住宿設施服務
查看供應

奧拉西蠟木套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
奧拉西蠟木套房酒店 (IHG 旗下酒店)
15490 S Rogers Rd, Olathe, KS

評價

8.4

很好

10 分評分，優異；419 則評價中有 221 則" "
8 分評分，不錯；419 則評價中有 109 則" "
6 分評分，一般；419 則評價中有 49 則" "
4 分評分，欠佳；419 則評價中有 24 則" "
2 分評分，很差；419 則評價中有 16 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

9.0/10 

環保程度

評價

2/10 很差

Kyle

不滿：整潔度、職員與服務和住宿狀況
Extremely dirty
於 2024 年 5 月住了 2 晚
Shawn Hamilton 於 2024年5月11日的回應
This is the so not true. we have been named on of the cleanest property by IHG in the area

4/10 欠佳

Earl

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I'll start by saying we didn’t stay at Candlewood but rather their sister hotel Studio 6 (motel 6). Four days prior to our arrival we were bounced out of Candlewood and moved to Studio 6. They did take care of moving the reservation with the exception of taking care of the difference in prices between the two. Because we booked with Expedia we had to do it. With that said we were very happy with the Studio 6 and the ratings about the rooms and staff are about Studio 6 not Candlewood Suites.
於 2024 年 4 月住了 3 晚

6/10 一般

Jeffrey

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Night staff was really friendly and helpful. Building is older and shows it. Surprised that there was no breakfast but with full kitchen and stores nearby, we managed fine. We won't choose this hotel again although it IS convenient.
於 2024 年 4 月住了 4 晚

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We have stayed in this hotel for last 3 years . It is close to Olathe hospital. We have always had outstanding customer service and room clean . Not new but very well kept .
於 2024 年 1 月住了 2 晚

10/10 優異

anthony

讚好：整潔度、職員與服務和住宿狀況
I
於 2024 年 2 月住了 1 晚

10/10 優異

Natoshia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Dennis

讚好：職員與服務

8/10 不錯

Jessica

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not a bad stay
The stay was nice it was very clean and the front desk people were very nice, my only issue was the bed was definitely kind of small but overall not a bad stay.
於 2023 年 9 月住了 1 晚

10/10 優異

Timothy

於 2023 年 9 月住了 2 晚

2/10 很差

Robert

於 2023 年 9 月住了 1 晚

8/10 不錯

Liliana

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

10/10 優異

Tyler

讚好：整潔度、職員與服務、設施服務和住宿狀況
great place to stay!
於 2023 年 8 月住了 2 晚
Shawn Hamilton 於 2023年8月29日的回應
Thank you for your comments

6/10 一般

Linda

多人同遊
讚好：整潔度、設施服務和住宿狀況
Had to wait 10 minutes for someone to come to check me in.
於 2023 年 8 月住了 1 晚

10/10 優異

Sheri

於 2023 年 8 月住了 1 晚
Shawn Hamilton 於 2023年8月29日的回應
Thank you for your comments

10/10 優異

Prisma

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚

10/10 優異

Beth

於 2023 年 7 月住了 1 晚

10/10 優異

Taylia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Shawn Hamilton 於 2023年7月10日的回應
Thank you so much

2/10 很差

David

於 2023 年 6 月住了 1 晚

10/10 優異

Dale

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Shawn Hamilton 於 2023年6月22日的回應
Thank you for your kind words

8/10 不錯

Angela

於 2023 年 6 月住了 1 晚

10/10 優異

Monica

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Shawn Hamilton 於 2023年6月13日的回應
Thank you for your kind words.

8/10 不錯

Kami

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was clean.
於 2023 年 6 月住了 1 晚

2/10 很差

Patti

讚好：職員與服務
Booked our room weeks in advance. Confirmed our reservation with a call to our hotel early in the week we were going. Was told we had a room with 2 queen beds. Got a call at the event we were at and was told they had overbooked the room and offered us a smaller room with one bed. They said it was Expedia pushing through reservations which I didn’t understand since I had confirmed our reservation earlier in the week and it was there. That didn’t work for us. We canceled the reservation and drove 2 1/2 hours towards home and found a better place for $70 cheaper. Terrible experience that really put a sour note in our weekend.
於 2023 年 5 月住了 1 晚

10/10 優異

norma

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
The manager Shawn was the best, so accommodating and customer focused. The other staff were just as good.
於 2023 年 4 月住了 1 晚
Shawn Hamilton 於 2023年4月25日的回應
Thank you so much. I enjoyed you and your Guest.

4/10 欠佳

Harold

多人同遊
I made reservations for two rooms on January 3rd for a one night stay on Friday, 21st. 24 hours before checkin I received a notice from you our rooms had been cancelled due to "over booking". How is that even possible given how far in advance I made the original booking?
於 2023 年 4 月住了 1 晚

4/10 欠佳

KELLY

家人同遊
讚好：整潔度和職員與服務
Upon arrival was told by desk clerk, Expedia overbooked the property and my 2 Double Bed reservation turned in one Queen Bed and a flimsy pullout sofa bed. Disappointing night of sleep before the Oz Marathon race series next morning. Desk clerk assisted with 3 extra comforters which made it more bearable. She was very helpful and tried to make lemonade out of a sack of lemons.
於 2023 年 4 月住了 1 晚
Shawn Hamilton 於 2023年4月23日的回應
We are sorry for the Mishap.We upgraded the room due to the guest count of the booking which was 2. So we gave the upgrade.

10/10 優異

juli

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Shawn Hamilton 於 2023年4月23日的回應
Thank you for your comments

8/10 不錯

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

Jack

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We keep coming back
We have stayed here before and always come back because it is a great hotel. Our check in staff was so friendly and it was so easy and quick.
於 2023 年 4 月住了 2 晚

10/10 優異

Jennifer (Carpentersville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Shawn was wonderful during our check/in!
於 2023 年 4 月住了 2 晚
Shawn Hamilton 於 2023年4月18日的回應
Thank you so much!

8/10 不錯

Anna

於 2023 年 4 月住了 1 晚
Shawn Hamilton 於 2023年4月10日的回應
Thank you for you comments

10/10 優異

Andrew

於 2023 年 4 月住了 1 晚

10/10 優異

Debra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Shawn Hamilton 於 2023年3月15日的回應
Thank you for your kind words

4/10 欠佳

James

不滿：職員與服務和住宿狀況
於 2023 年 3 月住了 1 晚
Shawn Hamilton 於 2023年3月15日的回應
Thank you

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall good stay
Overall experience was good. The over mirror light in the bathroom did not come on and I was not able to reach the front desk to report it so we just used the regular lighting. There was also a peculiar order in the room that was noticeable as soon as we entered. Everything else was excellent.
於 2023 年 3 月住了 2 晚
Shawn Hamilton 於 2023年3月15日的回應
thank you

10/10 優異

Rick

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, Helpful, and Friendly
The stay was comfortable, and the staff was always willing to help in friendly manner.
於 2023 年 2 月住了 5 晚
Shawn Hamilton 於 2023年3月4日的回應
Thank you so much for your kind comments

8/10 不錯

Kristina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly and helpful!
Front desk help was amazing. I called early to see about early check in due to icy weather. Was told to come on they had a room available! Extremely clean. ONLY thing and it’s not even really a complaint.. the room was so hot. We had to turn the air on and down to 66* in January. Would stay again!
於 2023 年 1 月住了 1 晚
Shawn Hamilton 於 2023年1月24日的回應
thank you for your comments

10/10 優異

Darren (Wichita)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was clean and the staff was friendly. Nice place
於 2023 年 1 月住了 1 晚
Shawn Hamilton 於 2023年1月24日的回應
Thank you

10/10 優異

Tina

讚好：整潔度、職員與服務、設施服務和住宿狀況
I really enjpy the friendliness and attentiveness the staff provide. I appreciate knowing they truly care about my stay. The only suggestion....room 323 could use minor repairs on the closet door. The doors will not stay shut. I slept on the opposite side to avoid walking into to them to go to the restroom.
Shawn Hamilton 於 2022年12月31日的回應
Thank you!

10/10 優異

Diane

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
Shawn Hamilton 於 2022年12月31日的回應
Thank you!

10/10 優異

Amber

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2022 年 12 月住了 1 晚
Shawn Hamilton 於 2022年12月31日的回應
Thank you!

10/10 優異

BRANDI

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Due to my daughter attending university of Kansas I am always driving back-and-forth to accompany her when she calls. This is the only hotel that I stay at when I come. Excellent customer service always helpful and very clean.
Shawn Hamilton 於 2022年12月31日的回應
Thank you!

10/10 優異

Kyle

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
Shawn Hamilton 於 2022年12月15日的回應
Thank you for your comments, I will share them with the team!!

10/10 優異

Patricia

家人同遊, 伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Things were excellent
於 2022 年 12 月住了 1 晚
Shawn Hamilton 於 2022年12月15日的回應
Thank you for the kind comments, I will share them with the team!

10/10 優異

Kristi

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What a beautiful place to stay! Very clean, quiet and comfortable! Had my own full size fridge with ice maker, full size microwave. Very nice cookware and dinnerware. I never left my room!
Shawn Hamilton 於 2022年11月28日的回應
Thank you for your kind comments! I will share them with the team!!

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Now my go-to place for that area.
於 2022 年 11 月住了 6 晚
Shawn Hamilton 於 2022年12月2日的回應
Thank you for the kind comments, I will share them with the team!!

8/10 不錯

Brandon

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
於 2022 年 11 月住了 2 晚
Shawn Hamilton 於 2022年11月28日的回應
Thank you for the kind words.

10/10 優異

Marc Alan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and well trained. The check in was seamless. The room was very clean and nicely decorated.
於 2022 年 11 月住了 1 晚
Shawn Hamilton 於 2022年11月24日的回應
Thank you for your kind comments, I will share them with the team!

10/10 優異

Amy

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceptional property. Very clean with every amenity you could want or need. Disappointed we were only there for one night. Will definitely book again if passing through
Shawn Hamilton 於 2022年11月7日的回應
Thank you for your comments, I will be sure to share it with the team!

6/10 一般

Dawn

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
only 1 bed for a room rated for 4 people
The room/hotel was great. The room was large, bed was comfortable, sheets were amazing. It had a kitchenette with a full size fridge and ice maker. It had a huge desk. The only negatives about the actual room are --the water pressure is low and it is right on the interstate so the traffic is very noisy but not bad at night and the fan covers the sound. BEWARE!! I made a reservation for 3 people and the room only had 1 bed, no couch, no rollaway, absolutely no place for the 3rd person to sleep. The lady at the desk told me that the room was rated for 4 people. I waisted a couple of hours messaging hotels.com trying to get it resolved with absolutely no resolution. They told me that the hotel would give me a refund which they did not. The front desk lady told me the manager would contact me, they did not. I had to go buy something for the 3rd person to sleep on. I will not be using hotels.com in the future. If you have any sort of issue it is impossible to get it resolved. You can not speak to anyone, only virtual messaging. They were no help. I asked numerous times for a supervisor and never got one. My last booking with hotels.com.
於 2022 年 10 月住了 3 晚
Shawn Hamilton 於 2022年10月25日的回應
Sorry for the mishap with your stay. Due to the third party booking and availability we were unable to change the room type that you booked which was a studio suite with one Queen bed for your stay. Please call the hotel directly for your future needs.