室内游泳池

关于穆尔欢朋套房酒店的点评

2.5 out of 5
穆尔欢朋套房酒店
614 Northwest 8th Street, Moore, OK

点评

9.2

非常棒

10 分 - 超赞。394 条好评,共有 543 条点评" "
8 分 - 还可以。93 条好评,共有 543 条点评" "
6 分 - 一般。29 条好评,共有 543 条点评" "
4 分 - 很差。13 条好评,共有 543 条点评" "
2 分 - 糟糕。14 条好评,共有 543 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Tamara,Lakeville

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great value!
2024 年 5 月入住 1 晚

4/10 很差

Jennifer

与家人及幼儿出行
不满意:服务设施
Staff
2024 年 5 月入住 3 晚

10/10 超赞

Nila

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The USB ports were weak and plug ins loose by the bed. We had to charge by the desk lamp.
2024 年 5 月入住 1 晚

6/10 一般

Janet

团体旅客
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
I got checked into a dirty, used room. Had to go back & ask for a new room. Once I checked into that room, I had to double check reviews because I had picked this hotel for having a 9 rating on cleanliness & was disappointed. My shoes were sticking to the dirtiness of the carpet, when I checked the bed for bugs the liner of the bedding had blood stains.. the other bed’s had some kind of coffee stain on it also.I didn’t want to have to go and ask for ANOTHER room so I just dealt with it but I would definitely say the “exceptional”reviews are not as accurate as they should be.
2024 年 4 月入住 1 晚

8/10 还可以

Joseph

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 6 晚

10/10 超赞

Francis

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient
2024 年 3 月入住 2 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for leaving us a 5-star review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our priority, and we're delighted that we could meet your expectations.We appreciate your support and hope to have the pleasure of welcoming you back soon for another wonderful stay!

6/10 一般

Stanley

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The room was too small and not much space to move around. The bathroom door is a sliding door that cannot be locked. The carpets were very dirty inside the living space.
2024 年 3 月入住 1 晚

10/10 超赞

Kaye

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
It was very quiet and convenient. I had a 5:00am flight the next day so this was perfect for me
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for your review! We're delighted to hear that you found our hotel quiet and convenient, especially with your early flight the next day. Providing a peaceful environment for our guests is important to us, and we're glad we could accommodate your needs. We hope to welcome you back for another convenient stay in the future!

10/10 超赞

Mariah L

2024 年 2 月入住 3 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for taking the time to leave us a 5-star review! We're thrilled that you had a great time during your stay. Your satisfaction is our top priority, and we're delighted that we met your expectations. We look forward to your next visit!

10/10 超赞

Landon

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel
Clean hotel and friendly staff
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for your review! We're delighted to hear that you found our hotel clean and our staff friendly. Providing a welcoming and tidy environment for our guests is our priority, and we're glad we succeeded in making your stay enjoyable. We appreciate your feedback and hope to welcome you back soon!

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our trip was amazing, great hospitality, room was nice and clean, comfortable, and the breakfast was phenomenal. I was not expecting the breakfast to be so good, but it was delicious and a great variety. I will definitely be booking again.
2024 年 2 月入住 2 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for your amazing review! We're thrilled to hear that you had a wonderful trip and enjoyed the hospitality, cleanliness, and comfort of your room. We're especially delighted that you found our breakfast to be phenomenal with a great variety. Providing delicious and satisfying meals for our guests is important to us, and we're glad we exceeded your expectations.We can't wait to welcome you back for another fantastic stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

8/10 还可以

Ryan

团体旅客
满意:客房舒适度,员工和服务
Not so good by Hilton
ROOM 506 smelled of mildew as soons as you walked in the room!!! The cabinet door to the refrigrator was leaning on the side of the desk when I entered so I left it alone so I dont get charged for anything missing. Lucky I was only sleeping here for the night and left 6am next morning. This Hampton inn for me was unacceptable by hilton standards.
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay in Room 506. It's disappointing to hear about the mildew smell and the condition of the refrigerator cabinet door. This does not meet the standards of cleanliness and maintenance that we strive to uphold.We appreciate you bringing these matters to our attention, and we will be addressing them with our team to ensure they are rectified promptly. Please rest assured that your experience is not typical of the service and quality we aim to provide.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that reflects the true standards of our hotel.

10/10 超赞

Kenny

2024 年 2 月入住 1 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for your glowing review! We're delighted you enjoyed your stay with us. Your satisfaction is our ultimate goal, and we're thrilled we achieved it. We can't wait to welcome you back soon!

8/10 还可以

Mark

商务旅客
满意:住宿条件和设施,清洁度
Nice hotel. Rough area
2024 年 1 月入住 3 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for your review! We're glad you found our hotel nice. We understand concerns about the area and take guest safety seriously. Please know we have measures in place to ensure a safe and comfortable stay. We appreciate your feedback and hope to welcome you back soon.

8/10 还可以

Amanda

与家人出行
满意:住宿条件和设施,清洁度
Housekeeping needs to pay attention to basic toiletries. The facial tissue box was almost empty when I checked into the room. Also, it would be nice if guests were given free water in the room.
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for sharing your feedback with us. We apologize for the oversight regarding the facial tissue box in your room. We'll address this with our housekeeping team to ensure that all toiletries are adequately stocked for our guests' convenience.Regarding the provision of water in the room, we appreciate your suggestion and will consider it for future improvements. In the meantime, we'll make sure to provide clear information on the availability of water and other amenities for purchase.We value your feedback and hope to have the opportunity to welcome you back for a more seamless experience in the future.

6/10 一般

Mark

商务旅客
不满意:员工和服务,清洁度
No daily service. Didn’t even replace towels.
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年03月28日 的回复
We appreciate your feedback, as it helps us improve our services for future guests. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

8/10 还可以

Nancy

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pool is heated which was amazing!! Although, it looked a little green but my kids didn’t mind. The only major downfall was the breakfast. The juice machine was broken and the juice they sat out had gone bad or something. It was disgusting to say the least. Your options were really only cereal, yogurt, or a waffle. The yogurt and milk aren’t in a fridge, they’re just in a bucket with ice. Some of the wallpaper in our bathroom/room was coming off the wall from what looked like water damage??? Even up to about a foot high. Again, these are just little things. We only stayed one night and the heated pool was the highlight since it was 12 degrees and my kids couldn’t wait to have some fun in the water!
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for sharing your feedback with us. We're delighted to hear that your kids enjoyed the heated pool, despite its appearance. However, we apologize for the inconvenience you experienced with the breakfast and the condition of your room.Your comments about the juice machine and the quality of the breakfast options are concerning, and we will address these issues with our team to ensure improvements are made. Additionally, we will investigate the water damage in your room and take necessary steps to rectify it.We appreciate your understanding of these issues and your patience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 还可以

Bryan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

10/10 超赞

Jason

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was New Years Eve but was so quiet!
2023 年 12 月入住 1 晚
Hotel Manager 于 2024年03月28日 的回复
Thank you for your review! We're thrilled to hear that you had a quiet New Year's Eve during your stay. Providing a peaceful environment for our guests to relax and unwind is important to us, even during special occasions. We appreciate your feedback and hope to welcome you back for another peaceful stay in the future!

10/10 超赞

Doug

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent place to stay!
From the lobby, to the room, to breakfast, everything was terrific. The staff were friendly and helpful. Everything was very clean!
2023 年 12 月入住 3 晚

10/10 超赞

rosemarie

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
overall a good stay
the bed was a luttle too high. i'm 70 and it was hard to adjust to a high bes
2023 年 12 月入住 2 晚

8/10 还可以

Bryan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

Bryan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

Bryan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

2/10 糟糕

Brian

商务旅客
满意:住宿条件和设施,清洁度
不满意:客房舒适度,员工和服务
There was no hot water. Had to take a cold shower in the morning. Front desk didn't seem to care enough to give us a discount for the problem. Want be going back.
2023 年 12 月入住 1 晚

10/10 超赞

Jessica

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Karl

与家人出行
Hotel was very clean, great location right off the highway. Staff was great
2023 年 11 月入住 1 晚

10/10 超赞

michelle

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed for FIVE nights...every staff member was more than friendly and courteous. Very professional and accommodating. Wish all Hamptons were run this way and had the excellent staff we encountered. Well done and we will stay here again! : )
2023 年 11 月入住 4 晚

10/10 超赞

Rachel

满意:清洁度、员工和服务、住宿条件和设施
Clean
2023 年 11 月入住 1 晚

8/10 还可以

Kasey

2023 年 11 月入住 1 晚

10/10 超赞

Kayla

2023 年 11 月入住 1 晚

10/10 超赞

donny

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed my stay greatly
2023 年 11 月入住 2 晚

6/10 一般

Maria

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The room temp was at 16 degrees when I walked in, was freezing, the. I turned it up and it didn’t do anything so I turned it off instead,
2023 年 11 月入住 1 晚

10/10 超赞

Maria

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Eileen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, nice, large, clean room. Good free breakfast and coffee and free parking. Not far from fast food, airport, downtown.
2023 年 11 月入住 2 晚

10/10 超赞

Kaye

满意:清洁度、员工和服务、住宿条件和设施
Very easy process from check in to checkout
2023 年 11 月入住 1 晚

10/10 超赞

Karen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The front desk personnel were so kind and friendly!! THANKS for a great stay.
2023 年 10 月入住 2 晚

10/10 超赞

Bill

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 10 晚

10/10 超赞

Mayra V,Oklahoma City

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

6/10 一般

Vanessa

与家人及幼儿出行, 商务旅客
满意:员工和服务
不满意:住宿条件和设施
The first room we got was not clean. The sheets had not been changed and the walls were dirty throughout the room. The lady on the night shift informed us that because of booking through Expedia that she would not be able to refund us but was able to switch us to another room. We received the new room that was a lot better but at least the sheets looked clean. I'm not sure I would stay here again but appreciated the front desk lady.
2023 年 10 月入住 2 晚

4/10 很差

Trinetta

不满意:客房舒适度,住宿条件和设施
No hot 🔥 water
I did not have hot water in the sink or shower
2023 年 10 月入住 1 晚

10/10 超赞

LeAudrey

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
From check-in to check-out, both Karlie and Alondra greeted us with smiling, friendly faces. Something most hotels are lacking. The rooms are clean, quiet, and comfortable (even the pillows). The pet area is quiet with actual grass, had a station with clean up bags and a trash can and the grass was devoid of dog feces. This shows me that hotel staff actually clean the area since not all pet owners pick up after their pet. The pet “deposit” is higher than most and is not actually a deposit. You do not get the money back even if your pet does no damage to the room. This is not exclusive to this hotel. Most hotels we had required a pet deposit, but none as high as this one. If we come back this way again, we will definitely stay here. Kudos to Karlie and Alondra. You are the face of Hampton and should be commended for your friendly smiles and welcoming demeanor. Well done.
2023 年 9 月入住 1 晚

10/10 超赞

Keli

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

10/10 超赞

Kathleen

2023 年 9 月入住 1 晚

10/10 超赞

Sara

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

10/10 超赞

Craig

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place!
2023 年 9 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Cy

2023 年 9 月入住 2 晚

10/10 超赞

Trigena

2023 年 9 月入住 1 晚