooms and impressive views of Sagami Bay. We look forward to welcoming you back to our hotel in the not so distant future.
8/10 还可以
SHU-PING
2017年08月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
晚一點到還有房間升等服務,棒!
晚ㄧ點到房務服務佳,超讚,景色美,但離箱根有一段距離哦!
SHU-PING
2017 年 7 月入住 1 晚
Hilton Osaka 于 2017年08月8日 的回复
非常感谢您花时间撰写评论,我们很高兴得到您的肯定,希望您下次能再次选择我们酒店!
10/10 超赞
真实旅客
2017年07月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 7 月入住 1 晚
6/10 一般
Sammy Jo Yan
2017年05月11日
Sammy Jo Yan
6/10 一般
Yuk Kuen Avis
2017年03月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good for leisure.
Facilities good but Hot spring space too small.
Buffet breakfast too expensive and food not good.
Yuk Kuen Avis
Hilton Osaka 于 2017年03月31日 的回复
Thank you for choosing to stay at Hilton Odawara Resort & Spa.
We certainly hope you will choose to stay with us again on your next visit to Odawara
Super nice room with i am hilton honors, very good hot spring,
Love here can see sunrise
lester
Hilton Odawara Resort & Spa 于 2017年03月8日 的回复
Thank you for staying at the Hilton Odawara Resort & Spa and my sincere appreciation to your comments。
As your satisfaction is extremely important to us, we all are committed the best quality of service and products along with the Hilton Hospitality and look forward to welcoming you again in near future.
10/10 超赞
真实旅客
2017年02月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable hotel
Impeccable. We will stay in this hotel again!
真实旅客
Hilton Osaka 于 2017年03月14日 的回复
We are grateful that you have taken the time to post a review of your recent stay.
We're very happy to hear that you enjoyed our hotel, and hope that we will have the opportunity to welcome you back in the near future.
A little bit far from Odawara station; no restaurants nearby and it's very very expensive to eat in the hotel (considering this is not a business district Hilton and also Hilton at Tokyo Bay offers far more reasonably priced eat-in menu) which is not family friendly; only highlight is free hot spring. Next time I will definitely choose a hotel near 强罗.
ye
Hilton Odawara 于 2016年03月16日 的回复
Thank you for staying at the Hilton Odawara Resort &Spa.
In order to ensure our customers get the best possible pricing, we measure ourselves against the market and our competitors every day although I appreciate we cannot appeal to everyone.
I do however want to thank you for staying with us and I hope that you will choose to stay with other Hilton Hotels & Resorts properties across the globe as we would appreciate having you stay with us again.
8/10 还可以
真实旅客
2015年12月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
the experience is fine
The hotel is located at a rather remote area, we didn't leave the hotel once arrived as there is not much to see around the hotel. However, the view in the hotel is pretty nice and our cottage is very comfortable. One thing need to be reminded is that there are little restaurants in the hotel and the quality of food is not comparable to other restaurants outside the hotel. Also, the hot spring is not as large as I expected.
真实旅客
Hilton Odawara 于 2016年01月14日 的回复
Thank you for providing us and other readers with such a detailed review of Hilton Odawara Resort & Spa.
We are glad that you enjoyed our cottage, and view from the room.
We will continue our best efforts to provide the best service for the guests and look forward to welcoming you again in near future.
Very good and professional services
*concierge staffs is very helpful
Chun Keung
I would like to express my sincere appreciation to your valuable comment for the Hilton Odawara Resort & Spa.
I would like to express my sincere appreciation to your very valuable comment. I am pleased to hear that you were satisfied with your overall stay with us and I will certainly share your warm comments with our team members.
We look forward to welcoming you again in near future.
10/10 超赞
真实旅客
2015年04月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
TING WAI
2015年04月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
TING WAI
10/10 超赞
qiu
2015年04月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
qiu
10/10 超赞
真实旅客
2015年04月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
環境優美的酒店
房間整齊,潔淨,露台景觀非常吸引,早餐也不錯對整體滿意,轉乘交通鐵路很方便。
真实旅客
10/10 超赞
真实旅客
2015年03月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Impressive view
There was an impressive nice view outside our room. Good experience in hotel onsen.
Sportraum, Spa und Zimmer sind in einem guten Zustand. Die Gärten sind gepflegt. Frühstück war sowohl westlich als auch traditionell japanisch vorhanden, sodass man beides probieren kann. Frische Eiergerichte kann man sich auch zubereiten lassen. Den Shuttleservice nach Odawara oder Nebukawa solltet ihr nutzen, um nicht unnötig Geld für die Bahn auszugeben. Lasst euch die Fahrzeitenliste geben.
Man sollte bedenken, es fallen extra Hotspring Gebühren von 300¥ pro Nacht an, welches mir vorher nicht bewusst war. Trotzdem war es ein tolles Hotel mit verschiedenen Wellnessangeboten, um sich vom ganzen Metropolentrubel zu erholen.
Aysu
2024 年 4 月入住 3 晚
8/10 还可以
Rungsikul
与配偶出行
2024年04月16日
满意:清洁度、员工和服务、服务设施
bathroom need to remodel and landscape need to maintain up to standard level
Rungsikul
2024 年 4 月入住 2 晚
Hilton Odawara Resort & Spa 于 2024年04月23日 的回复
Dear Rungsikul,Warm greetings from Hilton Odawara Resort & Spa. Thank you very much for taking the time to provide us your feedback.We regret to hear that your experience with our guest room did not meet your expectations. We will continue to work hard to improve our service and facilities, look forward to welcoming you back again.
10/10 超赞
ofer,tel aviv
与配偶出行
2024年04月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel
At reception we received free drinks vouchers
ofer
2024 年 4 月入住 2 晚
Hilton Odawara Resort & Spa 于 2024年04月23日 的回复
Dear ofer、tel aviv,Thank you for staying at Hilton Odawara Resort & Spa and writing us valuable feedback.It is always a great pleasure to receive such positive feedback.We certainly hope you will choose to stay with us again on your next visit to Odawara Resort and Spa.