Lazi Old Enchanted Balete Tree Hotels

"The property has been around for 40 years. Transfers from seaports and airports were seamless. Check-in was a little chaotic and even had an issue with another guest being checked in before us. No apologies from the staff even though I called it out. Aside from swimming pools, the beach and other amenities; nothing really stood out. The room we stayed in was massive. It does need an upgrade. There’s visible signs of wear and tear. Food is not allowed in the rooms due to ants. However, fruits and soda were offered in the room and fridge. Those also attract ants. Given the nature of the property, there were a lot of mosquitoes, be prepared. Staff around the property were polite to say good morning etc. what we did not like were the staff at the 2 restaurants we ate at. This is where we felt that we were foreigners in our own country. It felt that we owed the staff something even though we paid for the services. It was also evident that teamwork was lacking. We weren’t a demanding bunch but a little hospitality and simple smile would’ve been appreciated. This is not our first island resort, and while this has the best view among all that we visited, the way we were treated by the staff took the beauty away. In our 3 days and 5 visits to the restaurants, only Regina made a difference and knew how to treat her guests. Hope the rest of the staff have the same attitude as her. There is a need for restaurant staff retraining on how to treat their guests."

"Great water front lication"

"Plenty of drinking water and a kettle for tea, coffee, powders. Beach is only steps away for great sunsets, pleasant staff and motobike parking. "

"Great view and sunset. Public road a bit too rough to get to resort. Recommend at least 2 night stay which was perfect with full day island tour and snorkelling at resort. Fair food prices and nice meals!"

"The room was clean and the staff was polite and helpful. My issue is the plumbing. The CR smells of sewage always. I plugged the vents and it helped a lot but the fumes contined to flow into the room. "

"Staff were always helpful, sharing local knowledge. Shame that fish spawning stopped me snorkeling but am very happy that the island are actively protecting the environment. Breakfasts were always good portions with lots of choices. Resident beast Maui is a great dog even if he did snub my bacon offerings at breakfast. 😊 Good place and I'd recommend."

"Very comfy and clean pool"

"The room was nice, staff was so helpful and courteous. Hadgood food and mopeds to rent on site"

"The location was amazing! Gorgeous views! Very peaceful, private bonfires with ann ocean and Mountain View’s. and I can’t say enough about the staff and the service! I’ve traveled the world but this place captured a place In my heart. I highly recommend and I plan to return."